This location completely ignored covid protocols. No one indoors in the location (I saw at least 3 people) wore face masks. That includes the person directly interacting with me. U-Haul needs to insist that this site complies with basic government rules. Shame on the operators of this site.Robert R.
Customer Reviews for Oleys Auctions
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Powassan, ON P0H1Z0
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 4h pm
- Sam : 9h am à 3h pm
- Dim : fermé
Heures d'ouverture spéciales
- 7/1/2021: Fermé
- 8/2/2021: Fermé
- 9/6/2021: Fermé
- 10/11/2021: Fermé
- 12/24/2021 - 12/27/2021: Fermé
- 1/1/2022 - 1/3/2022: Fermé
- Inspection gratuite du remorquage
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.George D.
Fantastic service and very friendly staff. Highly recommend this location.DAVIDG G.
Le client n'a pas laissé de commentaire.Leo J.
Le client n'a pas laissé de commentaire.Ranko G.
Le client n'a pas laissé de commentaire.mike D.
I had originally phoned to ask if they had the 6' x 12' trailer that the app said they did. The woman I spoke with said they had no 6' x 12' trailers. But when I went there, they did have it.Al V.
Friendly, easy location to drop offCalvin G.
I asked for a 20 foot truck and received a 26 foot truck. It wasn't the location fault but uhaulsMisha B.
Le client n'a pas laissé de commentaire.COLLEENM J.
Le client n'a pas laissé de commentaire.ROBERTJ M.
Le client n'a pas laissé de commentaire.Krisitna G.
Le client n'a pas laissé de commentaire.ERIC F.
Le client n'a pas laissé de commentaire.Kerri-Lynn D.
Le client n'a pas laissé de commentaire.Dianne D.
Le client n'a pas laissé de commentaire.Otto H.
Le client n'a pas laissé de commentaire.Logan A.
Very friendly service!Dave P.
When I reserve the uhaul the reservation was made on pinewood according to the email I received. I needed to change the time of pick up so I called 4 times on pinewood park drive house of blu it's called and they never answered even after leaving messages. Then when I pick up the uhaul no one was there on pinewood had to call 3 different numbers before someone answers me and tells me the reservation was in powassan. House of blu on pinewood north bay is the worst service ever. The place should be shut downDiane T.
Le client n'a pas laissé de commentaire.Christopher L.
Le client n'a pas laissé de commentaire.Malcolm C.
Le client n'a pas laissé de commentaire.Catherine R.
The "attic" part of the truck leaked during the rain and softened some of the boxes. Also, UHaul cancelled the original reservation I had made for a 26 foot truck, which caused the delay in the return.David G.
Le client n'a pas laissé de commentaire.Gregory F.
Terrible location. Truck sitting in a field. Tried to do the online truck pick up but terrible phone signal. Did not receive the 3 dozen blankets I payed for. Gave me a hand truck instead of a furniture dolly. Got that changed. Truck was rough handling. Poor brakes and lots of rattling. Not very impressive. Not sure if it was Covid cleaned before I got there.Robert P.
When booking online and say you will call please call. If you can manage to call direct to the location you get much better service.Sue H.
Le client n'a pas laissé de commentaire.Farzad Z.
Le client n'a pas laissé de commentaire.Tom P.
Le client n'a pas laissé de commentaire.Cecilia F.
Le client n'a pas laissé de commentaire.Craig J.
Le client n'a pas laissé de commentaire.John J.
Le client n'a pas laissé de commentaire.William M.
Needs better signage for locating the lot. Hours of operation restrictive on weekends, combined with Uhaul after hours return policy not being explained causes unnecessary charges. Signage for return policy/process/website in uhaul lots.JESSE-LEIGH K.
Le client n'a pas laissé de commentaire.Noel C.
We had a small issue with the connection of the light. The trailer connection was corroded and we had to scrap and clean ourselves in order to make them work. Not a big deal for us!Lyle W.
Not open at time advertise, and couldn't pick up promptly, ended up paying my helpers for longer as a result. Very disappointedKim C.
Le client n'a pas laissé de commentaire.ELLIS W.
Le client n'a pas laissé de commentaire.shantie M.
pleased with service, friendlyness and helpfulness of staff, and truck was there are ready when they said it would beDoug S.
