All went very smoothly so no improvements needed. Cheers!Michele S.
Customer Reviews for Nova Sports
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I've used this location before. The staff is excellent. I turned the truck in after hours so I didn't interact with them directly this time.Shawn W.
Clean the exterior of the trucks.MIKAYLA A.
Le client n'a pas laissé de commentaire.JUAN G.
Le client n'a pas laissé de commentaire.Tyler F.
Le client n'a pas laissé de commentaire.DAVID S.
Le client n'a pas laissé de commentaire.MICHAEL H.
Le client n'a pas laissé de commentaire.MICHAEL T.
The representative was not wearing a mask and did not know the status of the equipment we requested. We eventually did get the required equipment but it was a frustrating experience.Sarah L.
Excellent service they really took care of me in a time of great need.KELLY H.
The person that I spoke on the phone with ti make sure I was dropping it off at the right location was super niceMariselly C.
Nothing. They were great.ROBERT P.
Amber and Will and their staff worked like crazy in three feet of snow to get us underway on time. they were great.ROBERT P.
The trailer was extremely dirty on the outside so I pressure washed it before turning it in. Inside was clean.BRENT F.
I had some difficulties with getting the app to accept my license photo which caused some delays in the process. It took nearly 25 min to complete the pick up process which cut into the time I had available for my move project. It would be helpful to notify the customer how long the process can take so that we can plan accordingly.Sandra E.
When I dropped off the rental truck and tried to do self return on my phone I could not get a strong enough signal to perform the necessary return process. When I made it home with a wifi signal it would not let me because I was not at the drop off location. I dropped it off Saturday Night (1/30/2021). the facility is closed on Sundays, so they didn't check me in until later and I have been charged more than the contract. The reason I would not recommend returning a truck at this location is due to not being able to use the app to return the truck. I have nothing against the people working there as I had no interaction with anybody.Thomas J.
Le client n'a pas laissé de commentaire.JOSIAH B.
No signs to get to you to the office. No one answered the phone.Jennifer S.
Le client n'a pas laissé de commentaire.PATRICK E S.
Le client n'a pas laissé de commentaire.Jeffrey A.
There was no obvious sign or clear direction for where to turn in the key. We wandered around and accidentally found a person who said she was with UHaul. Since it was during business hours we didn't want to just drop it and leave without talking with someone.DANA H.
very nice personalJohn G.
Snow was not cleared off the vehicle prior to rental; trash still in the driving section; ramp partially broken Signs to get to the rental office are not very goodJohn P.
Le client n'a pas laissé de commentaire.Louis H.