Évaluations des clients Peoples Choice Service

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Peoples Choice Service

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Sarah H. le

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Le client n'a pas laissé de commentaire.

Shantih B. le

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Le client n'a pas laissé de commentaire.

Heidi S. le

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This is the worst U-haul location I have ever been to. No personnel on site, no instructions as to where to drop off the key (had to talk to customer service over the phone for an hour before I was advised what to do). The mailbox to drop off the key is not a designated U-haul mailbox but rather a black box simply marked 6200. There was no available parking on the street either. Would NOT recommend to anyone.

Daniel G. le

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The 15' van we picked up smelled heavily of cigarette smoke; someone had clearly been chain smoking in it and no attempt appears to have been made to deodorize it. It was awful to sit in the cab for the move.

TONDALAYA H. le

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Guy never answered our calls concerning the truck. We had alot of issues

Nikkia M. le

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I paid for dollies and none were in the truck. Couldn’t get a hold of anyone at the location. The main U-Haul number gave us bad info so we weren’t able to get replacements.

Francine W. le

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Le client n'a pas laissé de commentaire.

Randall M. le

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I was scheduled to return the truck much closer to where I was moving my items too. After the confusion at the pick up, when I was speaking with your representative she told me I should bring the truck here, much further away. She TWICE told me to take it to 2600 Chew Ave. I brought it there, and as you can see from the address of this location, it was the wrong address. So I had to drive this 26' truck much more around the cramped streets of this neighborhood. When I arrived at this location, there was a sign on the door that said, "we're on vacation today, be back tomorrow." so I left it on the street and dropped the keys in the key slot. Horrible experience.

Antoinette B. le

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No problems encountered; informative, easy accessibility, polite and informative …… seamless!

Jan B. le

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Charlene was great! Excellent customer service. Everything went smoothly.

Karen G. le

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This is the second time in 1 year that I've rented from this location & both times there was not a representative there at the time appointed

Steven R. le

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Le client n'a pas laissé de commentaire.

THOMAS J. le

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Le client n'a pas laissé de commentaire.

Marquis W. le

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Le client n'a pas laissé de commentaire.

Shantih B. le

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Le client n'a pas laissé de commentaire.

Kevin F. le

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Le client n'a pas laissé de commentaire.

WAYNE R. le

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It was a great experience, and I had a very clean uhaul truck. I'm so happy to have a uhaul location so close to me, were I had to move from one location to the another. I will definitely use from this location again. The staff member at the 6200 block of chew st. Phila. Pa. 19144 "Charlene, was very pleasent and delightful. Thanks again !!

Brady B. le

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Don’t charge for second day of rental if return is 6 minutes over 24 hours

margaret K. le

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Excellent service.

Kate D. le

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The app was terrible. I spent 30 mins trying to get it submit my photos.

Karen G. le

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The office hours aren't what they say they are on the door

troy T. le

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Le client n'a pas laissé de commentaire.

Kendria C. le

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Le client n'a pas laissé de commentaire.

Lorraine J. le

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the truck was dirty but who cares, it rides real nice, pickup location was very convenient!

Dustin N. le

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The location was poorly staffed with only one person working. The employee was multi-tasking between helping me process the U-Haul transaction and helping someone with an unrelated task over the phone. The employee commented multiple times about their multi-tasking abilities when in reality it came across as unprofessional and confusing as to who was being helped. The office felt like the heat was turned off which made for an unpleasant experience. Lastly, the employee had me sign off on the rental agreement prior to inspecting the vehicle or explaining what I was signing. This became an issue at the drop off location when they attempted to charge me a cleaning fee for returning the truck in the manner in which I received it.