The people were so helpful and able to answer all my questions and concerns. The entire experience was exceptional. I would highly recommend this location.
Tanya B.
Customer Reviews for Owasso Safety Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The owner or managment arrived before schedule and they were extremely friendly and ready for me to pick up my rental. I want to tell people to fill out the pre arrival beforehand because it made it simplified and easy to pick up my truck and go along with my day.
TYLER K.I cannot think of any suggestions for improvement for Owasso Safety Storage. They have my highest recommendation. They are over the top knowledgeable, helpful and friendly. Will continue to use them without hesitation.
Craig P.Friendly and accommodating
Martha H.The gentleman that I rented the U Haul from was very nice
Randy B.Friendly, and helpful!
Chris S.Absolutely nothing! Very friendly. Paperwork went smoothly. Easy peasy. Same for return.
sadye E.Very nice person
AL S.I can't think of anything to improve on . These people treated me very well .they were very Friendly and very Professional. They were very informative with information that I need to know . They were efficient on checking out my Vehicle that it met their Standards as for pulling a 6X12 ft. enclosed Trailer. I had forgotten to pick up my 12 pads and the Gentleman loaded them up and brought them to my Home , now this is Customer Service at its Finest .....
Bruce B.The location we chose to lease the trailer was easy to find. The folks who work there were super personable and fun to talk to. Next time I need to lease a piece of uhaul equipment, I'll check there first!
Simon A.Don't change a thing
TERRY B.Rien
Cleve A.Everything went well
Donald F.The truck stunk of smoke.
Michael S.Probably the nicest and most accommodating location I have ever used. Highly recommend them!
Chari B.When the lock I purchased for my unit didn't fit, they gave me one free of charge that a previous tenant left. (They could just as easily have sold it to me.) When that same lock got iced over and I couldn't get into the unit, the gentleman who owned the place was right there helping me melt it. Both people were friendly, I always felt safe going there alone. That matters.
KIM A. | Expérience généraleWhen I go to rent a trailer to go back to Arizona I will go their to get it
Paul H.Staff was amazing. Super nice and knowledgeable. I'd recommend this rental facility to everyone.
Monty F.Really helped me transition from one home to another.
Richard L. | Expérience généraleI don't have a positive nor negative review. We were told it was a 24 hour drop off, found out we needed to call before we got there. It was definitely after hours. I tried calling and doing the chat with uhaul and everyone had a different response. We turned in both the truck and Dolly and also appliance Dolly, but online would only allow me to turn in the Dolly. We dropped the keys in the return spot as told by one of the representatives, but still only shows we returned one of the things. I don't believe this reflects on the location, just a bunch of different info from different people.
Ryan L.My U Haul was soaking wet inside, which is a huge problem since most people (including myself) pack with cardboard boxes. I had to buy new towels just to try it out before I could pack.
Edward B.There was no one there to help me and the application kept failing so send pictures of the parked truck. I took pictures and videos of me leaving the key in the drop box on the front door if needed.
Regina R.Great experience!
Joan S.Owasso safety storage is clean and organized. Friendly, knowledgeable, and professional service.
Todd E.Only location in this area I would rent from.
JUSTIN L.None. Very easy to schedule online.
Melissa M.The computer system to pay with a card was down, so it took longer than normal. That wasn't their fault and she was able to get credit card approval over the phone.
Curtis G.The couple that works is here always so friendly and helpful definitely will be back here for future moving needs !
Caleb H.Courteous and helpful people at this location. I will be back if I need another uhaul.
Tyler Z.Great Customer Service, and on the spot Training for those who never pulled a trailer before.
Dave F.Great service and a nice guy
Tyler Z.Helpful at checkin and gave good instructions. We appreciated their help.
William A.Very nice and professional couple running this location.
Douglas W.S.O.
Warren W.No need for improvement.
John A.The couple running the units were very helpful and very friendly. The units were clean and very well kept, this is one of the best ones I have used. Will recommend this to everyone. Everyone was so helpful
Jerry G. | Expérience généralePre-paid and then additional charges were added when I picked up. I was under the impression that I had pre-paid in full.
Gary K.I had a good experience, wouldn't change a thing
Darin M.Ms Uhaul was very attentive my needs and made me feel like a valued customer.
Roland K.Rented a 9'x5' utility trailer w/ramps. Friendly and helpful.
Steven O.Excellent customer service! Even recommended dolly for moving heavy objects. The guy was very friendly and had everything all ready to go when I got there!
Trisha N.Where we picked up our rental, staff was very friendly and efficient in getting us accommodated with our rental unit. We were very pleased.
Jeffrey T.Very efficient operation. Nice people.
Woodrow K.The left rear tire was leaking. I wasted 4 hours going to a big rig tire repair shop (that U-Haul sent me to) to find out the old rim edge was rusted and had to be cleaned to provide a good seal for the tire.
David V.You guys always do your best!!!!!
DEBORAH C.Staff was amazing and so easy to work with.
Christie C. | Expérience généraleEverything was easy and simple from the time I moved my stuff in and when I moved it out.
Denver B. | Expérience généraleFriendly staff and very helpful hooking up and disconnecting the trailer
Thomas M.Very friendly & easy to deal with. Highly recommend this location.
MELINDA H.Perfect rental, would use this location again
Shannon F.The people where I picked the truck up didn't provide any help at all regarding the truck. Just handed me the keys and pointed to the truck. A document about the various features of the truck would have been helpful.
BRUCE F.My only issue was related to leaving key cards in other cities and not having an alternate access option like a keypad. We once drove down from Denver and forgot the card so we're unable to take a load back that weekend.
DREW S. | Expérience généraleI had a terrific experience renting space at this facility. I appreciated the attitude of the operators and their willingness to assist with questions that I had. I rented for 4 months and was very pleased the entire duration. I will rent from them again in the future.
Brett B. | Expérience généraleGreat staff......Every thing was very professional
bill s. | Expérience généraleStaff was always very friendly and helpful--could not have ask for a better facility to leave my belongings in! Thank you
MARY S. | Expérience généraleA good experience for me.
CRAIG S. | Expérience généraleThe owner was very nice, fast service, ad very helpful. The facility is clean and nice. I had a very good experience.
SHELLEY S. | Premières impressionsThe staff was very helpful and friendly!! Loved them
Privacy R. | Premières impressions