Le client n'a pas laissé de commentaire.ALEXANDER M.
Customer Reviews for Parts Depot of Salida Inc
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Salida, CO 81201
(E of Town)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 4h pm
- Sam : 8h am à 2h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.KEITH K.
Le client n'a pas laissé de commentaire.gary S.
Attendant seemed to be in a hurry, there were problems with our contract but she was having issues with the computer. Almost seemed like we were an annoyance.Johnathan V.
Le client n'a pas laissé de commentaire.Cheryl M.
we had to drive 100 miles to pick up this truck after we were "guaranteed" a truck in Denver. However uhaul did discount their price and added extra miles and an extra day to compensate. Truck had fueling issue in that the fuel could not be added at regular speed w/o the nozzle shutting off. Had to fill at 1 gallon per 3 minute rate to avoid this.Dennis S.
Ask employees where to put trailer, he said over there. I asked do I get any paperwork, he said online return. No other assistance . Got to my residence; try to checkin, couldn't, wasn't at dropoff business. Called uhaul Corp to check in equipment terrible, terrible service picking up and returning. I will never us Uhaul again. You do not care about customers or customer service. I asked to be contacted by uhaul and I have not been.Danny W.
Le client n'a pas laissé de commentaire.joe M.
Le client n'a pas laissé de commentaire.terry P.
The transmission needs some work.Dennie M.
The idiots in this store need to put on masksAmy W.
Le client n'a pas laissé de commentaire.David S.
Excellent customer service. Check engine light did stay on but that is at no fault of Parts Depot.David A.
Le client n'a pas laissé de commentaire.joel G.
This was the worst customer experience I have ever had. I'll never use you again and make it my mission to make sure no one does. A 5 hour round trip just to pick up my uhaul. 4 hours on hold for customer service. You all are garbage and I hope uhaul goes under and you have to drive 5 hours to move after you're fired. Burn in hell uhaulMatthew G.
Le client n'a pas laissé de commentaire.Zachary T.
Le client n'a pas laissé de commentaire.Linda J.
Le client n'a pas laissé de commentaire.Dennie M.
Le client n'a pas laissé de commentaire.Victor C.
Le client n'a pas laissé de commentaire.Sean T.
Was very easy check-in online and the pick-up was 5 to 7 minutes. I dropped the trailer offin the same location at 8 PM and it saved me another day of rental chargesBrian T.
Le client n'a pas laissé de commentaire.Laurence V.
The trailer I rented was not cleaned out from the previous customer. However, I made sure it was clean when I returned it.Laurence V.
I love these people. The service and useful info they share is THE BEST!!! Thank you guys!!! Just keep doing what you do!Duane K.
Le client n'a pas laissé de commentaire.Kristen M.
Le client n'a pas laissé de commentaire.GREGORY F.
These people were great to work with. Handled our check out and check in very smoothly!Thomas R.
Le client n'a pas laissé de commentaire.Jenny B.
All was great. thanks,tom P.
Well had to pick up truck 3 1/2 hours from where I had planned to pick it up. Not told to the last minute.Thomas H.
Had to drive 275 miles round trip to pick up a 6x12' trailer. Denver metro area had none. Town I got it from, Salida, CO had 12 of them on their lot. You would expect U-Haul to move them to where the demand is but guess not. Trailer, trip and facilities were all fine.Frederick M.
Some confusion regarding trailer transport drop off. I was delivering a empty trailer to the drop off location to receive discount on my truck rental. The receiver was unaware of it and said that they don't use this type of trailer. Took a couple phone calls to get it straightened out.Donald R.
Le client n'a pas laissé de commentaire.Justin W.
You (uhaul, not this location) gave me the wrong address for drop off. I should have just left the trailer on the side of the road at the address you told me to leave it at.. instead I took it to the location that I knew to be correct. You're welcome. 5 stars for the uhaul location, 1 star for Uhaul.JOSHUA F.
