Everything went very well. The agent at the office there was very nice, and processed my reservation quickly and without any problems. Drop off was a little confusing because I went on line to return the truck, and at the end of the process, it asked me to pay but I had already paid for the truck and storage reservations when I went into the office to pick up the truck. If my payment information should of been made mention of in the on line app., It would of made it less confusing. Otherwise things were good and I really appreciate Jodi's positive & likeable customer service assistance.
frank s | ReservationOwatonna Self Storage
3103 Hoffman Dr NW, Owatonna, MN 55060Évaluations des clients
Available Units (All Sizes are Approximate)
What Is Online Move-In / Rent Now?
Storage Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Everything went very well. The agent at the office there was very nice, and processed my reservation quickly and without any problems. Drop off was a little confusing because I went on line to return the truck, and at the end of the process, it asked me to pay but I had already paid for the truck and storage reservations when I went into the office to pick up the truck. If my payment information should of been made mention of in the on line app., It would of made it less confusing. Otherwise things were good and I really appreciate Jodi's positive & likeable customer service assistance.
frank s | ReservationWent great, love the cheerful atmosphere
Daniel B | ReservationOther than the mice in our storage it was a very nice unit and would recommend this storage unit.
Valerie M | Overall ExperienceThe system you have set-up is very good. Thanks 😊
JAMES Z | Overall ExperienceAlways kind and friendly customer service.
Tammy W | Overall ExperienceAwesome storage facility. Such friendly, caring and attentive staff. I will use this establishment again when I am in need of storage.
LINDA M | Overall ExperienceEveryone I met there were courteous, polite, well humoured. Great to be around people who don't wear frowns all day. Wonderful to work with. Quick response to everything I ever questioned about. Maybe the have ESP?
Frank J | Overall ExperienceThe staff is very friendly and helpful. The unit was clean and easily accessible. I appreciate the security fence and gate.
Marie L | Overall ExperienceVery pleasant staff thank you.
Elizabeth S | Overall ExperienceVery welcoming staff, easy to work with, unit stayed dry, they have pallets on-site to use if you need them, highly recommend this storage facility!
Angela O | Overall ExperienceNo issues, friendly staff & secured facility.
Heather G | Overall Experience