Le client n'a pas laissé de commentaire.BRYSTON M.
Customer Reviews for Phillip Morris Auto Service Center
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Enterprise, AL 36330
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam : 8h am à 12h pm
- Dim : fermé
Heures d'ouverture spéciales
- 5/31/2021: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Jeffrey S.
The people at the location were very nice. The van could've been a cleaned a lot better but besides that all went well.Jacqueline J.
The cab had a sticky floor and dirt when I picked up the truck. The location was closed so I was picking up the truck with the phone/online version. Since Uhaul's entire system was down and there was no emergency number it was almost impossible to get the truck. Thanks to being in a small home town I was able to track down the business owner, but it was a hassle for all involved.JENNIFER M.
The cab was dirty and the back of the truck had sand in it, but the guy was really nice.MALLORY S.
Parking lot nice and big and easy to park the truck, they were closed so I did the online return and dropped the key into the drop box.Steve D.
I had a dolly in my reservation and when I went to pick up was told they didn't have one and to go to this other uhaul and get one. Well when your moving and pulling a trailer that is a very poor solution. The actual place itself was not the cleanest and they didn't wear a mask or try to attain to any social distancing rules. This was not a good experience at all.TARA C.
Le client n'a pas laissé de commentaire.Cathron D.
Le client n'a pas laissé de commentaire.MACK H.
Le client n'a pas laissé de commentaire.Kanari M.
Le client n'a pas laissé de commentaire.DAVID N.
Le client n'a pas laissé de commentaire.THERESA H.
Le client n'a pas laissé de commentaire.Stephen W.
Le client n'a pas laissé de commentaire.Jeffrey W.
Le client n'a pas laissé de commentaire.Jacob G.
Le client n'a pas laissé de commentaire.James R.
The owner was very polite. The whole process was painless. We had a reservation and it took him no time to look up our information. Once he got our info and we were driving away within 10 minutes. If you need a uhaul in the enterprise area I highly recommend.Chasity G.
Good folks to dal with. Will use them again.DANIEL R.
Le client n'a pas laissé de commentaire.William G.
no improvements necessary!DANIEL R.
Le client n'a pas laissé de commentaire.Belinda R.
Le client n'a pas laissé de commentaire.pavel D.
Le client n'a pas laissé de commentaire.Don R.
Le client n'a pas laissé de commentaire.Andrew D.
Le client n'a pas laissé de commentaire.Lynwood S.
I have always used U-haul for my moves and have never been disappointed, but I was this time. I had reserved 5 dozen moving pads ( the amount recommended by your website). When I went to get my truck, there were no pads. The dealer told me to try another dealer in town - again, no pads. He recommended a dealer in a city about 25 miles away. I called your 800 number and after a 15 min. hold got a representative who was going to message dealers nearby and "one should call you back about the pads." Needless to say, no one ever called. Not what I was expecting from you company.John D.
Le client n'a pas laissé de commentaire.DAVID S.
Le client n'a pas laissé de commentaire.Millissa K.
I was supposed to have a utility dolly. I had reserved one because i had to move a refrigerator. When I got there the guy said he didn't have any more. I will have to make a second trip with a different truck to move it since I wasn't able to before.Jennifer H.
Le client n'a pas laissé de commentaire.Steve G.
Le client n'a pas laissé de commentaire.BRANDON J L.
Trailer was old and worn. 2 of the tires were heavily worn with flat spots and pulled horribly. Made an 1100 mile trip very miserableKenneth H.
Continue to have friendly and courtesy employees.Billy P.
Le client n'a pas laissé de commentaire.Aaron H.
Le client n'a pas laissé de commentaire.faithann H.
Le client n'a pas laissé de commentaire.Timothy J.
Nothing. Job well Done!!!.MARK T C.
Le client n'a pas laissé de commentaire.Thomas N.
Le client n'a pas laissé de commentaire.Carolyn T.
Le client n'a pas laissé de commentaire.James P.
Le client n'a pas laissé de commentaire.Catherine B.
Le client n'a pas laissé de commentaire.Larry T.
Le client n'a pas laissé de commentaire.Mike R.
Very friendly,and everything was clean and working perfectlyWayne F.
The oil wasn't checked before I picked up the truck. I asked the person who rented me the truck if I needed to check the oil and he said no I didn't! Now, when I arrived at 0900, there were two men sitting in the office doing nothing when I arrived. This was a large mechanical garage for a business as well as a Uhaul facility. One hundred fifty miles down the road, I decided to check the oil and sure enough it was at least a quart low and very dirty! To make a long story short., I ended up purchasing 3 quarts of oil during this trip and adding at different times. I guess the customer has to do the Uhaul services while they at that business didn't seem to enthusiastic about quality!Raymond C.
Le client n'a pas laissé de commentaire.Charles B.
Le client n'a pas laissé de commentaire.Trevor H.
Le client n'a pas laissé de commentaire.CASIMIR L.
