The guys at NW Rental are awesome! Anytime I need a U Haul in the future I'll call them for sure!!Joe G.
Customer Reviews for Northwest Rental
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Richland, WA 99352
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 9h am à 4h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I talked to them the next day & they were super helpfulAlane M.
Le client n'a pas laissé de commentaire.Jeff J.
You guys have an excellent customer service, for sure we will be back for the next rental. Thanks for your customer service, Flota and JuanFlora C.
Le client n'a pas laissé de commentaire.Sarah W.
Le client n'a pas laissé de commentaire.SCOTT B.
Everybody did a great jobDelayne B.
The gentleman who helped us was knowledgeable, helpful and polite. We had issues with our account not showing our reservation, but he was able to easily solve the problem.Tonya V.
I THOUGHT THAT THE SERVICE AT THIS WAS EXSALINT AND VERY FRIENDLY. I would Reckamind this location to anyone.PAULINE C.
Csr showed up at our residence to harass us because we were late.CANDICE Y.
Le client n'a pas laissé de commentaire.Cathleen B.
Excellent service à la clientèleNATHAN R.
This place is not to be trusted. They know nothing about company policy nor do they even care about what kind of coverages you have. Do not take any of their reccomendstions to go to a locksmith and have a key replaced IF you have coverages. Just call roadside assistancd instead. This place "allowed" me to rent a uhaul for 14 days due to a lost ignition key for the uhaul itself. Get coverage! Those keys cost nearly 400 $to replace. This rental costed me nearlt 500 $due to needing to have my rental period extended for so long as I attempted to locate a key that I had coverage for.JOSHUA M.
Have a better sign so people can see the u-haul area is in the backsteven D.
Le client n'a pas laissé de commentaire.TONY A.
The staff were so helpful and nice. They were great!BRYAN K.
Excellent experience! Once again, great staff!David I.
Le client n'a pas laissé de commentaire.MICHAEL R.
Le client n'a pas laissé de commentaire.SCOTT M.
Le client n'a pas laissé de commentaire.RONI G.
The appliance hand truck was very old and needed to be retired. It didn't look like it was U-Haul equipment.Steven M.
The trailer has some unreported damage but was fine to use and returned early the same day.GREGORY G.
Le client n'a pas laissé de commentaire.ROSALBA M.
Le client n'a pas laissé de commentaire.Cameron W.
Le client n'a pas laissé de commentaire.JEANNE L.
Le client n'a pas laissé de commentaire.Rosemary M.
Truck was dirty inside when I got it. But it is what it is.JASON B.
Le client n'a pas laissé de commentaire.Tiffany M.
Le client n'a pas laissé de commentaire.RICK M.
Le client n'a pas laissé de commentaire.ETHAN CORD A.
Excellent service at pickup. Very helpful. No problems at all.DANA K.
Le client n'a pas laissé de commentaire.ERIN M.
Le client n'a pas laissé de commentaire.ROBERT R.
both of the Uhaul employees did a great job of helping me decide which trailer would be the best. They hooked up the trailer and when I returned they unhooked the trailer. They were very professional and friendly.robert S.
Le client n'a pas laissé de commentaire.robin J.
Efficient and professionalDolly C.
Very helpful, friendly and informative.Pamela S.
Le client n'a pas laissé de commentaire.Mohammed Y.
Le client n'a pas laissé de commentaire.RICHARD N.
UR representative carried himself professionally, making us comfortable, he made sure we understood rental contract. I would be happy to recommend ur location to anyone looking for a truck rental & I will use u. Thank youLinda H.
Le client n'a pas laissé de commentaire.Eric M.
The guy who checked me out went above and beyond to ensure that the trailer fit my truck properly and helped get things situated very well. Very nice guy.Travis M.
Le client n'a pas laissé de commentaire.KURT JOHN A.
Took 25 minutes to check in even though I had already done the online check in because he couldn't get the computer to work. Was short and rude. Same individual when I dropped off. Zero help and again short and rude. The online drop off was a hassle and did not work well. Will certainly never pick up a U-Haul or buy anything from that location again.Randall J.
Nothing. The gentleman that helped me was extremely kind and efficient. No room for improvement. Very pleased.Tanja O.