Le client n'a pas laissé de commentaire.Michael K.
Customer Reviews for Paper Party House
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Portland, ME 04103
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam : 9h am à 4h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Jonathon B.
An excellent, efficient, polite location.Kevin C.
Le client n'a pas laissé de commentaire.Aaron H.
Le client n'a pas laissé de commentaire.Robert C.
Le client n'a pas laissé de commentaire.Taylor C.
Le client n'a pas laissé de commentaire.PETER S.
Le client n'a pas laissé de commentaire.James O.
Service met my expectationsTimothy S.
Unable to use mobile check in and gentleman at counter had no personality.William S.
Le client n'a pas laissé de commentaire.Justin D.
Le client n'a pas laissé de commentaire.TIA C.
Le client n'a pas laissé de commentaire.Samuel P.
The folks at this party supply store are jolly, clever, witty, and friendly. They are winners!Kevin C.
I had an excellent experience with this dealer. My only issue was that they didn't provide the dolly I requested, but that was a minor oversight and could happen to anyone.Linda R.
Le client n'a pas laissé de commentaire.JUSTIN W.
Drop off was an absolute joke. No signage, no clear instructions, web page for contactless drop off didn't work on my phone had to use a friends android. Drop off experience is probably why I won't use uhaul next time. Why is there a time I have to drop the truck off that day if the business isn't even open for drop offsFRANK R.
Le client n'a pas laissé de commentaire.Jacob V.
Le client n'a pas laissé de commentaire.LYNNE R.
Le client n'a pas laissé de commentaire.Robert L.
Don was very helpful and courteous in all our interactions!EMILY A.
Was quoted 69 cents a mile, got charge 79 cents a mile. email@example.comROBERT L.
Found the self-renting process pretty easy with good phone support and the return process also easy and well organized. The truck was in great shape and everything worked well. And I was pleased with how affordable it was. Merci.Lynne R.
Le client n'a pas laissé de commentaire.Christopher M.
Le client n'a pas laissé de commentaire.Jeffrey D.
Very easy and quick reservation process and pick up. Auto haul trailer was perfect for my needs and trailered well behind my Honda RidgelineJOHN L.
Le client n'a pas laissé de commentaire.Rodney B.
Quick in and out, no hassleJEFFREY H.
Le client n'a pas laissé de commentaire.Brianna H.
Le client n'a pas laissé de commentaire.John R.
Le client n'a pas laissé de commentaire.emilio Q.
it was a very pleasant business transaction and very nice peopleJOHN B.
Le client n'a pas laissé de commentaire.Nathaniel D.
I needed to drop the truck back off after hours and the sign says to use the app to close it out, but the app wouldn't let me close it out because it wouldn't save a photo of the dashboard and there was no way to upload a picture from outside the app. Very frustrating.NATHAN A.
Le client n'a pas laissé de commentaire.RITA M.
Le client n'a pas laissé de commentaire.George T.
I recommend.SAAD A.
Le client n'a pas laissé de commentaire.Cynthia R.
As we dropped off the trailer after the location was closed, it was dark. We could've used better signage and lighting in the dark lot. Other than that it was great. The young lady I spoke with on the phone was helpful and pleasant.Tara N.
Le client n'a pas laissé de commentaire.Lisa Marie S.
Business closed. No Uhaul instructions on windows or doors on how to or where to drop off equipment.GARY WAYNE P.
Location was remote. Cell phone reception was poor. Truck was parked in a foot of water.DAVID C.
Le client n'a pas laissé de commentaire.John S.
Le client n'a pas laissé de commentaire.RYAN H.
Le client n'a pas laissé de commentaire.Christine F.
Le client n'a pas laissé de commentaire.Aya A.
Le client n'a pas laissé de commentaire.corey B.
Le client n'a pas laissé de commentaire.Edward D.
Trailer was supposed to be at another location but wasn't. Had to go here. They were more professional than the huge uhaul in Portland.KEITH B.
Correct the terrible drop-off method. After following instructions precisely (I work in tech) my phone was unable to report its location to UHaul... and the website provides NO other method for drop-off! Ridiculous.Duff J.
They changed the agreed upon amount for the truck when we returned it full of gas and clean.LEE FLOYD S.
Truck cab was very dirtyDANIEL W.
Le client n'a pas laissé de commentaire.RANDALL S.
Le client n'a pas laissé de commentaire.Shirlene S.
Terrible customer service. Three Saturdays in a row truck reservation was cancelled, delayed or moved to a different pickup location. Would never use UH again.Bernard F.
Le client n'a pas laissé de commentaire.Victoria H.
Le client n'a pas laissé de commentaire.Kevin M.
Le client n'a pas laissé de commentaire.ALAN L.
