Customer Reviews for On The Go Taxi LLC
(U-Haul Neighborhood Dealer)

48 évaluations

1302 S 10th St   Saint Joseph, MO 64503

(816) 474-4184

Heures d’ouverture

  • Mon: 8 am–12 pm
  • Tue-Thur: 9 am–5 pm
  • Vendredi : de 9 h a.m. à 7 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Sun: Closed

Services dans cet établissement :

Pour nous contacter

(816) 474-4184

1302 S 10th St
Saint Joseph, MO 64503

Services dans cet établissement :

Heures d’ouverture

  • Mon: 8 am–12 pm
  • Tue-Thur: 9 am–5 pm
  • Vendredi : de 9 h a.m. à 7 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Sun: Closed
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
4

Le client n'a pas laissé de commentaire.

David R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roger M. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Daniel C. 
Évaluation :
5

Had some initial trouble but then employee was super nice and helped me out. Very nice and accommodating

Jeff P. 
Évaluation :
5

Customer service was outstanding. Even though they had just gotten the truck back they had it ready to go and the return was a breeze.

Beth W. 
Évaluation :
5

This man was very friendly, helpful, & professional.

Beverly F. 
Évaluation :
1

You guys told me to go to this location for drop off. When I got there, no one was there. I called the owner who had his relative to come help me, but I had to wait 45 minutes in the snow and cold. The owner said he was never notified of my drop off appointment. So I don't know if he screwed up or you did.

DONNA M. 
Évaluation :
5

The man who greeted me was kind and courteous. He had called before I came to confirm the appointment. I had preregistered as much as possible so getting the truck took only minutes. He made sure I had the truck that had more gas. That was very thoughtful.

Karla B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Albert W. 
Évaluation :
5

The email I received from uhaul gave me the address to the wrong pick up location. Other than that everything was super smooth. When I arrived at the right location they already had my truck warmed up for me because it was a chilly morning.

Genna S. 
Évaluation :
5

They even called me after my rental just to check up on my rental experience. This is what companies need to do more of. U-Haul, this is rarely done and I appreciate the efforts of this location's owners. If you're able to recognize these owners within your corporation somehow, please do so for me. Jeff Williams

Jeffrey W. 
Évaluation :
5

Nothing Billie and Al were amazing! Great people!

Jessica D. 
Évaluation :
4

Have a business phone which will get answered. I attempted to return the trailer early, but nobody was around to assist with it. I did receive a call from the owner who was able to help, but it would have been nice to have a person actually there to help out.

Matthew K. 
Évaluation :
5

First time renting with uhaul amazing experience love the service very easy and just didn't think it would be this easy and fast. Recommend to everyone also fuel mileage was great i expected to spend a lot more in fuel but no

jesus I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dennis P. 
Évaluation :
5

Please keep your Smiling and Professional Staff! They all were so very helpful and informative. They answered all questions very pleasantly. It was a pleasure to do business with each and everyone one at the St. Joseph, MO store.

Margaret C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julia M. 
Évaluation :
4

The only thing that I didn't like was that I had to bring the truck back to this location when another return spot was closer to where I was going.

NATHAN C. 
Évaluation :
3

No problems as usual - Thank you!

Jason E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

denise S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jamie E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Xavier H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John C. 
Évaluation :
5

Very nice people to work with. Convenient location for my needs extremely easy and professional pick up and drop off. Definitely would use this location again.

Marc J. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Angela K. 
Évaluation :
5

Nothing, easy process. Very self explanatory. Thank you! Always helpful

Anthony F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dustin K. 
Évaluation :
5

Nothing everything was great.

Brandi C. 
Évaluation :
5

Friendly and easy pickup and drop off! Big Al is the man!

Tyler S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kyle J. 
Évaluation :
5

Went out of the regular duty to ensure my concerns would be addressed. Billie was friendly and eased my frustration of the situation letting me know she would let someone aware of what happened.

Angelica V. 
Évaluation :
5

I called the number listed on the building and he was there in just minutes. He was very helpful and courteous.

fred S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

PATRICIA W. 
Évaluation :
5

The service was fast and excellent. Much quicker and more personal service than the larger location. Will definitely use them again.

Amy C. 
Évaluation :
1

We found a broken meth pipe and some loose white powder in the glove box. Our 8 year old son is the one that found it. My husband called and we were told that we were going to get a refund of the total price since we weren't given our price we were quoted originally when we scheduled our equipment..

Kristene H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David R. 
Évaluation :
4

I was charged for a storage deposit of 168 i want my money back

Michael Q. 
Évaluation :
5

Best UHaul experience. Very easy to work with to pick up and drop off the trailer.

Christopher D. 
Évaluation :
5

Big Al & billie are grade a+

Tina V. 
Évaluation :
5

Big Al's was more than helpful and went above and beyond for us, even when Uhaul themselves would not. It was our first experience with rental and it could have ended very badly if not for the amazing customer service we received from the representative working with us at Al's. We would recommend this location to anyone!

Melaine V. 
Évaluation :
5

Al & Billie are super. Won't go to another uhaul rental.

Tina V. 
Évaluation :
2

There was ashes in the ashtray and it smelt bad body odor

Kevin S. 
Évaluation :
5

Great guy. Excellent customer service. Better then any other uhaul location ive used. Only one in town I'll use.

Tina V. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Kevin S. 
Évaluation :
3

Drop off of truck was again done using cell phone, no direct contact with any personnel. Process via cell phone was easy. Directions for dropping off the truck were clear and easy to perform.

Scott D. 
Évaluation :
5

Nothing all good

albert W. 
Évaluation :
1

We will NEVER use you all - uhaul - again!!

George K. 
Non les évaluations ont été soumises pour cet établissement.

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