Évaluations des clients On The Move

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de On The Move

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millie v. le

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Le client n'a pas laissé de commentaire.

Mike H. le

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Le client n'a pas laissé de commentaire.

Consuelo V. le

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I live in Carson area 13 years and didnt know this was here. Both girls were very polite, friendly. Felt like family. I forget theirs names. Sorry!!!!

Janet T. le

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Le client n'a pas laissé de commentaire.

camilo b. le

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Shilita has great customer service, you can see she truly cares. I have not been a fan of uhaul staff in the past, mostly rude and uninterested. I won’t be going anywhere else for a uhaul. As long as Shilita works there I’ll be booking with them.

Ebony H. le

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Le client n'a pas laissé de commentaire.

Anne B. le

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The back of the cargo van was a little dirty still from dirt, rocks, etc. The staff was great. Love the backup cam in the review mirror.

William G. le

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Le client n'a pas laissé de commentaire.

Luis D. le

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Le client n'a pas laissé de commentaire.

Elizabeth N. le

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Le client n'a pas laissé de commentaire.

Anrhony L. le

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The location itself was a storage facility so it didn't have the look and feel of a uhaul only location. But the staff was friendly and the vehicle was practically brand new so I couldn't asked for more.

Charles B. le

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Very friendly staff. I would go back there again, even if it isn't the closest option. Very satisfied all around experience.

Courtney B. le

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THIS IS MY SECOND ENCOUNTER AT THIS STORE AND PRISCILLA IS ALWAYS VERY HELPFUL. SHE GOES OUT OF HER WAY TO PROVIDE EXCELLENT CUSTOMER SERVICE AND FOR THAT I AM GREATFUL.

Horiel M. le

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Le client n'a pas laissé de commentaire.

Shawnee S. le

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Le client n'a pas laissé de commentaire.

Thea S. le

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Customer service was great. Everyone was friendly and professional. If I should need this service again, this will always be the first place I will look to. Excellent representation.

bob b. le

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The customer service representative Shilita was just awesome.

resheil h. le

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Le client n'a pas laissé de commentaire.

Julie O. le

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The worker lady was very nice

Joseph H. le

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Shilita was polite and efficient in helping me get and return the truck.

Alvin P. le

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Everything was going well until it took a while to check the Rental back in not only was there a delay but the check out clerk purposely delayed my wife and party waiting for me to be exact I ask my wife to recorded the incident based on her reaction to grant us the time and accuracy of closing out the account. Base on that response I will not return to that location.

NORBERT A. le

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Very satisfied and we'' be getting in touch with before this coming Saturday.

Nancy C. le

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This was the worst experience I have ever had. They gave me a wrong dolly. I was told that the truck I got was big enough to haul my belongings. Had to make 2 trips which cost me more money. The overall service I would say it sucked

Diego V. le

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The lady at the desk was all the time on the phone with personal calls, in general she was nice but I feel the process could’ve been relatively faster if she would’ve not been on the phone with her friends instead

Faleila T. le

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Le client n'a pas laissé de commentaire.

Jacob C. le

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Le client n'a pas laissé de commentaire.

VICTOR N. le

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Faster check in and check out

Michael W. le

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I was given a truck with under a quarter tank of gas, returned the truck with more gas when returned, then nearly charged for under a quarter tank, thankfully I took a picture to prove the situation. Also was unable to use a Uhaul gift certificate which was giving for my last Uhaul issue. I was extremely disappointed, this may be the last time I use Uhaul and there services unless something is done to improve the poor experiences.

TALISA C. le

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Le client n'a pas laissé de commentaire.

Soo M. le

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Had an appointment at 4:45 pm to pick up the truck, but the clerk was out to lunch. Had to wait 30 mins. Didn’t she know my appt time? She apologized & gave good service though. Charging $1.08 per mile usage is unfair. Last time I didn’t have to pay that extra charge. I guess your policies have changed since I last rented. Location & convenience was good.

Michela B. le

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Le client n'a pas laissé de commentaire.

aharon g. le

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The staff is super friendly , i really appreciated that and their helpfulness

Carolyn F. le

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Le client n'a pas laissé de commentaire.

cindy r. le

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The Customer Service reps inside were really great and Friendly. They had my truck last minute which I was grateful for. The truck was really dirty inside and out, the guy that got the truck out for my didn't even know how to open the hood or check the mileage. I had to wait for him to play around with it for 10 minutes before he figured out he could find the mileage without having to put wiper fluid in the truck.

Aa m. le

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Le client n'a pas laissé de commentaire.

ARTHUR W. le

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Le client n'a pas laissé de commentaire.

Daria B. le

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Easy transaction, easy to find location. Staff was friendly and professional during the check out and return.

CHERYAL B. le

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Le client n'a pas laissé de commentaire.

Marcelo M. le

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I exceed one hour my returning time cause I had An unforeseen. I know that I'll be overcharged but I think the value is too high. Double charge the fees is not correct in my opinion

OUIDA T. le

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When I asked to use the restroom the lady was very rude and said there wasnt one. I had to leave the property drive approx 2 blocks for the nearest restroom and return to Uhaul to rent the truck. If I had been familiar with the area I would have gone to another Uhaul location.

Justin J. le

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The truck had terrible brakes and was unsafe to drive. They also did not have the appliance dolly (which I stated I wanted on the reservation) and told me sorry its not their problem. I would not recommend this location or Uhaul anymore.

Jennifer P. le

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Rep was extremely nice and helpful.

Eric B. le

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Le client n'a pas laissé de commentaire.

Larry W. le

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Le client n'a pas laissé de commentaire.