Évaluations des clients Pine Tree Self Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Pine Tree Self Storage

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jim f. le

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Le client n'a pas laissé de commentaire.

Charles B. le

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Truck dirty never inspected it until after. Had to repeat my info. Slow

Kim K. le

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Le client n'a pas laissé de commentaire.

Curtis M. le

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Le client n'a pas laissé de commentaire.

Gregory B. le

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Drop off was manned by a elderly person who was not able to assist. She did not appear to be very well versed in procedures but she did find out the answer and accept the dropoff

Margaret W. le

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Keep location the one promised when reservated. Make sure person gets right size truck. Make sure your employees on the phone don’t tell customer 10 different things.

diane r. le

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Nothing at all

RICKY H. le

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No one there when we dropped off the truck. Not a convenient location for us to get to.

pam f. le

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My rental experience went smoothly without issue. I was pleased and will rent here again if necessity arises. Thanks.

Jason M. le

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Le client n'a pas laissé de commentaire.

jim r. le

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Le client n'a pas laissé de commentaire.

Andrew L. le

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Le client n'a pas laissé de commentaire.

Paul R. le

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Le client n'a pas laissé de commentaire.

Devin W. le

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Le client n'a pas laissé de commentaire.

mark d. le

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The lady at Pine Tree was wonderful & pleasant. Nicely maintained U-Haul dealer. Wiull go there again.

Andrew K. le

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Lock box was not registered and cuased delay in picking up truck

Ronald l. le

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Le client n'a pas laissé de commentaire.

louis l. le

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Very happy with the service & professionalism of Darlina. Would definitely use again. No need for improvement. Thanks Darlina.

william h. le

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Nothing. Everything was well managed. The owner was very pleasant.

Pamela W. le

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Le client n'a pas laissé de commentaire.

Todd V. le

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Took 15 minutes after location was open to get helped, as the woman who ran it was next door in her apartment blow drying her hair. She had trouble with her computer connecting to the Uhaul website.

ELAINE m. le

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Le client n'a pas laissé de commentaire.

nathan l. le

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Lady was rude and pushy when trying to drop off trailer. Asked about me not sweeping trailer 3 times when it was already immaculate and I barely had it half full with nothing messy inside. Charged my extra money for not having exactly half a tank of gas when in fact it was approximately 1/8 of a tank less then half when I picked it up from the Chichester one.

mike h. le

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Computer program seems a bit long in the tooth. I rented three times within one week and it still took quite some time to get the paperwork done.

Patricia C. le

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Dollina was very nice. Helped us pick furniture from the consignment area.

john m. le

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Le client n'a pas laissé de commentaire.

MICHAEL D. le

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This was over 45 minutes from where I had ordered the truck and put me over 2 hours behind schedule. Had I known this when I signed the contract in Wakefield, NH I probably would have made other arrangements. While I understand the logistics involved in moving equipment this is something U-Haul needs to figure out. For that reason I would NEVER recommend U-Haul again.

Sean M. le

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Pine tree storage worked well for my uhual needs. The person was very pleasant and helpful. The truck I needed was available as promised when I booked the reservation. Clean the truck like you are supposed to and you will not be charged a cleaning fee, they tell you that. For those that forget about cleaning and want to complain, well you caused your own problem.

kevin g. le

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I have heard many bad things about this woman and the way she runs her uhaul. I am a long time customer of uhaul and have NEVER been charged for having a dirty truck. One of your corporate people JEFF GILCRIS followed up with me on my complaint and was incredibly rude, did not believe my story and my simple logic... i moved nothing but big pieces of furniture, how is it possible that theres trash and debris in the bed of the truck? Last i spoke with JEFF he said they had a witness, the next customer of the truck, who can claim whehter or not the back was dirty, he would not give me back my 25$ cleaning fee on the honor system and basically implied i was lying about the whole thing by needing to verify with "his witness" what the "true story" is. I have my entire phone call with him recorded. If i dont hear back from someone at UHAUL corporate who has the authority to tell these small town MORONS that what they're doing is racketeteering, dishonest and nasty.... i'm going to cause the biggest shit storm you've ever seen a customer cause.

BRAD C. le

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Le client n'a pas laissé de commentaire.