Great service.
Armad J.
Customer Reviews for Paradise Chevron
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Very attentive and fast service!
Sylvia R.The team that handled my transaction were very courteous and professional. They got me checked in and on my way in a short time, and handled my return of the vehicle quickly as well. Ron did a great job making sure the interior was clean and all the windows were spotless.
John A.The staff were helpful and efficient. The whole process of obtaining the trailer and to finally returning the trailer was smooth and quick. I recommend this location. I liked that I was able to get an upgrade for same price because the trailer I needed was the wrong one. They fixed it for me in that way. I was happy.
Kenneth H.When someone xome to rent a vehicle, there are no excuses why it should be dirty. I was informed that the trucks are sent out ro other locations to be cleaned but this was not done! This location does not even have a vaccuum for the trucks. They also said they are only required to lean the windows. This truck was filthy! Dog and cat hair all over the seats and it smelled like a zoo. I had to take it to the car wash and vaccuum out the truck. Then I had to go home and wash out the back of the truck. My entire rental should have been compensated. One guy tried to use a leaf blower to help but that did not work in the least. It wasn't their fault but whoever runs this location on paradise blvd should not just collect the money but clean them out because people are dirty and can care less of how they leave things. I HAD TO TRANFER FOOD PRODUCT. The way I brought the truck back is how I should have picked it up. CLEAN!
fredrick D.The guys were amazing at the drop off
Trish H.The folks at Paradise Chevron have always been very professional and helpful. Merci.
Lindsey K.Gave away my rental and canceled my reservation without notice. Terrible customer service and y'all don't even care to give any financial credit. Ended up spending more time and money to find a truck.
Kathryn L.I love using uhaul for all my moving needs. I just ran into bad customer service. I'm not gonna blame the company overall I just won't do business at this location...
Lawrence B.customer service was great!
Brianna B.I was pleasantly surprised on how fast and smooth the process was overall. The staff at this location were all very professional and kind.
jessica S.S.O.
Arthur M.Everyone I interacted with were very accommodating and professional. The rental went very well. Only issue I had was that the van I rented was "double booked" and they called to see what time I would bring the van back for the next person who rented it. Luckily I had just finished what I needed to do and was able to get the van back earlier than I anticipated.
Victor M.It's a terribly unusual location for a first impressing. The initial employees upon arrival were very nice, but didn't do a walk thru of the vehicle, which isn't necessarily that important, but seems that would add to ensuring quality customer service in case there are unknown questions that arise. The employee upon return was not polite at all and very brief, lacking any sense of customer service. The 1-800 number had an automated message that made it seem that extending the time of use would have been a very simple thing to do, but I was unable to request additional time and was extremely rushed being told that another family was expecting the truck immediately. Overall it was not a good experience for an important moving day.
Sheena G.Very friendly and helpful and easy process. Definitely recommend!
Krystal H.Always a good experience at this location.
Theodore S.The staff is great and we're very helpful.
jason K.Really great place. Very courteous and no delay in checking out. Been there twice and great service.
Antonia V.This has been my preferred UHaul rental location in all of Albuquerque. The couple that that run the gas station store and rent the UHauls are always friendly, efficient, and overall do fantastic job!
Lori C.24 hour drop off so easy to leave my rental off
Richard N.Parking lot is ridiculously small, we could not find a spot. We circled the lot for a good 15 minutes trying to park while several staff were in the parking lot but no one helped. Once we finally got parked the locked the doors and said sorry closing time, you need to check in online.
Katrina M.Wonderful, prompt, professional, and thorough service. This contributed to a smooth transportation process.
Jered L.Nothing, keep up good work!
Luis T.Kelly who helped check out my equipment did an excellent job!
Jason K.Everyone was very helpful and knowledgeable. Will definitely use U-Haul snd this location again.
Randy A.You can reimburse me for the ins.coverage since I told them that I had coverage. I went 12 miles and was charged mileage. I put $13,98 worth of gas in the pick up to go 12 miles. That means the renter before me DID NOT fill it up. I feel ripped off. The local customer service rep would not help either.
debby B.Flawless and easy experience.
Tomas M.Smooth transition of equipment to user. Equipment was ready for the user without undue delay.
Miguel V.The location is convenient for pickup and return of the vehicle rented. All staff were extremely helpful in making the rental experience go smoothly. I will definitely rent a vehicle from this location as needed.
Larry S.The trailer was in great shape and worked well. The service was also great.
John J.Make sure the insides of the truck are clean, and the vehicle is well maintained.
WILLIAM W.Great customer service!
Raymond V.Nothing! I love this location and the family who owns the business. They give the small town feel and the best customer service. I wouldn't go anywhere else.
Claudette W.Everything was fine and staff were very professional.
Eric J.Great, friendly service. Answered all of our questions and would certainly use them again if needed. Merci!
Eugene H.Keep up your excellent service
billy H.Overall the truck was clean but the cupholder had a brown liquid in it.
Terence H.Great people there
Debra S.S.O.
Kenneth K.Very attentive and appreciative.
John L.I have used this location many times in the past. The staff are always kind and courteous.
Arthur A.Very friendly and helpful easy to find location
Keith B.The people were great but they sent me out with an almost empty gas tank.We stalled out in traffic for almost 2 hour waiting for gas to be brought to the location. We had just picked the Uhaul.This caused us a lot wasted time setting in rush hour with the hazard lights on. This is why I think I should of gotten a discount for this bad experience.
Daryl B.Customer service was exceptional. Answered any questions I had and were very friendly and knowledgeable. The ease of renting my pick up truck made moving less of a headache.
Robert M.Very fast and friendly service. Will be going back again for all my moving needs.
Aaron F.Ryan, Darren and Ron are awesome. I really enjoy going to this place.
allen M.Fix my information. You have my name associated with a bogus phone number.
Danyelle L.More pick up trucks and cargo Vans
Mary ann R.Excellent experience. The knowledgeable and friendly staff made my moving so much easier. Would recommend highly to family and friends!
David O.I was greeted by one attendant, (Darren) who was very helpful and professional. He set up and attached the trailer, checked my truck and trailers lights and when over some characteristics in pulling a trailer that a person might not be familiar with. Throughout the process he (even after bringing in the trailer 5hrs later) remembered and continued to address me as Sir and Mr.C A young lady (name unknown) processed my paper work, explained my contract and return of trailer instructions, was very patient with me (I'm hearing impaired). She made sure my questions were answered fully. She also was very professional. All in all my hectic day moving furnishings was made so much least stressful by these two professionals. Merci
Frank C.Great, well organized. Smooth transaction from beginning to end.
Brian G.