Everything went very well.
Richard P.
Customer Reviews for Oconomowoc Auto Sales
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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I never engaged with anyone eye to eye in order to reserve the vehicle, pick-up the vehicle or return the vehicle. It was a total "on-line experience" including key retrieval and drop off. I guess that's progress without a smile ;-).
Paul B.Wow! I don't know. It was simple, easy affordable, and convenient. How do you improve on that?
Randall M.Not much. The place had everything I needed. The trailer I rented Worked well and handled great.
WAYNE A.The representative for U-haul was very helpful. It was appreciated.
KENNETH R.Everything went smoothly. It was a very good experience.
Tom P.Asked for assistance in checking in and the employee was too busy to deal with me. Told me to just put key in drop box and he'd deal with it later. I left not feeling very confident nor good about my experience. Would not recommend this place at all!!
Lisa J.The worker there was rude when we didn't understand the gas was needed for the vehicle and made us feel very unwelcome.
Nichole H.I've used this location many times. The owner is outstanding. Very helpful and answered all of my questions.
Lori B.Very helpful
Jonathan D.Your check in app stinks. You need the contract holders phone to get a verification code but what if you are moving (duh) and not together? Then you want to charge $20 to not use the app? Terrible app.
Andrew W.we call direct to the location and get much better service. in and out with truck, trailer and pads tape and dolly in under 5 minutes. owner is Amazing!
TROY N.Dino did a great job, super helpful.
DAVID K.Very quick, flawless transaction. I will definitely utilize the service again.
LISA H.Convenient, friendly, helpful
Thomas H.Your APP to book sucks! You need to fix UR problems with ur APP! This is why I go to Dean. Ur other places have poor service along with being untrained!! I WILL NOT RENT FROM ANYONE BUT OCONOMOWOC AUTO SALES! I have rented from ur big store in baraboo and I will not go back there. U need to start caring about the customer! Guess what without customers ur out of business!!!
Rodney M.Nothing. Perfect setup. Awesome service. Great location. Merci!
Kevin S.Great, friendly, attentive, efficient service!
Thomas H.This location went above and beyond for getting an additional trailer, too. Thank You, Dean, for All your help! I truly appreciate your time and help.
Deborah W.We had originally scheduled to pick up a uhaul in Watertown WI. When we got there, no one was there, the vehicle wasn't ready (it had a trailer attached to the back), and there were no keys in the lockbox. This put us behind on time and made our mileage to our destination even farther from our destination. Oconomowoc came through, but we would never book through Watertown again.
Evan W.The check in app is horrible!! I was not notified a head of time that I had to use it and it was very hard to get it to work. Luckily my tech-savvy son was with otherwise I never would of been able to get t to work.
JAY T.Fast and easy!
DAVE G.Keep doing what you're doing. Great service!
KENNETH R.Clone Dean!
JAMES B.we always use your place in Oconomowoc very friendly
Loretta H.Nothing - Dean is an excellent franchisee of UHaul. Does a great job with respect to customer care and is highly engaged and super friendly!
Salvatore L.Awesome services
Ida R.Deno is the best. I use him every time I need a truck
Luke R.The gentleman was very helpful and easy to work with. Will for sure use this source again
Todd S.On line check in I tried didn't work for me I think I over paid .
RONNIE H.I have used Dino (manager of this location) many times and recommend him all of the time.
Brian F.very quick and efficient service.
TOM K.They left me with the wrong set of keys when I went to pick up my van. They left me with the keys to a U-Haul truck. The man who lived above the facility refused to answer his phone, refused to answer the door, and called the police on me in an attempt to force me to sign a new contract for the truck instead of the van I rented. This was the U-Haul station in oconomowoc Wisconsin, on Wisconsin Avenue. His name is Dino and he's the most rude manager of a company I've ever dealt with in my entire life. I will not be using U-Haul ever again unless these charges are reversed. That's right I forgot to mention they're holding $300 on my card that they have not reversed.
Matthew D.Dean is great, very helpful.
Larry S.I brought back the truck early, midday the day before it was due but because the office was closed that day (Thursday) I had to leave the keys in drop box which meant I did not get a discount for early return. Also, it would be helpful to have clear instructions on where to park the truck. Parallel parking a 26' truck is not easy.
Kara S.The passenger seat had lots of long blonde hair and could have used a cleanup. The man working the desk was very friendl, efficient and knowledgeable
Debra W.The entire process was very smooth and easy.
Sarah S.Always easy and nice vehicles, thank you!
Latasha S.Quick and easy return--in and out in minutes.
TIMOTHY W.No improvements needed
Andrew H.received best choice for my needs fast professional service
William S.It was an exceptional consumer experience for me
Brian P.Great experience. Fast, easy pick up, friendly people. Best uhaul experience!
ANTHONY J.Nothing to improve, great location and excellent customer service!
STEVEN L.Great service!
MICHAEL C.I both picked up and dropped off my truck after hours. While I appreciated the convenience of that, the online procedure was very cumbersome and took much longer than I would have anticipated.
Warren P.They are so nice here. Called last minute for a rental, so accommodating.
Daniel G.Person was very nice and process was smooth
Scott H.Nothing, did great.
William H.Dean is great.
Michael M.Nothing...went smoothly!
MARK G.