I had a 9am reservation. I waited In the lot for 30 minutes for the only U-Haul employee to show up. When moving, every minute counts esp when you rent the truck for a certain duration!! By the time I got the snow off my U-Haul which took another 15 minutes, the truck's "check engine" light was on!!!!! I had To wait another 10 minutes for the U-Haul employee to find a key for another truck! Then, I get to my destination and realize the employee never put the appliance dolly I ordered in the truck, but I still Got charged for it!!!! Won't be back.
Bethany H
Paper Party House
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Portland, ME 04103
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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Great service
EUGENE WI’ve been a customer for Uhaul for many years and they never disappointed me. I love me some Uhaul.
FERN DExperience was awful. Made online reservation for mobile pick-up. Facility didn’t check to see their inventory in the morning and didn’t leave keys out. Had to call customer service and was sent inside. Despite completing online check-in, they lost everything and took more than half an hour to get us checked out. They said their “internet was down.” Manager was rude. Charged us for gas that the previous customer didn’t fill - we filled it up to where it was at the start. Would never rent from here again. Would like compensation.
Christopher MWhen returning, the app just showed a spinning wheel when I was uploading after pictures and location. I waited for 10 minutes as it was “uploading” and finally had to leave. I checked my email and it said return was complete, but the app never actually made it past the photo upload screen so I never got that confirmation in app. Otherwise location was great and people were prompt and friendly.
JEREMY N