More easily viewable signage in the front of the business indicating it was the U-Haul location and that it was located in the rear of the building, would have saved time and been more reassuring.
Celia Tamez
Customer Reviews for Pace High Carryout
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Merci
Farouk MayoutBrand new truck and wonderful customer service
Andrea fullerGood work always
muhhamadu dukurayYou can start by telling people that if they reserve any thing after hours they will need forms of identification and need peoples contact info and if they don’t answer then sucks for you
Mario BoydThe owner of Pace High Carryout was lovely, and I have no issue with him or his business. With Uhaul however, I couldn't be more frustrated. Charged for 17 more miles than I drove, 4 more gallons of gas than I used, the truck had ZERO floor ties of any kind, and it's suspension was godawful, nearly ruining a $9k antique. Use Penske, every time.
Alexander DiLibertiThe ac wasn't working on the van and that day the heat was killing me while using the van. The van needs fixed
YASH PATELThe U-Haul smelled really bad, the lever to pull up the driver seat was broken. Other than that it was fine, more convenient than going to a U-Haul location
Aubrey MastersThis U-Haul was a little beat up. The driver side door wouldn't always close all the way. The check engine light was on as well. Just some things that could improve the truck. Otherwise everything else was fine!
Katrina MogaveroThe process is too long. Simplify somehow.
Michael Vander DoesThe gentleman who assisted me was so kind despite running a very busy store. Parking is very tight, which he cannot control, but it was difficult to park the van. Nevertheless, would use this location again.
Poppy ThorntonThe uhaul app is awful. I wasted a ton of time because of it not functioning as it should. Delayed between screens, gave errors when the information was actually saving. I am in IT and could barely tolerate the app. I can only imagine annolder person trying.
Donald CotterI had a great experience when I rented the first time with them. The truck was in great condition and the people were very friendly. I needed to rent the same size truck a week later, so I reserved from this location again. However the previous renters the day before didn't return the truck when they were supposed to. This location made sure to call us with several hours before our reservation letting us know what happened and giving us a number to call to change the location because they didn't want us to be screwed over. A wonderful experience and I would absolutely reccomend renting from this location.
Megan HaggertyQuick service and even gave a great recommendation to extend time a bit which was needed. Glad I chose this location among the others that were a bit closer to me than this one. Worth it for the great customer experience.
Sasha RodrigiezDev was very helpful, went above and beyond my expectations. Driver's side door did not latch well but if you gave it a good slam it would.
Nicholas WerleYour internet platform is terrible. First, the GPS kept saying I was in the wrong location and I had to use a friend's phone to pick up. When I dropped off, the option to take a photo of the odometer didn't work. Thank goodness the location could help me.
Amanda ComstockThe cargo van was not there at my scheduled time so I got it late-unsure if I'm getting the guaranteed money back or not. The gentleman manning the store was polite and as helpful as he could be though.
Corbin MerrimanVery friendly guy. I liked him
Eammon SearsStop buying GMC vans, they suck. Dodge makes such a better product.
stephen williams