Raymond and Mike were amazing. Friendly and informative. Chris was subpar at best. He didn't get all the information needed for our reservation. He was abrupt and rude. Wasn't at all friendly or respectful to Raymond for his time and had the equivalent of a temper tantrum. Luckily, Raymond was able to get everything fixed for the reservation and we were able to move successfully. Had an issue arise and Mike was helpful and informative. He kept in touch until everything was resolved.
Bobbie C
Picketts Auto
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Brooksville, FL 34601
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 4,0 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisGreat truck great customer service very freindly
CHRISTOPHER LThe customer service was very good and everyone went out of their way to help
KEITH PCustomer service was very friendly and helpful
DALE CI was called 2 days before my pickup date, and advised that the pickup location had been changed. When I arrived, I had to wait for 40 minutes for someone to finally help me. I kept getting told someone would help me soon. Then, when the gentleman finally came to help me, he didn’t even know how to do a pickup and had to keep asking the two other people to help him. The two other guys were the ones that initially told me I had to wait. Then the items I had pre-ordered, weren’t even available at that location, I still had to go to the original location I was supposed to pickup the truck at. Then, in the end, when I dropped off the truck, I was charged for going over the allotted miles. I was charged an additional $10.75. I should not have been charged anymore for all the trouble and I didn’t even go over the mileage. Do better U-haul
Roxane J