Le client n'a pas laissé de commentaire.CHRISTINE A H.
Customer Reviews for Paradise Auto Center
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Grants Pass, OR 97526
(Across the street from Jim Sigel Chevrolet)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 9h am à 4h pm
- Dim : fermé
Heures d'ouverture spéciales
- 5/31/2021: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Jessica L.
Le client n'a pas laissé de commentaire.Kenneth B.
When I picked up my trailer the man at the counter was rude. He was pushing me heavily to purchase the insurance. I didn't want to because I have excellent insurance coverage. He was threatened me that he would not rent to me but finally gave up and let me rent. This was the 4th time I have rented this year and have never been late returning. Unfortunately when we arrived at the storage unit we were clearing out, we didn't have the key. We had not been in that unit for a few years and had taken all are keys but none of them were the right one. Since this storage unit is located in a remote area of Northern California we were unable to get a lock smith until the following day. This put us behind schedule but we still felt if we worked fast and hit the road we might make the deadline. Unfortunately we were so exhausted that we were late. This location fined us 300 $for being late! More than the cost of the rental and in hard times fir everyone. I have in the past gone to pick up a trailer and the people are late so I know it is not nice to do that to the next people, but if you look at my past of never being late, one should understand that this situation was out of our control. They really are not nice and I think they just like to squeeze as much money out if people for themselves. Never will I ever rent from them and being new to this area, everyone I meet will hear about my nightmare story!LISA C.
Le client n'a pas laissé de commentaire.CHRISTOPHER CARR B.
Easy, fast and efficient. ThanksPatricia L.
I only drove 11 miles. The van was dirty inside when I got it. I put that on my check in report. Was charged 25 $cleaning fee and 2 gallons of gas. The gas gauge was exactly where I got it. I tried to call to reverse the fees and nobody returned my call.Christopher R.
Possibly have numbered spaces for the return of the rental to keep it orderly. Had a good experience. Merci.DAVID D.
The only thing we had a issue with was the truck seemed to rev High Shifting gears. But we enjoyed our travel and got home safely thank youSHAWN DUAYNE B.
Foot prints all over can and charged me a extra 100 $which I never got backJamie C.
Le client n'a pas laissé de commentaire.Shane W.
original place I rented for Pickup was booth street rental. I was to pick up sat at 9:30 am. When I arrived, she told me I was at the wrong place. arrived at paradise and man said he had no rental but managed to rent me a truck . turned in truck at 12:30 and only used truck for 3hours and 8 miles. no one to talk to for refuindEDWARD DANIEL R.
Le client n'a pas laissé de commentaire.AMILCAR L.
I have nothing nice to say.RICHARD Y.
Le client n'a pas laissé de commentaire.Autumn B.
They was great and very helpful.SCOTT DWAYNE W.
Le client n'a pas laissé de commentaire.JORJEAN FRANCES H.
Le client n'a pas laissé de commentaire.SHEVLIN EUGENE R.
We reserved this truck at a Medford location. While there was no issue in picking up the truck at this time given, we were very upset at having to drive to GP to get it and not being able to receive it at the time I requested. This set us back a whole day.WILLIAM B.
Customer service could be better. No real niceties to customer.Timothy C.
Our pick up was scheduled for 9:00am, but was changed by UHaul twice, and we weren't able to pick up the truck until 12:15pm. When we did get it, the smell of marijuana inside the truck was overwhelming. We had to let it sit open for hours to try and air it out, setting back our ability to load it even more.Peter H.
Le client n'a pas laissé de commentaire.Robert M.
Le client n'a pas laissé de commentaire.Michael T.
Ensure that the location that they requested and was told to pick up the rental is where it actually isSONJA F.
Le client n'a pas laissé de commentaire.Pam N.
The young woman did very well considering people were backing up in a tiny office, the computer system was slow, it was raining & she was alone to do it all on a Saturday morning.Denise G.
Le client n'a pas laissé de commentaire.cherie C.
I had a very good experience. Felt comfortable and treated right at uhall.LORIE P.
Le client n'a pas laissé de commentaire.Clive C.
Le client n'a pas laissé de commentaire.JASON J G.
Le client n'a pas laissé de commentaire.Gary S.
Le client n'a pas laissé de commentaire.donald P.
The cab was clean but the cargo area was dirty and had cigarette butts like someone slept back there. Will use another location next time.Michael B.
I returned the vehicle clean and was charged for cleaningCAMERON K.
Le client n'a pas laissé de commentaire.MICHAEL T.
Le client n'a pas laissé de commentaire.Jill M.
Keep up the great customer service at this location also.Jamie P.