Not very friendly. Customer service was poor. Felt like we were not welcome. Truck wasnt ready when arrived which is not a big deal.John W.
Le client n'a pas laissé de commentaire.Paul A.
More charges than I was told and that does not set right with me!!GAYLE D.
We loved our UHaul! Drove BetÃ¤tigen 2300 mikes and she rocked it!!melissa S.
Le client n'a pas laissé de commentaire.Daryl M.
Not charge for 24 hour minimum. (I only needed it for a couple hours and asked for a smaller trailer which they didn't have.)Tom M.
Absolutely nothing. The lady was very efficient and very personable.Ron L.
Le client n'a pas laissé de commentaire.Gary F.
I had to drive 2,5 or 3 hours to pick this unit up. That set us back 6 hours on our loading schedule. Then someone had curbed the left rear outside tire causing it to fail. A brake warning light came on on the dash. The service tech who was very good changed the tire and was on the phone with uhaul trying to track down the problem. We had already started loading the truck. Then uhaul decided we couldn't take that truck so I had 5 guys standing around waiting while uhaul looked for a truck after 2 hours and no communication from uhaul we started loading because we had to be out of that house. The mechanic came back and fixed the light or got it to go off. We left on Friday with the original truck got to Montana and the light came back on, I continued to drive because uhaul hasn't impressed me with how they would resolve the problem. I call the 800 number when I was done unloading and they told me to just return it to kalispellLEE B.
Le client n'a pas laissé de commentaire.Katharine W.
Le client n'a pas laissé de commentaire.LuciAnne R.
Le client n'a pas laissé de commentaire.allan J.
Great service and product. Did well at altitude.WILLIAM P.
Le client n'a pas laissé de commentaire.Peter K.
Le client n'a pas laissé de commentaire.Jerry R.
Le client n'a pas laissé de commentaire.David M.
Great service!Hipolito A.
Le client n'a pas laissé de commentaire.Earl E.
Easy to LOCATE!!! Didn't even need my browser.David H.
Forcing me to turn location services on in my browser, to confirm that I am at the correct location, is essentially calling me stupid. Not to mention it puts people who don't know how to turn Location on, in a bad spot when the drop off place is closed.David H.
Le client n'a pas laissé de commentaire.Maureen Z.
Le client n'a pas laissé de commentaire.Mike F.
This was not the original pickup location. I made an online reservation about 2 weeks before I needed the 26' truck. When I arrived at the Buena Vista Colorado location after a 8 hour drive there was no truck. The site person told me they had no truck and Uhaul dropped the ball. After making a call to Salida Co. I made arrangement's to get a smaller truck and a trailer from them the next morning. I then called Uhaul and told them what happen and they said it was The Buena Vista sites fault. Whos fault does not matter to me, But nobody from either location EVER called me to tell me there was no truck. So thank you Salida Location for your help and professional attitude. The other two lacked both.Ty E.
Quick service; i rented a truck and trailed, and I had many questions, all answered quickly and clearly. Service fellow asked questions that helped me make good decisions about the trailer loading procedure.Roger W.
Great job. Fast, easy and professionalKerry W.
Le client n'a pas laissé de commentaire.Scott S.
Le client n'a pas laissé de commentaire.Derek M.
I was told my vehicle did not need to be inspected for the auto transport...that it would work. However, straps were too short, despite the fact that I do NOT have oversized tires. I double checked with the store rep multiple times about this due to reading that my vehicle needed to be inspected. Had to go purchase My own straps for approx 70 $and figure out how to secure vehicle myself. The furniture pads I rented were taken directly off of a truck that had just been returned...Literally just dropped off while I was there to pick up the truck.....they didn't even inspect them from previous renter! When I opened them up, they were wet and smelled like hay and horses, as well as having hair and feces of some sort on some of them. NOBODY went over the truck with me, or gave me ANY instruction whatsoever. They supposedly â€œprice-matchedâ€ a Penske reservation I previously had, to earn my business, but gave me a 10 ft truck for price of a 16 foot truck at Penske. It was a nightmare getting everything in that truck when I was counting on the extra 6 feet. I will not rent from U-Haul again if I have other reasonable options.Linda M.
