Évaluations des clients Outbox Self Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Outbox Self Storage

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Dustin H. le

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Just need to ask customer about then explain any new return procedures and app.

David S. le

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Easy and quick. Truck bed was a bit dirty with leaves, etc. The check in process on the other end was not explained online when I reserved or at Outbox..

Jade H. le

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I didn’t sign on anything. I only received a receipt through email. One employee wanted to say the truck had been checked in and it clearly wasn’t because everything came back incorrect. Don’t overcharge your customers for miles they did not use and actually check and notate the current miles and fuel level so that everything comes out how it’s supposed to.

William M. le

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did not receive the rental equipment I ordered. 1 Appliance Dolly: $10.00 and 1 Furniture Dolly: $7.00. They told me it was going to be in the truck, drove all the way home to find that it was not there as promised. overall good location and friendly staff. would not suggest mobile pick up.

Japhenia K. le

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Le client n'a pas laissé de commentaire.

bruce B. le

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Le client n'a pas laissé de commentaire.

Sharon M. le

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Le client n'a pas laissé de commentaire.

William M. le

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Le client n'a pas laissé de commentaire.

Frances N. le

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Le client n'a pas laissé de commentaire.

akeetha G. le

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To high I’ll find a cheaper way next time to move and I had to pay an extra 20 and they refund it back but still shacking my head

Harry N. le

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I selected a different location to drop off the equipment. When I got there, they told me they could not accept it and directed me to another U-Haul location to drop it off. The second location first told me they could not accept it, before they agreed to take it. I expected that when I selected the location to drop off the equipment, I could drop it off there.

Sarah R. le

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More lighting in the parking lot at night would be great.

Addison F. le

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Le client n'a pas laissé de commentaire.

Philip Z. le

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Le client n'a pas laissé de commentaire.

Rossell W. le

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It was a of lock and a lot of blankets in the rear

Constance C. le

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Le client n'a pas laissé de commentaire.

Michael R. le

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Le client n'a pas laissé de commentaire.

Frank G. le

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Le client n'a pas laissé de commentaire.

Keith T. le

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Le client n'a pas laissé de commentaire.

Sean E. le

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Lady was fast and polite.

Feore R. le

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This negative review is based on the terrible experience I had at the location on Tryon Rd in Charlotte. My reservation listed that location to pick up the truck and I still have the email to prove it. Upon arrival I was told that not only did they not have the truck I reserved, my pick up location had changed without my knowledge. The service I received at the Tryon Rd location was among the worst of my life. No compassion, no acknowledgement of a mistake, and certainly nothing close to an apology. Thank you U-Haul for an absolutely terrible experience.

Mason B. le

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Inside had leaves and dirty blankets. Other than that great service!

JAMES K. le

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Le client n'a pas laissé de commentaire.

James M. le

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They cut my lock but waived my additional day as a remedy. Couldn't be happier! The young lady that checked me out was awesome and deserves a raise! I believe her name is Kimberly. Do it... she's a gem!

Brian W. le

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Warm, friendly and inviting ... superior service from the “new” girl ... thank you sincerely ...

Marcus J. le

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Le client n'a pas laissé de commentaire.

Lanny P. le

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Le client n'a pas laissé de commentaire.

carol C. le

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We dropped the truck off after hours. The drop off instructions were very confusing. After about 10 minutes of trying to figure it out we just put the keys in the box.

John A. le

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Le client n'a pas laissé de commentaire.

albert D. le

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Everything was fine until I went to drop off the U-Haul truck, that process took way longer than it should have.