You could not improve upon it. I wish that both employees I dealt with worked at my company. Because the trailer I was supposed to have was late returning my pick-up was delayed a few hours. (no problem for me). I found out that because it apparently was not going to be back in time still, the gentleman drove 30 miles in his personal truck to pick one up at another location and bring it back so it would be there. THAT IS CUSTOMER SERVICE AT IT'S FINEST. They were very nice and obviously take their association with U-Haul very seriously. I am amazed. They deserve recognition in some way. Above and Beyond for sure!Douglas M.
The after hours check in experience was horrible. You should have told me you were going to call my emergency contact and she had to answer for me to get my uhaul. She was right beside me and didn't answer the unrecognized number. My dolly and cart were not there and I had to move without one. The truck had super low gear sound and not as nice as other trunks I have used.Robin K.
Le client n'a pas laissé de commentaire.Bonnie J.
AucunCHRISTOPHER KEIT O.
Le client n'a pas laissé de commentaire.Johnathan M.
Great service.Tonya P.
She took note of the items referenced in the "pick up" locationThomas F.
Le client n'a pas laissé de commentaire.ROBERT K.
Le client n'a pas laissé de commentaire.DAVID H.
didnt like the pot smellmary Z.
Quick, professional and great customer service.Johanna W.
Le client n'a pas laissé de commentaire.wayne C.
Le client n'a pas laissé de commentaire.David W.
Le client n'a pas laissé de commentaire.Chris O.
Its was not clear where we were to pick up the truck. We went to two different locations before we found our reserved truck on the 7th street lot. Very confusing and won't use them again.Chris W.
Le client n'a pas laissé de commentaire.bobbak P.
They made it very easy!Charlotte H.
1 hour past my chosen pick up location round trip this was disappointingMICHAEL H.
Bar is set just high enough! Thank youClarence S.
Le client n'a pas laissé de commentaire.Eric G.
Le client n'a pas laissé de commentaire.Donald A.
Le client n'a pas laissé de commentaire.Dale M.
I have no problem with your employees. The very exasperating thing of dealing with Uhaul is your wen site!Anthony G.
VERY frustrated with the traffic control department. We made the reservations at a different location and received NO notification that traffic had changed the location of pickup. I appreciate that Paradise location gave us a discount on mileage. They were able to see in the notes that there wasnt any notification to us of the change. I was frustrated by the lack of communication as well as loosing time for our move. We had people waiting on us as well as the added mileage to get to the farther location.Jessica J.
Tel que décritJohn L.
Customer service was excellent and thorough.Michael N.
Le client n'a pas laissé de commentaire.Tess M.
Le client n'a pas laissé de commentaire.David M.
Le client n'a pas laissé de commentaire.Jerry C.
Everything was great!Harold C.
Quick and easy. Staff was very professional and helpful.Indra N.
The person that handled my u-haul business was very informative and a business I would definitely recommend and use again.Jeffrey W.
Friendly and easy to checkout and check-in.Amber M.
Le client n'a pas laissé de commentaire.Andrew M.
The man who checked me in didn't know how to access your program online to check me in. No instructions upon dropping off vehicle. Took over an hour to pick up uhaul.April H.
Le client n'a pas laissé de commentaire.Ryan W.
Derrick was awesome and a big help!Ed V.
Le client n'a pas laissé de commentaire.Ed V.
Le client n'a pas laissé de commentaire.Heather W.
Le client n'a pas laissé de commentaire.Don H.
Le client n'a pas laissé de commentaire.David W.
Le client n'a pas laissé de commentaire.CELESTA G.
Le client n'a pas laissé de commentaire.Bowen L.
Le client n'a pas laissé de commentaire.William E.
The two people are excellent, very polite and helpful thanks to them great peopleJames W.
Tell he truth.TIMOTHY W.
the employees were excellent. they went beyond the call of duty. the service i have had in a long time. thank youmichelle D.
Le client n'a pas laissé de commentaire.Tom B.
Le client n'a pas laissé de commentaire.Joel E.
Le client n'a pas laissé de commentaire.RANDI A.
Le client n'a pas laissé de commentaire.sandra H.
Le client n'a pas laissé de commentaire.KEVIN B.
Le client n'a pas laissé de commentaire.Keith L.
Very friendly staff. Everything I asked for was ready and waiting.GEORGE F.
Le client n'a pas laissé de commentaire.Barbara C.
Le client n'a pas laissé de commentaire.leslie B.
Le client n'a pas laissé de commentaire.Kim R.
Terrific customer service! Tiffany and Dustin went above and beyond to help me with my rental.Barbara W.
Le client n'a pas laissé de commentaire.SIDNEY S.