Le client n'a pas laissé de commentaire.
MARIO P
Customer Reviews for Overstock Appliances
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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The screen in the truck said rear right tire was low. The location did not have a compressor. They said I should go to a garage station. They all charge for air so I had to pay additional for a truck that was not properly maintained.
DAVE MLeaking water into the uhaul which I have pictures of
Jenn MThe uhaul app too more than an 1hr to work properly. I had to call the customer service and work manually to get access to the truck. Rohit.
Rohit GWonderful thank you
michael tDolly and moving blankets requested were missing. Location did nothing to help remedy the situation and told us to reach out to U-Haul customer service, who told us that the location was responsible. This is the 2nd time there has been missing equipment on a rental from U-Haul, never using U-haul again.
Connor PThe app is awful.
Jack GThis is my all time favorite location to rent from. They are incredibly easy to work with and the equipment is always in great shape!
Carrieann AI ordered a dolly, but I did not find a dolly in the truck. I called Uhaul rep and was told to pick up in 5 miles away. It is really uncomfortable. It took my one hour and 5 more dollars for pick up it . I hope I can refund the cost total $12 from Uhaul due to Uhaul mistake. Thanks for understanding. Yong
Yong HSmooth process. Decent value.
Mike SThe online process to return is kind of confusing but otherwise good
anne bThe truck was fine and met expectations and pick up was easy and straightforward. Unfortunately, the additional equipment requested, furniture pads and a dolly, was not provided. There was no place nearby to pick this equipment up from either. Customer service in the phone was not able assist us.
Nathan GToo many steps to rent and return when the business is closed.
Itamar GLoved the service however the rental fee was very high. 99 cents per mile is a lot.
ARDUINOANTHONY CSuper easy process and very friendly staff! Would definitely use again!
Carrieann ACargo van was filthy inside and out! The back door did not close properly! Mileage was off! Just a bad experience!
Ann FThe truck has little gas on I think it should have at least a half or full tank of gas on pick up
Eduardo SEverything is perfect in that way
Jorge ROwner charged me extra for gas despite the fact I returned with more gas than I left with. After I confronted owner about it, he refused to fix it.
Tony ZSignage at the store saying U-Haul partner or Check-In Here, etc to prevent confusion.
Adam MStaff was very helpful
David EThe location was close to my home but the truck smelled horrible it was so bad like smoke or cigar I actually smelled from being in the truck. The truck it self felt as if the breaks needed some major work this was not my first time in a truck like this and I didn't feel safe at some points of my drive
Shea FGreat experience. Friendly staff. Better than waiting in a long line at an actual U-haul center.
Ara BI had ordered this Uhaul with appliance dolly and a dozen moving blankets with over 2 weeks of lead time. At the pickup location, I was not provided with either.
Harris NVery professional.
Bledar NCould not pick up earlier due to online problems. The links did not work properly. The reps help me both for pick up and drop off
birol bGreat Van Clean and perfect for the Move!!
Mary CThe blankets and dolly were not in the van as ordered.
Kathleen RIt was all a bit confusing. It was like we didn't even have a reservation, we had to go through all the criteria all over again. It was frustrating, we also were not able to get our moving blankets.
Chris WWorking with the location was great but wI was very dissappointed in the checking in process. I showed up expecting to have already completed the paperwork and get the keys with a simple "im here" not wait for approval and have to input more information. I recommend a virtual check in that is actually virtual and can be done when one registers to make it easy and quick when one comes to pick up the rental. Merci.
Peter II was qouted on the phone a different price than i ended up paying that was slightly frustrating as the move was already costing me alot. This was not to discredit the location or gentleman that helped me as they were truly exceptional.
Adam MGreat service
Steven WPut a uhaul sign on 17 so ppl can know that is where uhaul is. Give more detail about truck.ike what kinda gas.
susan pI was never given a code for the lock box and was standing in a dark parking lot at night without a place to leave the key. Ended up using emergency services number because no one picked up customer service and received instructions to leave key under drivers seat.
Penny LThey changed the truck's original location a day before picking it up and put it 40 minutes away.
felix pThe store did not open on time. The truck was very old and got terrible gas mileage.
Jesus AI used the Ride Share feature to pick up the vehicle and it was very smooth.
Eric KStaff was very friendly and helpful.
JOSE VThe location is behind an appliance store which is located immediately after an extremely busy exist ramp. Aside from being random, it is difficult to pull in and out of it.
Cristin KThis Uhaul location appeared to be a side business for an appliance store. Location was excellent for me but it appeared there were no moving supplies on site - I ordered a utility dolly/hand truck and they did not have one. My rental truck was the only Uhaul vehicle at the location so if I needed to make a change or pick up supplies I would have been out of luck.
Eric DWe paid for furniture dollies and blankets and neither were provided. I can understand bad service, but that's just stealing. In addition, a lockbox code was never provided, so we sat outside an after hours lockbox waiting for customer support to pickup the phone for 30 minutes at 2:30AM and eventually gave up and went home. I honestly can't believe that you could operate a business like this. This isn't even remotely well thought out. I would honestly go out of my way to purposefully not recommend Uhaul. At the very least, we would like a refund for the dollies and the furniture blankets. My furniture is scratched, my TV that I wouldve wrapped in the blankets is shattered. Worst experience.
Karan AThe name of the store should have been included in the reservation. The truck was in a parking lot behind an enormous store, and we had nothing but the highway address to identify the location. Needs more UHAUL signage!
Frederick DThe customer service, rental process, and vehicle exceeded my expectations. Very organized, keep up the good work, and thank you for making my experience a great one.
Nailah F