Customer Reviews for Paradise Motors & Vintage Self Storage
(U-Haul Neighborhood Dealer)

68 évaluations

3431 Lincoln Hwy E   Paradise, PA 17562

(717) 983-4164

Heures d’ouverture

  • Mon-Fri: 10 am–5 pm
  • Samedi : de 10 h a.m. à 3 h p.m.
  • Sun: Closed

Services dans cet établissement :

Pour nous contacter

(717) 983-4164

3431 Lincoln Hwy E
Paradise, PA 17562

Services dans cet établissement :

Heures d’ouverture

  • Mon-Fri: 10 am–5 pm
  • Samedi : de 10 h a.m. à 3 h p.m.
  • Sun: Closed
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

The manager at Vintage Self Storage was very accommodating and pleasant to work with. He did everything possible to show his appreciation and always returned my messages in a timely manor…I highly recommend this location for anyone who needs to use this facility.

SCOTT FREY  |  Expérience générale 
Évaluation :
5

the owner was very friendly and helpful.

GEORGE HERR  |  Expérience générale 
Évaluation :
3

The parking space for the 20' truck was extremely limited, making it quite difficult to drive the truck out and onto the highway. That, and the fact that the owner didn't show up until we were finished checking out the truck ONLINE was an experience I found myself lost. Thankfully the personnel we spoke with were very helpful. But standing outside in 40 degree weather was quite uncomfortable.

Barry McCrery 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Kara Butala 
Évaluation :
1

challenge to find, not much room for parking, no clear instructions for key drop. Was fortunate to find someone walking around the property to help me.

Eric Reinert 
Évaluation :
3

Customer Service was great online - The site was not opened ontime - rental was for 10:00 but noone opened until 10:45 (manager had to call the shop owner). The shop manager was nice and all but was late and tried to blame it on the people online saying they told him 11:00 (it was in the computer at 10:00)

Amy Smith 
Évaluation :
3

Le client n'a pas laissé de commentaire.

robert prouse 
Évaluation :
2

Contact for this location was 45 minutes late to opening his store. I tried calling the day before the reservation was for, left multiple messages, but never heard back. The truck was clean on the inside, but the body has lots of damage. I did a walk around to see what pre-existing damage needed "x" stickers. He was insistent that U-Haul doesn't care about that kind of stuff. All-in-all, he was a nice guy, but I wouldn't recommend booking through this location.

Aaron Sinke 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Arth Shah 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Juan Hernandez 
Évaluation :
5

John was super helpful!!

Michael Donnell 
Évaluation :
2

We had a lot of frustration. Trying to get the truck with the online set up took us over an hour with problems. One thing that would have helped is if it would have mentioned to make sure your precise location was one because it isn't automatically set up that way on iphone. It was also difficult to park being in a muddy spot with a dip. We also had technical difficulties when trying to return, the photo wouldn't save and it would glitch. I wish the process of picking up and returning was simpler.

Madison Crone 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Anthony Martin 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jim eberly 
Évaluation :
3

Outside of truck cab filthy. Windows covered in mud n dirt. Assumed because it's parked next to major highway. But after driving 20 min had to stop and clean glass. Sun glare could not see

Robert Cameron 
Évaluation :
3

Le client n'a pas laissé de commentaire.

anthony testa 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian Hammond 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Joel Sharp 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Timothy TymonTymon 
Évaluation :
5

Make sure you get a big enough truck!

john denver 
Évaluation :
2

The drop off was like a Junk Yard. I had one place to back the trailer. wrecked cars everywhere. Called to drop off, She said I am leaving at four. What are your hours tomorrow, 9:00 to 5:00. She was not there when I came. Someone said back it in there. Next time give me a better place to return.

John Yoder 
Évaluation :
5

Great small location

Omar Beiler 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JENNIFER WEILER 
Évaluation :
2

The key box is on the house side first off took me 10 minutes to find from gps spot. And very small definitely if it's over 10ft box truck.

James Baker 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicholas Ramos-Perez 
Évaluation :
5

Very helpful. Answered all of my questions. Expedited the return process.

TYLER TYLER MICHAEL UPTON 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Amable Sanchez Orozco 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Robert Haas 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Richard Fachet 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Joseph Pickard 
Évaluation :
4

Make sure mobile check in confirmed before going

Mitchell Stoltzfus 
Évaluation :
3

I had to drive an extra 15 minutes to return here per U-HAUL Request. They have offered me nothing for doing their services of transporting their vehicles to another location.

Tyler Edelman 
Évaluation :
3

Le client n'a pas laissé de commentaire.

