The truck was not clean smells horrible inside and really dirty when compared to my previous other uhaul truck. The air conditioning in the truck was not working. I have ordered a utility dolly and they lent an old rusty small personal dolly of their own which was of no use to me. A bad experience.
Sri S
Pace High Carryout
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Columbus, OH 43202
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- 4,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
The pick up process in your app and website was a failure. We could not complete the process so we did an online chat. We were told the truck we had reserved and were parked next to was no longer available because we had not picked it up at the exact appointed time. We waiting for the store to open, and the store employee was very helpful and got us the keys. The whole process took about an hour. This was a complete waste of time, and I doubt we will use U-Haul again
SCOTT BThe web page was a little difficult. But called 800 number and they were helpful.
Thom MA family member told us about this location, we had no idea! So conveinent for us, the clerk that helped us (so sorry I did not get name) was so so helpful. Could not have been easier, made a very stressful move (two moves) much less so.
Jane ODirty inside but I needed to move my stuff
Jack H