Le client n'a pas laissé de commentaire.Michael A.
Customer Reviews for Picketts Auto
(U-Haul Neighborhood Dealer)
Pour nous contacter
Brooksville, FL 34601
Services dans cet établissement :
- Lun.-sam.De 9 h am à 5 h pm
- DimancheDe 10 h am à 3 h pm
Heures d'ouverture spéciales
- 5/29/2023: 9h00 am à 2h45 pm
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
clean.profficient,corteous.my condolences to scott picketts family.have known todd,scott and his mom and dad since they were in diapers.Robert L.
Try and keep the vehicle smoke free.Roberto A.
The only issue is that there was sirt on the driver's and passenger's side floor board. Other than that this was an excellent experience.Junior S.
The truck was disgusting absolutely filthy, I want a refund! I have never in my life picked up a uhual that disgusting I'll never go back to this location.Michael B.
Le client n'a pas laissé de commentaire.Richard F.
Educate the staff more thoroughly on Uhaul's policiesCaitlin M.
We need the red flag in the back for prevention !!Airin S.
Le client n'a pas laissé de commentaire.David P.
Kevin was the best rep for Uhaul! His demeanor and humor made my day.Jennifer A.
Excellent service à la clientèleAlida A.
Le client n'a pas laissé de commentaire.Raymond R.
Le client n'a pas laissé de commentaire.David K.
Great place! No problems!Leslie M.
Le client n'a pas laissé de commentaire.Mary A.
Le client n'a pas laissé de commentaire.Susanne T.
Excellent rates!CHRIS S.
I called U-Haul about the return date. I was scheduled to return the truck on June 26, but I needed it through the 27th. I called U-Haul and talked to someone who said I could return it on the 28th. When I brought it back, I had to pay for an extra day because that location didn't have any record of that which ended up costing me an additional 57.00.Lawrence R.
Le client n'a pas laissé de commentaire.NICK P.
The truck fuel gauge has been purposely manipulated to steel fuel from the customer. This place is defrauding customers.Sachin P.
Le client n'a pas laissé de commentaire.Barbara L.
I feel the cost per day after the mileage fee made it pretty expensive. Hertz offers a cargo van for a flat fee w/ unlimited mileage for half of what I paid. I believe I will use their service if needed from now on.Brett H.
Le client n'a pas laissé de commentaire.Rosemarie G.
Very professional will rent from them again. I will also recommend to friends.JOANNA T.
I never received an email receipt on return of the truck, I phoned and even after being told a new one had been emailed I did not get it, yet I received my 2 previous ones so it's not a wrong email addressKevin B.
Easy rental procedure nice well maintained truck, polite staff easy return and billing system, very happy with serviceKevin B.
Wouldn't answer phone when calling to report our 30 minutes delay. Shop was closed upon arrival even though posted hours said it was opendavid S.
Truck was very clean, and new, awesome serviceMaurice L.
Really nice people. Very professional. Really nice Ace Hardware too!Cathleen M.
I thought you all were wonderful. Will definitely be a customer!JOAN B.
Le client n'a pas laissé de commentaire.Clovis P.
Le client n'a pas laissé de commentaire.Florinda B.
Le client n'a pas laissé de commentaire.donna C.
Turning on the AC there was a smoke and vomit smell. After driving and blowing out the ac the smell went away. I fixed it Also I was charged an extra ten dollars a day for insurance when I was told I didn't have to pay the extra ten dollarsjill J.
I returned the truck same day. I was charged for 2 days but the location was quick to get the difference refunded to me. In the future if they could be sure to process the return correctly, that would be fantastic! I've never had any other troubles with them prior to this one incident.Gildo B.
Le client n'a pas laissé de commentaire.martin M.
Le client n'a pas laissé de commentaire.Gildo B.
My only issue was that when I went to turn in the equipment the same person that I spoke with earlier and was taking care of Uhaul was the same person who told me Uhaul was closed later when I got back.Bradley H.
Everything was goodFRANK B.
Le client n'a pas laissé de commentaire.PERRY P.
The dolly needs work done to it Tie downs didn't stay tied down The turn thing on it does don't turn wellDENNIS O.
Make sure you check the U-Haul with the customer when bring it back ThanksRuby M.
See above comments 😎🏖🇺🇸DEBORAH H.
They were great....Pierre L.
Le client n'a pas laissé de commentaire.Stan T.
Le client n'a pas laissé de commentaire.Val J.
Le client n'a pas laissé de commentaire.awana M.
Nothing! The drop off location was an Ace Hardware store, in Brooksville FL, to where I just moved. The staff was wonderful: helpful, kind, knowledgeable and welcomed me to the neighborhood!JOYCE O.
Le client n'a pas laissé de commentaire.Silas D.
Le client n'a pas laissé de commentaire.SANDRA P.
