Le client n'a pas laissé de commentaire.
Steven C.
Customer Reviews for Owasso Safety Storage
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Nothing all great
RONALD J.The manager at this site made me feel like we had been friends for a long time, even though we just met.
Marcus H.Do Nothing
Colleen A.The person there was very knowledgeable and efficient.
Morgan D.My only issue was related to leaving key cards in other cities and not having an alternate access option like a keypad. We once drove down from Denver and forgot the card so we're unable to take a load back that weekend.
DREW S. | Expérience généraleSuper nice gal. Parking is tight.
Curtis M.Great people and Service it was a very good experience I will be running from them again in the near future
Dennis B.Serif checkout would not work until we downloaded the app. We sat at the place on hold for 45 minutes waiting for someone to help. You need to tell people to download the app.
Kelly M.I had a terrific experience renting space at this facility. I appreciated the attitude of the operators and their willingness to assist with questions that I had. I rented for 4 months and was very pleased the entire duration. I will rent from them again in the future.
Brett B. | Expérience généraleThis was the best experience that i have had with any Uhaul location. Great customer service!!!!
James G.Very nice people.
James W.Great people and friendly service. Very helpful! Thank You
Jessie G.Great staff......Every thing was very professional
bill s. | Expérience généraleIt would be super helpful and save time if the drivers photo and driver license can be saved from order to order. Seems to take alot of extra time waiting for the photos to upload when we could enter during our initial reservation to save time while on site picking up.
Troy C.Staff was always very friendly and helpful--could not have ask for a better facility to leave my belongings in! Thank you
MARY S. | Expérience généraleStore person came out and hooked up the dolly trailer. After that, he disappeared, and I was on my own to load the car and secure it. Having never done this before, I did figure it out, but it would have been nice to have this person check my rigging before hitting the road. I rented the trailer, and after it was hooked up to my truck, never saw the man again, so I was on my own to load up the car. This could have been a safety issue if someone had improperly hooked up the car.
Lindsey L.Key pickup and drop off locations are NOT clearly marked. Takes more time to find the key boxes than it does to actually move. Moving in and of itself is an unpleasant task. Why aggravate anyone even further with this?
David M.No complaints, service was good.
James D.Customer service was absolutely fantastic, and it was a Blessed experience!!!
Antionio F.No hassel with getting reservations or picking up or returning equipment.
Robert T.My experience was excellent and first class. Very professional and helpful. They had my reservation paperwork ready and waiting for me when I arrived and hooked up the trailer to my truck with ease. When I require another U-Haul service... This is where I'll go.
John S.Great service
Dennis R.Very very nice people and they made the process a breeze! I will be back
Kolten B.Extremely nice and helpful. Pleasure doing business with them.
William P.Nice people! They had the appliance dolly I needed .
Julie R.Engine cover was broken and hot air would heat foot and affect driving. Tow strap was broken on driver side.
Henry S.I arrived after hours, they saw me and opened the gate for me so I could securely drop off my trailer. Even though after hours they were very friendly, helpful and professional. Great Uhaul representatives.
Douglas D.Although the staff member was great, she could use some help. Maybe to many people came at once.
Elmer C.Nothing, the couple running the business were great!
Vanessa H.FYI the fuel economy gauge is not working on the truck I had. No problem for me though.
KELLEY Y.The place where I rented the truck was awesome. The drop off guys were great. I tried to rent a furniture dolly from the location in Hobbs NM on Joe Harvey Avenue. They were rude. I ended up buying my own dolly elsewhere. I will not use that location ever.
Gerald W.Very friendly people and they helped me out during a small crisis. Highly recommend this location.
Timothy M.this place was great and the staff is super friendly
KRISTIN W.accomadating
MONTY C.Don't know if the gentleman was having a bad day or not but was very irritable and unfriendly. Didn't explain well. Appeared rude. Miss read conversation, just not pleasant.
Patricia G.Brakes were soft. Personnel was great. I've never driven anything that big so I wasn't prepared for it's serving nature. That may have been my problem but something as large as it was should have better brakes.
Craig B.The gentleman who assisted with the lease was beyond helpful and very efficient. I was in and out before I knew it and the services was outstanding.
Lawrence G.Very curtious polite. Very helpful.
Gary O.Friendly service and nice people.
Vincent L.Don't change .. you guys were awesome!
Steven W.Simplify your online check in! Took an hour for me to pick up the truck. Nothing I can say about the location because absolutely No one was even there to assist you. Will not go thru that ordeal again. Sorry but true Over all rating = 1
Debbie P.Most importantly, speed of service has greatly improved. The technology has facilitated it. Great job! I got really frustrated in the past about time required to rent. Now it's much faster. Great service by representative, friendly and happy. Good equipment.
JAMES C.The renting process is ridiculously long and annoying when reserving online. However, the truck was clean and once we were there it all went quickly and smoothly.
Kevin B.Owasso Safety storage made sure the equipment I reserved was available. They went over and above what I expected
robert C.The experience was good. They had trucks available eventhough it was a last minute rental. Conveniently opened on Saturday which helped.
Kang H.Thank you for having truck pulled out and ready on short Saturday notice. Janelle was awesome and checking in/out by internet was a nice service. Glad to get a new truck with low miles.
Bill R.Nice interaction with facility owners. Truck in good condition.
Jason D.Very friendly and helpful service.
Ellen S.Great service, great people
Jeron K.Very friendly staff & always well equipped for any of my moving needs
Jeron K.I will definitely use them again
Christine C.Very friendly and courteous!!
KAY G.The check in process was slow and I didn't get any responses from the customer chat feature for about 10 minutes or so and I was unsure what was going on and if the approval process was working or not.
TODD A.I was brand new to utilizing a U-Haul and just found some minor things difficult when utilizing the truck. Other then that, it was straight forward.
Lori S.Very nice ,friendly and helpful
Linda M.The lady that I dealt with went above and beyond to help me with the rental.
Douglas G.Very helpful and nice people to deal with
Jesus Z.Excellent access and service. I returned the truck improperly and the instructions to remedy was posted clearly. All was well.
Robert W.The staff was very friendly, no complaints.
Jeff P.The owner was very nice, fast service, ad very helpful. The facility is clean and nice. I had a very good experience.
SHELLEY S. | Premières impressions