Excellent experience with Oley's team and I appreciated them helping me get to my final destination.Brent K.
Le client n'a pas laissé de commentaire.Henning A.
Le client n'a pas laissé de commentaire.Jon S.
As we sit here nursing our bumped and bruised heads and sore backs , we all agreed that the small enclosed trailer, the concussion container, is the most ridiculous design ever. We were told that my 4x4 Ford Ranger pickup truck was not adequate to haul the larger trailer.JOHN K.
Le client n'a pas laissé de commentaire.Russell N.
Find the closest location there are 5 locations in North Bay and I had to drive 35 minutes each way when there is one 11 minutes from were I liveMarc G.
Truck steering pulls to right. Front right passenger tire wearing unevenly. I would suggest getting a front end alignment.andrew K.
Service rep was unbelievably pleasant and helpful! Couldnt ask for better!Alex Y.
Drop off easy.Michael T.
Le client n'a pas laissé de commentaire.Craig J.
Better signageRaymond S.
The drop off was perfect just up the street.David R.
Le client n'a pas laissé de commentaire.JASMIN V.
Very easy return. Second time working with this location and customer service is amazing.Louanne R.
Keep up the GREAT service! Thank you very much.Mark G.
Le client n'a pas laissé de commentaire.maryann C.
I received a bill on the 13 by email which didnt cone in until 15 ( lousey cell service). Then received a 2nd bill on the 16th for triple the amount with a threatening note from uhaul about collections. I dont know what the bill was for it wasnt past 30 days and there was no absolutely NO reason to even mention collections. U haul should have picked up the phone at the number on the invoice, that i had paid IN FULL. They could have ecplained what the unknown amount was for. As well the truck was half full if gas and i was to return it half full. How is a person to know at what point you stop the new gas for the truck to be half full. You cannot run the truck at the pumps to see were the gauge is sitting. Oleys great convenient and pleasant. The two above things are my issues. Sincerely Deb AultmanDebbie A.
When we arrived for pick up, we got a bigger truck than ordered. We originally had just wanted to book a van x2 per month for the LTC home in Powassan, they couldn't get a van, so we rented the next one up. This time we had a 26' because we were "over ridden" for the truck we wanted. Is there someone that can explain this to me? Merci.Barb C.
Make the return procedure simpler.Gail P.
Nothing. Excellent customer service. They where quick, well organized and made renting a uhaul very easy.Mark P.
after half hour to find office in other gate were shift store is, they say computer is down we will email receipt. truck was driven barrie to Powassan and stoped in south river 155 miles also returned 1/2 tank gas. so they say 247 and 1/4 tank and day late. don't think so. this yard is full of U-Haul EQ that grass is growing threwLORINA'S H.
Le client n'a pas laissé de commentaire.David B.
This location was great, U-HAUL it's self sucks! I would never recommend to anyone to use U-HAUL for anything. There customer service sucks and even when they tell you they will discount your service they don't. They charge you as they wish even when you return equipment early!Jaqueline J.
The Service at Oleys was friendly. I am a little disappointed in Uhaul though. I called uhaul looking for a specific size and they sent to me Powassan (about 30 minutes outside of town) when I pulled in to a service station in North Bay I noticed another uhaul location 3 minutes from my house with several vehicles of the same size. I'm out an extra 50 $plus my time.shawn C.
If it is possible to get a van into this area, we would be interested in using it for trips etc. The 15' truck worked, but was way more than we required. Also, we would be able to take more residents on outings if it was a passenger/cargo vanBarb C.
Le client n'a pas laissé de commentaire.Michael S.
Le client n'a pas laissé de commentaire.Gary B.
Le client n'a pas laissé de commentaire.Joe O.
Le client n'a pas laissé de commentaire.Peter B.
Le client n'a pas laissé de commentaire.Bill K.
Allocate some larger trailers up north. Or stop charging so much to move them up...piratesBrent H.
Mantaine the vehicles better very unsafe..joyce S.
Le client n'a pas laissé de commentaire.DWAYNE W.
Le client n'a pas laissé de commentaire.Natasha L.