MICHAEL LANDIS 
Évaluation :
4

Explain what happens after the truck is returned. I wasn't told that I needed to photograph the truck as part of the return process.

therese kulawik 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John McDonald 
Évaluation :
2

I wouldn't recommend uhaul anymore. The advertised cost is never what is advertised. It's always more. Also it took almost 3 weeks before the payment came out of my account and that came out in two separate payments! Have you ever moved? Are you aware of the expense? Planning is everything. Extra expenses are not! When I rented I was told that I could return the truck at any Uhaul place of busines. When I took it to some place closer to where I'd moved, that I might limit my mileage? The app told me that it would be additional expenses if I didn't return it to the place of rental...so? More milage that I was charged for. Open! Upfront! Honest advertising! Is what is expected! Not unexpected from initial expectations based on advertising on the side of your freaking trucks!

Bruce Woodloe 
Évaluation :
1

Be open. Or at least have a voice message which states that the location is closed. I Called, but no voice mail. When I dropped the vehicle, swept and blankets folded, and gas at the appropriate level, there was no one in the office and a sign on the door stating they were closed for the week. Perhaps they should have let UHaul know so that UHaul could have recommended a different location.

Karen Graber 
Évaluation :
2

Make sure moving blankets are counted correctly. We paid for 24 and ended up with only 10.

Matthew Baldwin 
Évaluation :
3

Very friendly employee. I did not go inside, so I can't comment on whether or not it was clean.

Doreen Brannan 
Évaluation :
1

Le client n'a pas laissé de commentaire.

collette hughes 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Charles Romberger 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deborah Durham 
Évaluation :
3

This was way further than I wanted to go to pick up equipment. They were late opening.

Tracy Fuchs 
Évaluation :
5

I can't think of anything. So nice and friendly and helpful ??. Went out of his way to help us and care for our needs.

tod maurer 
Évaluation :
4

Le client n'a pas laissé de commentaire.

nicole ferguson 
Évaluation :
3

I was overcharged for my rental. The mileage rate was higher than advertised and I was charged for an extra day when I returned my vehicle within 24 hours.

Jennifer Schuck 
Évaluation :
3

Le client n'a pas laissé de commentaire.

edward kitchen 
Évaluation :
3

The location where we picked up the truck qas great. The owner spent a great deal of time trying to straighten out the disaster from the online reservation. They were not aware we were coming, they never had the size truck we reserved( at that location ) and the agreed upon total was different. The owner at the location patiently figured it out to our satisfaction. Lesson learned-always call direct to the location where your renting from, unless you have an extra hour to waste.

Roberta Hotelling 
Évaluation :
3

i thin you guys need to tell people that you have to refill the gas tank which i wasn't aware of and i had to pay a extra $22 for that when i didn't go over my miles i also wasn't refunded the extra cents per mile

Amanda Lutz 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kathy Feathers 
Évaluation :
2

rented 2 vehicles Glass so dirty we had to clean ourselves. picked up with fuel gauge on empty

Stephen Cohen 
Évaluation :
1

My Pastor when to pick up the key at 3:30 on friday afternoon and was told he couldn't have it that they would leave it in the lockbox to be pickup Saturday morning when he went to get the key in the morning we were told that my reservation was cancelled I called about it and was transferred several time. My pastor finally got ahold of the district manager and he said that he was out of town and would try to get someone else to meet use there. No one showed up the district manager finally got there and he couldn't even get into the lockbox he ended up making a new key for the truck for use. We finally get the truck at 10:30 mean while we lost 2 guys we had to help us load the truck. The District Manager said they would give me a 50 % discount which I never received I feel that they should have discount the full charge with all the trouble we went through VERY upset with the whole thing.

Norma DeHaven 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Craig Keenan 
Évaluation :
5

I will use this place again

Dennis Norton 
Évaluation :
1

Poor response time no one way rentals . Would not recommend to anyone very dissatisfied. Customer service sucks.

William Longacre 
Évaluation :
5

Should have electric winch on them for cars that are not drivable other than that the trailer was absolutely perfect for the job we just had to use a come along

ROBBIN MULLINS 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dawn Kauffman 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert Pride 
Évaluation :
1

Total cluster. Truck wasn't there. Gave me a bigger truck. Gas gauge was under ½ but paperwork said ½. Truck kept jumping from drive to "3rd" gear. What a mess. White knuckled the whole gold hoping it would not break down. I rent uhaul all the time by far the worst place

amy jaros 
Évaluation :
4

They went to bat for me, when the U-Haul company failed in regards to getting a trailer there.

Joseph Dunfee 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Bradley Feild 
Évaluation :
2

because of convenience of location, not quality and ambiance.

James Hoffmeier 
Évaluation :
3

Gentleman was nice, just new to uhual rental. Not familiar with self pick up so I had to pick truck up an hour later than anticipated (maybe this location just doesn't do self pick up though). It wasn't my first choice in pick up location, but actually worked out ok.

Kristen Van Patten 
Évaluation :
4

Check-in app had no reservations listed. I had to visit office and check in manually. Not a problem with this location; problem with SelfCheck app.

Matt Harsch 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph Schmidt 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony Vigna 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Juan Marino 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen Cajigas 
Non les évaluations ont été soumises pour cet établissement.

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