Le client n'a pas laissé de commentaire.LAURENCE M.
Le client n'a pas laissé de commentaire.John C.
The no contact check in didn't work. It took 3 employees before someone be waited on me. He was very rude didn't speak more than two words to me. They charged me for 1 gallon of gas. Really?? They charged me for $10 insurance I declined my. Truck was dirty and had smoked cigarettes in side door.Cheryl L.
Le client n'a pas laissé de commentaire.TIA C.
The service was excellent from my first phone call through return of the trailer. It was the first time I did not feel pressure from either waiting for service (there was no wait) or dealing with curt and unfriendly workers that I have seen at most if not all other UHaul locations that I have dealt with. The people I dealt with were professional, friendly, helpful, and competent. A pleasant surprise was that I did not have to deal with an online application for the rental which is often confusing, inefficient, and unnecessarily time consuming.Peter N.
Le client n'a pas laissé de commentaire.Michael L.
Very friendly reps. Process was easy. Highly recommend. Will definitely use again.JANE W.
Everything was great. I do not understand why I had an after hour drop off fee of $20!?Chuck E.
Le client n'a pas laissé de commentaire.Katrina T.
Nice people. Interesting locationKatie H.
Have used this location several times nowJean claude D.
I was charged for moving blankets but they were not in the truck so I didn't get them. This is the thrid time UHAUL has failed to give me blankets when I do an online order.Christian P.
Le client n'a pas laissé de commentaire.Jay P.
the truck i wanted was not available for a one-way rental, but there at least 10 trucks of the size I needed on the lot but could be used for local rentals only.JEFFREYWESCOTT P.
Appliance dolly I rented had the strap cut shorter would not go around washer and dryer notified agent upon returning do not think he took it for repairWalter F.
They did a good job. Above average for sure.April H.
Le client n'a pas laissé de commentaire.Christopher M.
One of the trailer tires was obviously under inflated. Other then that the rental exceeded my expectations. I would rent from them again.KYLE H.
We reserved a trailer in Dover NH. 1 hr to pick up before our 35 hour drive from NH to Colorado the reservation was changed to Portland Maine-1 hour north but with weekend traffics 90 minutes-each way. When we called the Dover NH office we were told basically sorry-it happens. This should not happen.Douglas C.
Le client n'a pas laissé de commentaire.Daniel C.
The u-haul app needs to actually work if a customer is going to pick up u-haul truck or drop it off after hours. Not user friendly. Directions need to also be better clarified when picking up the key with the mobile app. I had to call customer service to help me with the lock box. The truck was disgusting and not cleaned inside. With covid going it should be maintained better.Krystal O.
Le client n'a pas laissé de commentaire.Eric H.
The truck smelled like cigarette smoke.GARRETT S.
The truck was not available for the time that we scheduled over a week in advance of our move. We were notified of this less than 24 hours before we were supposed to pick it up, and we didn't end up getting a truck until the day after we requested which took significant time (12+ Hours away from our move). We were charged for an appliance dolly and mats that were never put in the truck. This added additional time when we had to go to another Uhaul location to pick up these items.Zachary S.
The location and truck were fine but the android app is broken and has many 1-star reviews reporting as such. I could not upload photos on return and if I wasn't with somebody else with an iphone I could use I would have been stuck.Eugene M.
I chose the mobile/remote process because I thought it would be easier. It wasn't. Unfortunately the signal wasn't great there, the photos took a long time to upload, and I waited about 10 minutes in a silent chat to be approved. I probably wouldn't go through this method again.Rich B.
Le client n'a pas laissé de commentaire.Zelda S.
really I am happy because this office is very nice and the person is friendly and help everyone he did great job thank you so muchAHMED A.
Le client n'a pas laissé de commentaire.Bernard R.
Le client n'a pas laissé de commentaire.Tracy S.
Le client n'a pas laissé de commentaire.Ann G.
Le client n'a pas laissé de commentaire.Christova R.
Your online pick up is shit! I went in and it took me 2 min to get the truckchris G.
Le client n'a pas laissé de commentaire.CHARLES S.
Le client n'a pas laissé de commentaire.Nicholas W.
Le client n'a pas laissé de commentaire.Aurie I.
I arrived early and the staff was very accommodatingSUSAN D.
Le client n'a pas laissé de commentaire.CHARLES B.
Le client n'a pas laissé de commentaire.Larry P.
Really nice peopleAMBER R.
Vehicle was not clean. It smelled like farm animals. Requested equipment was not in vehicle. Could not use phone to pick up the vehicle. Calling customer service took an additional 45 minutes. Key return was not in location indicated on website.Rodney B.
Great service, fast and you all love dogs - I'd shop here again! Thanks very much -Susan & Orbit BCSusan D.