Le client n'a pas laissé de commentaire.Jeffrey K.
Picked up uhaul on Tuesday and told the rep that we needed it through Friday. Later, we realized that he only gave us through Thursday and we were facing late turn in penalty fees. We were also unaware of mileage restrictions. I recognize that i signed the contract without taking notice of the details. That is a lesson for me in the future. We had just come from a funeral and were busy trying to move furniture from the deceased's home. He wasn't very helpful when we called him to try and fix the contract to what we had asked for in his office.Mathew B.
He helped me park it, very kind, nice and very professional.keep up the great service. Highly recommend this site.John C.
I want to buy one of these car trailersMitch D.
Le client n'a pas laissé de commentaire.SCOTT W.
Le client n'a pas laissé de commentaire.Tracy R.
This Uhaul site is primarily a mechanic shop.Malcolm W.
The staff was very friendly and helpful. They sent emails and updates before and after pickup date. The trail was very clean and it did hold more household things than we ever thought it would. We would recommend U-Haul moving to anyone.mark R.
Parking was kind of tight. Not sure what can be done, but drop off was easy.James E.
Didn't check in my trailer when I dropped it off and took a hour of phone calls to resolve. After it was checked in I spent another 30 minutes removing a late fee I shouldn't have been charged with.Adam W.
Le client n'a pas laissé de commentaire.Brandi H.
Le client n'a pas laissé de commentaire.Meagan T.
Le client n'a pas laissé de commentaire.Thomasina H.
Le client n'a pas laissé de commentaire.Roy W.
Le client n'a pas laissé de commentaire.Serene J.
It was closed. Loved the automated drop-off app! Not sure how â€œsafeâ€ the drop-off location is. Secure, gated area was closed. Didn't appear to be security cameras.Michael M.
Excellent service. Friendly & knowledgeable staff. We will definitely use again. Quick check out (we Reserved online). Quick return, no hassles.Rachel H.
We asked for an appliance Dolly and were Told we had one...but when we picked up the truck it was not there. we had to buy one for Over 140 $at Lowes..Perhaps UHAL would like to buy this back from us so others can use it?John S.
Check all lights on tralierKelly M.
Very friendly owner.Hank L.
Le client n'a pas laissé de commentaire.Ka-Jong M.
Le client n'a pas laissé de commentaire.Scott S.
Dropped off truck at 8 pm. Called @ 8:30 am next morning manager not there yet but associate on duty was polite. Called back at 11 am manager still not on site and no email verifying truck drop off or truck condition.DORENE S.
Very easy drop off. Just pulled in gave them the keys. No backing or parking in a congested area. They handled it.Sean J.
Le client n'a pas laissé de commentaire.Jose R.
After turning in the vehicle 3 days early I realized we had forgotten to weigh the empty vehicle. After calling to see if we could work out a way to get the empty weight the employee was unhelpful in assisting me work to achieve this without completely rerenting the vehicle again. After spending well over 1 000 $for a rental and turning in the vehicle 3 days early I would have hoped for a little better customer service.Marc M.
Very nice and took me less then 5 minutes to turn the trailer in. Awesome experience.Jared M.
Le client n'a pas laissé de commentaire.Robert R.
Le client n'a pas laissé de commentaire.Ana H.
I got there and the place was closed and then he finally came to the door and said he was about to leave I just don't think I'll do business with uhaul againLee P.
Even with online check-in there was still an issue with payment. Took several minutes to find where payment had already been made.darryl S.
Le client n'a pas laissé de commentaire.Brad B.
Repave parking area! Many potholes!Richard B.
Le client n'a pas laissé de commentaire.Andrew M.
Le client n'a pas laissé de commentaire.JAMES C.
The location was a little hard to get into and out of. I had to back a 15'truck out into a busy road to get out. Then had to drop my key in the drop box because the location was closed when the hours say they should be open. Then was charged more than what was on contractRyan T.
Le client n'a pas laissé de commentaire.Jeff B.
Le client n'a pas laissé de commentaire.Tammy G.
Mr Morris is a nice, friendly man with good people skills, he also knows what he is doing. I will use him again.eddie C.
Facility environment is 99 % maintenance shop with the same for the atmosphere. Not comparable to typical U-haul locations. I would recommend a guy to the location, but definitely not a female.MONICA J.
Le client n'a pas laissé de commentaire.Seth E.
Le client n'a pas laissé de commentaire.Tracy H.
Le client n'a pas laissé de commentaire.Sean B.
Le client n'a pas laissé de commentaire.parker E.
Le client n'a pas laissé de commentaire.Riley S.
I had to clean the windshield inside and outMark D.
Le client n'a pas laissé de commentaire.Reshunda M.
Le client n'a pas laissé de commentaire.Ginger C.
Phillip is the greatest. Helpful. Informative. Professional.Margret H.
Le client n'a pas laissé de commentaire.Lynwood S.
Le client n'a pas laissé de commentaire.Adam F.
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