Évaluations des clients Petro Gas Station

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Petro Gas Station

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Kenneth F. le

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I had requested blankets with my order they did not have any. Would have rented from another location had i known this. Had to hook up the equipment on my own. Should have been some assistance

Suzuki S. le

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Make sure a regular dolly is available. Was given a furniture dolly and didn't use it at all.

Rhonda O. le

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We had problems before we got to this place. We were suppose to pick the truck up in Crestview, but no one was there nor was a uhaul truck. We had to go 40 miles out of our way to get this truck from Niceville and was only given 20 extra miles. Plus we wasted 3 hours trying to get the truck that I had booked 2 weeks in advance and already paid for. Plus, I was not given the discount that I was promised because of having to go somewhere else to pick up another truck.

Jason F. le

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Customer service was abysmal. The person I had to talk to in order to get my trailer was talking on the phone the entire time and asked me to check in online instead of checking me out in person. I works have purchased a receiver and ball from him, but didn’t want to give him any more business.

Richard V. le

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Location only has one cleark who runs the gas station and uhaul services. The entry to the parking lot has a destroyed fence.

Richard R. le

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Site was at a gas station and the attendant was super nice; however, when it came to attaching my the auto transport she could not leave the store. I could not lift the trailer myself, nor could i guide myself to backing the truck up very easily. I ended up having to ask a random person that was putting gas in their own car to help.

JOEL L. le

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Le client n'a pas laissé de commentaire.

Warren B. le

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Le client n'a pas laissé de commentaire.

cheri M. le

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Le client n'a pas laissé de commentaire.

Davied L. le

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Le client n'a pas laissé de commentaire.

Matthew T. le

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My paperwork, contract, and online info said to drop off the trailer at Commanders Mini Storage. There was a Uhaul sign out front so I pulled into the lot. It was very small, poorly maintained, and had several piles of what appeared to be trash from units that had been cleared out. When I called the number listed, the owner told me to pull across the street to Petro Gas Station. This had not been communicated in any way previously. By that time, I could not manuver the truck and auto transport out of the lot. I had to unhitch the auto transport on my own, and drive the truck across the street where there was no space to park. The "staff" was 1 man working the gas station and was not at all helpful. I doubt I will rent with uhaul again after this experience.

Georg O. le

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Le client n'a pas laissé de commentaire.

TONY M. le

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Le client n'a pas laissé de commentaire.

Savanna S. le

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I reserved a trailer but when I got to the location, my reservation was not in the system. It took an hour to get the trailer, since the store clerk waited on other customers and me at the same time. I was an hour late getting started with my move...I was not happy

KATHY P. le

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Le client n'a pas laissé de commentaire.

Jane H. le

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Le client n'a pas laissé de commentaire.

Barry M. le

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U-haul customer service agent was also the gas station and convenience store clerk. Ladies were nice but not helpful with helping to connect trailer. Trailer was dirty inside. I returned it clean. No one inspected the trailer before I left after dropping it off which left me a bit worried. Turned out fine.

Janet C. le

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I did not get to pick up the truck at the location requested. When I got the truck I could not put gas in the tank, it all went on the ground. It took many hours to get a replacement truck and had to extend the reservation an extra day. I will not use U-haul again.

Christopher T. le

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I was clear in saying how long I needed the trailer. I stated I would drop the trailer off in Tampa on July 16. When I paid, I was shown the delivery date on the contract and the amount to pay. When I returned the trailer I was charged another $240 and asked why. Apparently the contract was only for 3 days and $20 each additional day. This was not explained at all.

Kenneth G. le

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Poor customer service roaches in building and truk they even gave my truk away I am very disappointed about 6/29/2019.....F-

Shealen D. le

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Le client n'a pas laissé de commentaire.

DANIEL C. le

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Didn't help at all. Just go out there and get what you need. Didn't check anything, or help hook up the dolly.

Robert L. le

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Le client n'a pas laissé de commentaire.

tammy B. le

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Cashier was very friendly we had to wait between customers but that was fine. I understand what its like to do alot at once.

stevan F. le

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Le client n'a pas laissé de commentaire.

lance W. le

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They were all very helpful and professional. Great Service!

Frank W. le

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Location was closed upon arrival.

JOSEPH B. le

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The owner of the gas station and his employees were extremely helpful and very professional.

Allen N. le

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Le client n'a pas laissé de commentaire.

Danny D. le

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Le client n'a pas laissé de commentaire.

Allen H. le

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Le client n'a pas laissé de commentaire.