Oil was filthy, engine knock was annoying. Office was a shed on a used car lot. No supplies available and the printer not working.
Joe M
Customer Reviews for Payless Auto Sale
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Brothers Miguel and Victor were EXCEPTIONAL. They were fast get gentle with our things. I was blown away. HIGHLY RECOMMEND.
ROBERTO ACharged an extra $40 for a "cleaning fee", but I had swept the truck and returned it cleaned. I asked for clarification on this charge and received no response. I'm guessing this location charges $40 for everyone who returns here; a dishonest practice.
Brian HIt was a shed and the location was closed at 11:30 Thursday afternoon.
Peter MI went to pick up my rental and was greeted by a delightful gentleman. He made the experience quick and easy. I needed the truck for a 25-mile move. I was not told about having to refuel, I assumed that since it was a small job it would not take much gas, but I was wrong. No one was available when I returned the vehicle, or I may have been told to run and get gas at a local station. I also had difficulty using the app to check the vehicle back in upon my return, There was an extra charge of $20, which seemed like a lot for only 25 miles. I would, however, rent from this facility again.
Cathleen CThe employee was friendly but unprofessional. The also had issues with the website and tried to get us to come back 3 hours after we were supposed to get the truck.
Jennifer P