Customer service was excellent at this location. She made it quick and easy to pick up and drop off, even when we were having trouble with the mobile pickup! The only opportunity for improvement was that the rental was quite dirty and smelled like an animal in the cab. There was noticeable animal hair and spills on the floor in front of the passenger seat. Overall, a great experience and would rent from here again!
Lauryn M
Mini Mall Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Morgantown, WV 26508
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisNo one working at location had to call in for box key no pre inspection no post inspection to make sure everything was good and I got a charge of safe move I didn’t sign up for just to move a tv
Brian SNot a reflection on the location at all. The location was clean and customer service could not have been better. The vehicle however, as soon as I opened the door it smelled of BO and everything you could touch was sticky. The rear end was howling, probably needs an entire replacement and was in desperate need of an alignment, it felt like I was all over the road. The catalytic converter needs replaced. Every time I went up a hill you could smell it. I get that it’s hard to maintain these vehicles because people who rent them do not take care of them, it’s not theirs and unfortunately that’s how people are. I was also charged an additional 22.00 because the gas was not exactly where it was when I picked it up but at 1.09 per mile + the rental charge there should be a little leeway there. It’s next to impossible to get it exact unless you over fill it, but I bet at that point I wouldn’t be credited for the overage so it’s a no win situation for the customer.
Brittney DNowhere to park the 26’ truck and nobody there to assist.
Christopher AEverything went smoothly only issue was limited to no parking during pickup, This location was very out of my way due to a truck availability issue that u-haul online booking did not property display. However this location was helpful in accommodating the later pick up time.
Dakota V