Évaluations des clients Pacoima Tire Pros

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Pacoima Tire Pros

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Leopoldo L. le

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Excellent service!

Kenny B. le

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When we set up the rental, we were told we would be picking the truck up in Burbank. Thankfully, we're used to things going wrong, so we went to the location the day before we were to pick the truck up and found out that they would not be providing our truck there, but we needed to go to Pacoima to get it. We drove on to Pacoima, and spoke with Orlando who was very nice and very helpful and called to find out if he indeed would have our truck the next day. He said that A U-Haul manager was to call me later that day to tell me where to pick the truck up. He didn't call, so I called the number Orlando had given me and spoke with a female employee who told me that the Pacoima location would indeed have the truck for us the next day. Since that location is a pickup place only and not a U-Haul center, there isn't any parking available for U-Haul customers, only tire shop customers bringing in their vehicles, so that is a definite draw-back, which is the reason for my "average" rating above. However, Orlando who handled the rental agreement was very nice and I would be glad to deal with him again. Even though there was a mix-up on where the truck would be picked up, it was a very good experience from there on. I would recommend that anyone renting call or go to check things out the day before you are picking the rental up to make 100% sure that the place you were told to pick up is really where the truck will be. The only other thing that I think would be a huge improvement would be cruise-control on the trucks. I've gotten very spoiled with our last few vehicles having it and I found it to be quite difficult to maintain a steady speed without constantly watching the speedometer.

Matthew G. le

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Le client n'a pas laissé de commentaire.

Philip V. le

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Orlando was very professional and helpful with every question I asked

Israel C. le

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Le client n'a pas laissé de commentaire.

samuel ornel C. le

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After running for 20 miles, the gear shift in lower gear permanently which make the engine RPM high. I put extra gallons of fuel to supply the consumption of high RPM engine.

Eugene S. le

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none

Alfonzo P. le

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Orlando was a true professional!! Explained everything from start to finish . He was a pleasure dealing with !!

Adam P. le

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Quick easy and helpful service

Gregg B. le

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Le client n'a pas laissé de commentaire.

Jerald B. le

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Le client n'a pas laissé de commentaire.

Blanca G. le

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Great Service and Kind employees

MIKE C. le

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Le client n'a pas laissé de commentaire.

THOMAS K. le

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The office and staff were just fine, no issue there but passed that it was all bad. They didn't have my online reservation, the truck wasn't ready. When I got the truck it was dirty, inside and out plus it was low on gas. I was made aware of this and told I could wait for it to fueld and cleaned but I didn't have the time to do that. Once I got the truck loaded and started down the road I discovered it had no working running light in the back for the truck or a trailer. The dash lights also did not work. That was a major hazard as I was driving at night over a considerable distance. I'm not likely to use U-Haul again if I have a choice.

Alex C. le

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Orlando, the guy who took care of me was very knowledgeable, great service.

CHRISTINA R. le

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These guys make you feel welcome and at home!!! I’ll definitely be coming back here

JEREMIAH B. le

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Le client n'a pas laissé de commentaire.

MICHAEL F. le

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friendly and efficient.

Janet M. le

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The owner of the shop was super cool and professional. Loved his charisma

Patricia G. le

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I can't think of any improvements for you to make. Very excellent experience.

Edgars S. le

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Le client n'a pas laissé de commentaire.

Mary T. le

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Le client n'a pas laissé de commentaire.

Lisa C. le

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Orlando was excellent! Professional and helpful! I recommend him all my friends. He is in Pacoima and was worth us driving to because he was so helpful! What I didn’t like was the U-Haul service overall. I made reservations for a small trailer, the person who called me stated the day before my trip that they didn’t have my trailer in stock and I could get a larger size trailer. Our campground would not let us have anything bigger. All he said was “sorry, it’s on a first come first serve basis and we are all out”. What’s the sense of making a reservation!!! The second lady called was pretty much asking if we wanted to larger size because other people wanted it. Finally after asking if there were other areas that would have a trailer we could haul, (they never offered to look at other places for us) found us a size that was comparable to what we could haul, but 35 miles away from us in Pacoima. Then on the return, We called to see if we could drop of the trailer off closer to our house, Anna... very snarky and you could tell she was annoyed that she had to do work, what she said was fine, it was all in her tone that was rude, allowed us to drop off closer to our home.

Cate M. le

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I was helped by Daniel. He was kind, courteous and quick. Got me in and out in a flash and had answers to all of my questions. Everyone there said hello or good morning. Nice place, and nice staff.

Craig W. le

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They were awesome. Greeted me & had me out quickly. Orlando was very professional

Victor R. le

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Great customer service!!

Bruce B. le

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All good. 2 thumbs up! ????

Carlos F. Q. le

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Service was great and the rental equipment as well

Karen P. le

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Orlando was a great guy to speak with. Very professional and j ows what he is doing.

jeff M. le

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I was not sure the truck was going to make it to our house for the move... transmission seems to be slipping and has a hard time shifting from a lower gear to a higher gear. Also, there was some rubbing in the right front tire when turning left slightly... might be the CV joint going out... I looked but could not see anything wrong with it.

EDUARDO G. le

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Le client n'a pas laissé de commentaire.

Mark Q. le

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Le client n'a pas laissé de commentaire.