Le client n'a pas laissé de commentaire.Lisa D.
Le client n'a pas laissé de commentaire.Chris S.
Store had no idea how the rental process worked, as it was my first time with it also, it was quite confusing, but thankfully I got to store just before they closed because idk wh we re the key would have been. The truck floorboard was dirty with sand, which wasn't a big deal for me because I was moving stuff in the back of the truck, but when I parked it after my travels I had ants I had to vacuum out and spray as if there was food in it somewhere. Other than holding for 26 mins for the store to answer me as to whether or not the truck was ready that afternoon before I drove down to pick it up that evening, and then finding 6-8 employees were inside the store when I got there just hanging out, it was ok.Robert T.
Nothing! This was great customer service! The process was very easy!SUE J.
truck was unsafe. almost caught on fire. called multipe times to anyone involved with uhaul to address the problems i had with nothing resolved. i was able to reach Becky from customer service payments on 6/29/21 and she started a customer action and Ryan Hagerup,field manager was to call me within 3 days but did not. (reference # 3253126)linda S.
Employees have no idea how to attach or detach trailers. 1hr for them to hook it up and 30 mins at the drop off before I got out of the truck and unhooked it myself because the kid working said we bent the chain and he needed boltcutters... I just shook it and it came untangled for removal, no bolt cutters needed. Kid manhandled the trailer instead of using a jack, he's a liability trying to lift a 12 ft trailer himself.Tashyana P.
Nothing ,good service,friendly people . I love.Wilson O.
Le client n'a pas laissé de commentaire.JUAN A.
Le client n'a pas laissé de commentaire.Olivier B.
All was great. Staff was right there and got me on my way quick.SHEILA W.
Le client n'a pas laissé de commentaire.Carol R.
Le client n'a pas laissé de commentaire.Derek M.
Y'all did a great job getting me in the truck, I can't think of anything that you could have done better.Carolyn W.
Le client n'a pas laissé de commentaire.JAMES B.
Le client n'a pas laissé de commentaire.Jaqueline B.
Le client n'a pas laissé de commentaire.Bruce W.
Le client n'a pas laissé de commentaire.VANESSA S.
Le client n'a pas laissé de commentaire.Ricardo C.
Le client n'a pas laissé de commentaire.LISA D.
Le client n'a pas laissé de commentaire.Kathy D.
Didn't have my truck when I arrived. They were helpful in finding one at another location.Gregory M.
My drop off location kept on changing and it caused me to have to keep the uhaul and then you guys charged me for every late fee and it was your fault not mine.Luis Q.
There was an obvious leak in the roof of the truck some of my belongings were saturated by the time I reach my destinations, unfortunately during my travel I was stuck in torrential downpourBrenda K.
Le client n'a pas laissé de commentaire.Ronald W.
Both times no where to drop the trailer. On hold for 30 minutes to reach a representative on the phone to confirm. Once dropped I was charged two extra days because it was four hours late. I'd been told one day two hours earlier. Used Uhaul because it was a covered trailer. Will probably use my own and tarp next time. Don't appreciate the extra day for four hours without being informed.RICHARD H.
Le client n'a pas laissé de commentaire.WHITNEY G.
Le client n'a pas laissé de commentaire.James M.
Uhaul guy was greatJAMES W.
Le client n'a pas laissé de commentaire.Doyle L.
Always great customer service at Picketts.Craig B.
Le client n'a pas laissé de commentaire.beth B.
Le client n'a pas laissé de commentaire.Jeanine S.
Le client n'a pas laissé de commentaire.Vincent D.
Le client n'a pas laissé de commentaire.Jack B.
Very much on top of their game. 10 minutes was out the door.Alfred S.
Le client n'a pas laissé de commentaire.MARGRET G.
Le client n'a pas laissé de commentaire.Denise J.
Le client n'a pas laissé de commentaire.Michael V.
The employees were very helpful, and got me checked in and on the road. When I returned the truck they were just as helpful. I must say that this Uhaul truck was by far the best maintained and road worthy uhaul truck I have ever rented. Kudos to Picketts Auto and the Uhaul corporation.Brian J.
Serve tea and crumpets....lolCHARLENNE P.
Le client n'a pas laissé de commentaire.Mike O.
Helpful in schedule and re-scheduling trailer. However, when picked up, lights didn't work and trailer was full of trash. Employees cleaned it outrichard B.
Le client n'a pas laissé de commentaire.Barry B.
Le client n'a pas laissé de commentaire.Sharon M.
Just make sure the trailer is available when you're ready to hook it up for the car.Daniel F.
Le client n'a pas laissé de commentaire.John M.
Le client n'a pas laissé de commentaire.Pamela T.
After hours check in didn't work. Location was awesome.Keith W.
Le client n'a pas laissé de commentaire.Heather S.
Le client n'a pas laissé de commentaire.marvin C.
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