Great Service and Staff made everything simple and easy. Drop off was simple and the staff was great.James L.
Next time you change pick up location you NEED TO NOTIFY THE CUSTOMER. I lost 300,00 $ yesterday because I was over an hour and half late because you guys changed my reservation with out my knowledge.Casey B.
At the location was good Call center customer service need to learn how to talk to customers with respect and not be rude.Casey B.
Great service. We had some hiccups even, and they were very understanding and helpful.Gail B.
Le client n'a pas laissé de commentaire.Johnny J.
The online Reserve and check in Process is very smooth. Everything went well and Quite smoothly.AMY M.
Le client n'a pas laissé de commentaire.Jeana R.
Le client n'a pas laissé de commentaire.jack T.
The people were very nice, professional and helpful.Jan C.
Le client n'a pas laissé de commentaire.Robert C.
The staff a mother and daughter I believe, were rude as if I was a bother. A customer should never feel like an inconveniences when your bringing buisness. They could show a little more consideration and appreciation. I had to wipe out sticky stuff maybe old spilled soda out of the compartments. I did not recieve a clean truck and in these times with Covid I expected it to have atleast been disinfected. We left it much better than we recieved it.John B.
Le client n'a pas laissé de commentaire.Taylor B.
Nothing ?? Location was clean and using covid protocols. Staff was very pleasant (Mike was my main POC ). Quick process and went above and beyond to make sure my hitch Ball was tightly secured prior to leaving. Excellent experience.Brandi F.
Le client n'a pas laissé de commentaire.Lisa G.
Le client n'a pas laissé de commentaire.James H.
Le client n'a pas laissé de commentaire.ROBERT D.
Very professionalMichael A.
Le client n'a pas laissé de commentaire.Richard A.
In store info vs on line info was completely different regarding equipment availability. Extremely frustratingDeborah D.
Nothing. Everything was performed flawlessly.Bill O.
Clean the trucks make sure they are clean.Andrew B.
Good people. Just made another reservationJames D.
Le client n'a pas laissé de commentaire.Troy M.
They even went out f their way to make customers and staff feel safe during the Pandemic.David C.
Le client n'a pas laissé de commentaire.Richard A.
Le client n'a pas laissé de commentaire.Deborah G.
Le service a été excellent. Equipment was well maintained. Attendent graciously hooked up the tow dolly. On line pre-check in was very convenient. I highly recommend this location! thank youMark V.
I have two charges on hold for this reservation for 4 days nowCasey B.
Le client n'a pas laissé de commentaire.Eduardo C.
Le client n'a pas laissé de commentaire.Netha M.
Service not very friendly, no COVID measures being followed.Eduardo C.
They need to loose their attitude !!dan C.
The truck was a little hard starting, but then ran very well. I was quite relieved at how well it handled going over Monarch Pass.Debra K.
The office was fine - service was good. What I am not happy about is the fact that UHaul Confirmed a 26' truck and gave me a 20' which means I now need to wait another week due to my schedule to rent ANOTHER uhaul to retrieve all my belongings for my move. I also had to drive a total of 3 hours to get the truck and bring it to my location, Gunnison/Crested, where I had confirmed my truck pick up. None of the employees were abiding by social distancing or wearing masks in the office when I went to pick up the vehicle.Courtney W.
Was quick and easy..Eric O.
They did a good job checking me in, the only thing is they didn't talk to me at all about the truck except for telling me when to bring it back and how much gas to return it withMAX B.
Nothing,everything was awesome friendly fast service, enjoy today!!!roy L.
Le client n'a pas laissé de commentaire.Jeremiah K.