Great Customer Service, and on the spot Training for those who never pulled a trailer before.
Dave F.
Customer Reviews for Owasso Safety Storage
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Great service and a nice guy
Tyler Z.Helpful at checkin and gave good instructions. We appreciated their help.
William A.Very nice and professional couple running this location.
Douglas W.S.O.
Warren W.No need for improvement.
John A.The couple running the units were very helpful and very friendly. The units were clean and very well kept, this is one of the best ones I have used. Will recommend this to everyone. Everyone was so helpful
Jerry G. | Expérience généralePre-paid and then additional charges were added when I picked up. I was under the impression that I had pre-paid in full.
Gary K.I had a good experience, wouldn't change a thing
Darin M.Ms Uhaul was very attentive my needs and made me feel like a valued customer.
Roland K.Rented a 9'x5' utility trailer w/ramps. Friendly and helpful.
Steven O.Excellent customer service! Even recommended dolly for moving heavy objects. The guy was very friendly and had everything all ready to go when I got there!
Trisha N.Where we picked up our rental, staff was very friendly and efficient in getting us accommodated with our rental unit. We were very pleased.
Jeffrey T.Very efficient operation. Nice people.
Woodrow K.The left rear tire was leaking. I wasted 4 hours going to a big rig tire repair shop (that U-Haul sent me to) to find out the old rim edge was rusted and had to be cleaned to provide a good seal for the tire.
David V.You guys always do your best!!!!!
DEBORAH C.Friendly staff and very helpful hooking up and disconnecting the trailer
Thomas M.Very friendly & easy to deal with. Highly recommend this location.
MELINDA H.Perfect rental, would use this location again
Shannon F.The people where I picked the truck up didn't provide any help at all regarding the truck. Just handed me the keys and pointed to the truck. A document about the various features of the truck would have been helpful.
BRUCE F.Trailer had low tire pressure and manager gave me incorrect instructions for drop off
William B.The truck was dirty inside the cabin and inside the back
Ernesto G.Nothing all great
RONALD J.The manager at this site made me feel like we had been friends for a long time, even though we just met.
Marcus H.Do Nothing
Colleen A.The person there was very knowledgeable and efficient.
Morgan D.Super nice gal. Parking is tight.
Curtis M.Great people and Service it was a very good experience I will be running from them again in the near future
Dennis B.Serif checkout would not work until we downloaded the app. We sat at the place on hold for 45 minutes waiting for someone to help. You need to tell people to download the app.
Kelly M.This was the best experience that i have had with any Uhaul location. Great customer service!!!!
James G.Very nice people.
James W.Great people and friendly service. Very helpful! Thank You
Jessie G.It would be super helpful and save time if the drivers photo and driver license can be saved from order to order. Seems to take alot of extra time waiting for the photos to upload when we could enter during our initial reservation to save time while on site picking up.
Troy C.Store person came out and hooked up the dolly trailer. After that, he disappeared, and I was on my own to load the car and secure it. Having never done this before, I did figure it out, but it would have been nice to have this person check my rigging before hitting the road. I rented the trailer, and after it was hooked up to my truck, never saw the man again, so I was on my own to load up the car. This could have been a safety issue if someone had improperly hooked up the car.
Lindsey L.Key pickup and drop off locations are NOT clearly marked. Takes more time to find the key boxes than it does to actually move. Moving in and of itself is an unpleasant task. Why aggravate anyone even further with this?
David M.No complaints, service was good.
James D.Customer service was absolutely fantastic, and it was a Blessed experience!!!
Antionio F.No hassel with getting reservations or picking up or returning equipment.
Robert T.My experience was excellent and first class. Very professional and helpful. They had my reservation paperwork ready and waiting for me when I arrived and hooked up the trailer to my truck with ease. When I require another U-Haul service... This is where I'll go.
John S.Great service
Dennis R.Very very nice people and they made the process a breeze! I will be back
Kolten B.Extremely nice and helpful. Pleasure doing business with them.
William P.Nice people! They had the appliance dolly I needed .
Julie R.Engine cover was broken and hot air would heat foot and affect driving. Tow strap was broken on driver side.
Henry S.I arrived after hours, they saw me and opened the gate for me so I could securely drop off my trailer. Even though after hours they were very friendly, helpful and professional. Great Uhaul representatives.
Douglas D.Although the staff member was great, she could use some help. Maybe to many people came at once.
Elmer C.Nothing, the couple running the business were great!
Vanessa H.FYI the fuel economy gauge is not working on the truck I had. No problem for me though.
KELLEY Y.The place where I rented the truck was awesome. The drop off guys were great. I tried to rent a furniture dolly from the location in Hobbs NM on Joe Harvey Avenue. They were rude. I ended up buying my own dolly elsewhere. I will not use that location ever.
Gerald W.Very friendly people and they helped me out during a small crisis. Highly recommend this location.
Timothy M.this place was great and the staff is super friendly
KRISTIN W.accomadating
MONTY C.Don't know if the gentleman was having a bad day or not but was very irritable and unfriendly. Didn't explain well. Appeared rude. Miss read conversation, just not pleasant.
Patricia G.Brakes were soft. Personnel was great. I've never driven anything that big so I wasn't prepared for it's serving nature. That may have been my problem but something as large as it was should have better brakes.
Craig B.The gentleman who assisted with the lease was beyond helpful and very efficient. I was in and out before I knew it and the services was outstanding.
Lawrence G.Very curtious polite. Very helpful.
Gary O.Friendly service and nice people.
Vincent L.Don't change .. you guys were awesome!
Steven W.