Le client n'a pas laissé de commentaire.Sherri W.
Le client n'a pas laissé de commentaire.Don B.
Make sure equipment is cleanStan G.
Oley's was great to deal with. Very accommodating and friendly. Je les recommande.SANDRA P.
I received confirmation on July.19/18 under order#90963448 that I was to pick up a 26' truck @ House of Blu in NORTH BAY. I receive a call on July.26/18 that North Bay doesn't have my truck and that I have to pick it up in Powassan. So why do I have to pay for mileage to and from Powassan when I was told there was a truck in North Bay and that is where I booked it!!!! Believe me I am going to spread the word about how this played out as well as I am going to the media.....I am not happy!steve B.
Le client n'a pas laissé de commentaire.peter C.
Le client n'a pas laissé de commentaire.Peter B.
Le client n'a pas laissé de commentaire.Derek M.
Quick and efficient serviceLaura H.
Le client n'a pas laissé de commentaire.edward P.
Le client n'a pas laissé de commentaire.brock W.
Everything was great Oleys did a extremely good job we were very happy with them everything was in good shapeBOB M.
Great service thank you will be backEugene G.
Le client n'a pas laissé de commentaire.Robert C.
Le client n'a pas laissé de commentaire.lise G.
Le client n'a pas laissé de commentaire.Stephen B.
Le client n'a pas laissé de commentaire.KEVIN H.
Le client n'a pas laissé de commentaire.JEFF P.
The lights were not working on the dolly. We went back in to find the owner and could not find them .so we went back out and found the broken wire and went back in and told the owner. He didn't offer to help .had rusted old pliers so we fixed it ourselves in the rain and left......not impressedWayne V.
Le client n'a pas laissé de commentaire.Theresa F.
Le client n'a pas laissé de commentaire.Justin A.
Great experience, excellent customer service!HANNES K.
dropped off after hours, in the dark in the rain, so only saw the yardDOUGLAS H.
There was a sign at the door saying be back in ten minutes. As someone was driving out of the yard as we drove in, we waited for this vehicle to return. However, the person was just inside and locked the front door. There needs to be a doorbell to raise attention that customers are at the door. Service afterwards was very good though. The vehicle only had 1/4 tank of gas in it. Usually rentals I've used in the past come with a full tank and the customer is expected to fill it up on return. It was difficult to tell how much fuel to put in to bring it up to the 1/4 level again.John T.
DO NOT LET YOUR AGENTS LIE ABOUT THE CONDITION THE TRUCK WAS RETURNED IN SO THEY CAN ADD TO THE BILL DO NOT LET THE AGENT NEGOTIATE THE FUEL IN TO THE QUOTE AND TELL THE CUSTOMER NOT TO WORRY THAT THEY COULD TAKE CARE OF FILLING THE TRUCK WHEN IT WAS RETURNED ONLY TO SAY THAT THE TRUCK WAS EMPTY WHEN IT WAS RETURNED AND THEN DOUBLE BILL FOR FUEL AND CHARGE A FEE TO DO SO , AND THE TRUCK ONLY HAD JUST UNDER A QUARTER OF A TANK OF FUEL WHEN IT WAS SIGNED OUT TO BEGIN WITH AS FAR AS I AM CONCERNED I WILL NEVER USE UHAUL AGAIN IN THIS LIFETIME AND I WILL ADVISE EVERYONE I KNOW AND MEET NEVER TO USE THIS COMPANY AS WELL .TRENTON H.
As above, The trucks front driver side inside of tire was significantly worn, all other inner tires were like new. Steering had significant play and difficult to steer, had to turn all one way or other for truck to move. Significant leak in mothers attic that you couldn't see until it rained and it didn't rain until we were fully packed and on the road around Brantford and ither than 2hrs it didn't stop raining until we were unpacked. Therefore most boxes, oak chairs, cherry filing cabinet, antique kids rocking chair had water on them, something's more than others! Will Lamb at Ollies Antiques where we dropped U-HAUL was extremely apologetic and not only acknowledged the issues but assessed both issues and agreed with us and removed truck from service immediately. He did an exceptional job with customer service!!!!!Sonya M.
Le client n'a pas laissé de commentaire.Todd F.