Évaluations des clients Paper Party House

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Paper Party House

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Johnathan M. le

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Truck was in poor condition site told be 100 dollars for 2 days and ended up being 2 hundred I only drove 30 miles. So thankfully I dont plan on moving again. Pods is the way to go.

karen M. le

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Everything was great. Thanks

Michael F. le

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Le client n'a pas laissé de commentaire.

Steven C. le

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Excellent customer service at this location.

Timothy V. le

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Friendly and efficient.....thank you.

Pio A. le

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Le client n'a pas laissé de commentaire.

Mary M. le

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They will switch the size of your rental, the location of pick-up and drop-off and the time of day for pick-up and claim they texted you the information. And their customer service is TERRIBLE. The employees at this location told me how terrible U-Haul is and they hate that "this happens all the time". Manager "Tom" was so rude and hung up on me! DON'T USE U-HAUL! Penske is cheaper and super new trucks!!

Timothy V. le

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Very quick...in and out. Couldn’t have been any easier.

Bernard F. le

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Smooth operation.

Wayne B. le

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Le client n'a pas laissé de commentaire.

ESTHER P. le

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friendly, easy check in.

Steven C. le

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Le client n'a pas laissé de commentaire.

James M. le

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Le client n'a pas laissé de commentaire.

Shane L. le

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Le client n'a pas laissé de commentaire.

Edward L. le

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I did not receive my final invoice

Sean S. le

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Le client n'a pas laissé de commentaire.

Jamie B. le

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Don’t waste your day waiting in line at marginal way, the guys working here were super friendly and gave me a donut when I showed up. No lines no waiting over here!

Melville O. le

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Le client n'a pas laissé de commentaire.

ROGER S. le

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Again did not get location I rented from all to common This facility dirt parking with pot holes

John B. le

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No problems at all

Amy H. le

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I would not blame the location totally, UHUAL needs to make this process better! I used the online process and it was not very smooth. Also, I was charged for a dolly and moving blankets and the truck did not have any of these. I called and they said they would make note in my account and I should not accept the charges when returning the truck via my phone. Someone would call me to discuss and the charges would be fixed. The charges should not have been put on my card but they were! I never received the call and was fully charged. I was actually charged more then the quote so I had to call again and the charges will take 3-5 business days to be refunded. Every time I called I waited so long that I hung up. I did this 5 times until I waited long enough for someone to answer. Use UHUAL if you want to save money and you have friends to help but be prepared for it to not go smoothly and cause you more stress!

Tim M. le

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The people were very nice there. But they didnt have the right trailer for me. So i took another huge one. It road terrible. Swaying back and forth and sounded like it was going to jump off the ball on bumps. It was really bad. The place was closed when i returned the trailer so I have not gotten my money back from the deposit. I had to take it off myself and the trailer was not properly equipt. It didn't have winding jackstand on it at all. I had to use a cinderblock and a board i found in the woods to get it off. Horrible I have photos. But i dont feel i should pay for this debockle. And maybe uHaul should pay me for the 3 hours i tried to get it off.

Stacey R. le

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convenient and Easy process

Elvira S. le

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Le client n'a pas laissé de commentaire.

Kenneth L. le

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Le client n'a pas laissé de commentaire.

Monique S. le

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Le client n'a pas laissé de commentaire.

Steven C. le

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This location is very convenient to people who live outside the city. Very good customer service!

Beverly P. le

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Every thing was great.

James D. le

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Already reviewed the asinine web drop off procedure. It sucked. I will insist on a paper contract next time. Nothing to do with the location, they were fine. The failure is at UHaul corporate.

Laura M. le

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The truck was fine, and picking it up using UHauls online service went fine. When I tried to return the truck, after the location had closed, I was unable to complete the return process because the UHaul website kept getting stuck on the same step (uploading photos of the cab/back). I tried three separate times, and it just wouldn't go any further. I tried calling UHaul. After being left on hold for 45 minutes, I finally gave up and just left the keys in the lockbox. It was a frustrating end to an otherwise smooth moving process, and they accepted the return anyway so I don't understand the purpose of the whole online return process if I could've just left the keys the whole time.

Thomas L. le

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Great people to deal with

matthew W. le

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Le client n'a pas laissé de commentaire.

Rich H. le

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The window handle on the drivers side of the truck was broken which made opening the window very difficult. The staff was excellent and very cooperative.

James C. le

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Le client n'a pas laissé de commentaire.

Jene G. le

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Le client n'a pas laissé de commentaire.