Évaluations des clients Owatonna Self Storage

The employee that helped us today was very friendly and helpful. Will defiantly be coming back to this location for any future moving needs.

I was thankful for the person who helped me on the phone prior to me renting the truck. She explained all kinds of things and was very patient with all my questions! Would definitely recommend and use them again.

Excellent customer service. Very friendly a d helpful

Longer hours on Saturday

Service from pick up to drop off was easy and straight forward.

They were apologetic for not being able to abide by u hauls free monthly rental without a deposit I understand its not there fault Uhaul owes me

They met all our needs. They were courteous and friendly, answered all our questions and provided excellent service. We would use them again as we already have! This was our second rental with them.

Discuss price options more clearly when doing booking on the web.

Process went very well

Thank you UHaul!

Not enough room to drop off.

great service!

Very personal experience

Jeremy was great! Thank you for the great rental experience!

Awesome staff, everything worked without any issues

I got an old car dolly that didn't really fit the car I was towing. I don't know why the agent didn't give me a newer car dolly; there were plenty to choose from.

Thanks for your excellent service

The service was prompt and we were out of there is minutes.

Try a newer vehicle. Facility was very helpful.

The wonderful lady who helped me with my rental in Owatonna was fantastic. She was very careful to inform me of everything with the vehicle and on my dropping it off. The truck and trailer were all hooked up and ready to go on my arrival. The unit was clean and I would say the cleanest truck I have ever rented. It was a pleasure to rent from them.

Awesome place to rent uhaul equipment.

Great, friendly place to rent storage units and rent uhaul equipment.

Keep up the awesome work, only place I rent uhaul equipment from.

Very fast - less than 1 minute to finish the process once I had the trailer off the truck and in its location.

Great customer service! Pleased with his help, the cargo van was perfect for my needs!

Mention to them that they can check the truck back in on their phone. I locked everything up before I read the email with the instructions to take a picture of the odometer, etc. Not a big deal, but hope that helps.

Everything was great. The equipment was well maintained and clean and the process took little time. I had my truck and I was on my way.

Office personnel was helpful and friendly. It made it fun experience. Thank you.

Exceptional service!! Thank you!

Great folks, they really take care of their customers.

Excellent service, even hooking up a trailer in the pouring rain!!

Friendly, courteous and well organized. In and out at both pickup and drop off. Awesome job

Don't bother with online check in. I spent 20 minutes prepping for it when I made the reservation, and another 20 minutes jumping through hoops online the day of the rental. Would have taken 5 at the rental location to do it face to face.

Mirror was broken making it hard to back up.

The lady that helped us was very helpful and knowledgeable!

Jodi working in the office was more than helpful answering all my questions through the reservation and pickup process! She had the truck pulled up and ready to go! Very convenient Uhaul location with affordable storage rates! I will be returning and referring this location to others in need of storage and or Uhaul! Thank You for a Great experience!

Friendly and helpful team at this location.

I would recommend renting a uhaul from this location anytime.

One package of blankets had dozens of dead bees in it. One blanket had a grease spot on it. Axle grease. Otherwise all very good.

I really could have used a step to get into the truck. It was a very high truck.

Jeramy went out of his way to make this rental happen. I really was in a bind and he came through.

I thought the service was great! The lady was really nice and had the vehicle ready for when we got there. It made our moving smoothly! Thanks!

Quick and easy, got van and worked perfect for few things I had to move.

Customer service was above and beyond! Jeremy was very accommodating and even had the truck running and ready to go when I showed up a few minutes early to the pickup. Dropping off the truck was simple and painless. I will definitely be coming back here for any Uhaul needs and highly recommend it for anyone in the area.

Parking lot wasnt plowed and there wasnt much room to park the trucks.

There was a heavy build up of ice and snow on the back of the trailer making it very hard to lock it. Also there was snow that had drifted in the inside of the trailer. The gentleman who helped us in Owatonna was OUTSTANDING!!! Jeremy was his name. Thank you again

Very nice experience. People there are great to work with. Thanks

Very clean, secure facility with great customer service.Would definitely use again and recommend others to use if storage unit is needed.

Clean facility and extremely helpful staff. If I every need a storage unit again Owatonna Self Storage is the place I will go.

Very easy dealings with staff. They had what I needed, when I needed it. I hope to get my security deposit returned.

Thank you!! This was my first storage rental and it was a excellent!! I will totally recommend your facility to my friends and family. Thanks again!!

Clean and secure facility. Owner is friendly and was always very accommodating and helpful. Highly recommend this business.

Great people to work with. Thanks for the great service. I will recommend your business to everyone I know.

Clean, well-maintained, and convenient. Definitely will come back for any future needs.

I would highly recommend them and will the facility again should the need arise.

Staff is very helpful.