Le client n'a pas laissé de commentaire.
Kristine T
Customer Reviews for Pineview Military Surplus
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Very smooth operation, and the trailer worked great. Attendant was very helpful. Would recommend.
RICHARD AI was told by first location second location wouldn't be open Sunday so my brother and I dropped it off with online instructions. Come to find out ii was open.
APRIL NPull your contract from the grayling Michigan location. The guy is rude and doesn't know anything about what he's doing rented a enclosed trailer that had a dolly in it and he wasn't aware could have easily been stolen
JAMES RYes everything went well, good staff and would go back if needed a truck Thank You Grayling Military Store
Dawn WEasy quick pickup and hitch-up
NICHOLAS BI have no issue with the location. I have issue with added fees after i had made my reservation. So the pricing i paid was different that what my reservation stated. I was informed that those fees. Went into effect aug 1 ish. And she didn't have a way to change them.. so that's on U-haul. And i feel that it is a bad way to maintain customers.. i have only used you 2xs. But i will consider using a different service if this happens again.. considering we have 3 boys and 1 is military that we help move often- that is sad..
ERICA KThe gentleman that helped me with very kind and thoughtful and all my questions were answered. Very knowledgeable and helpful
Carole BRien
KENDRA ASatisfied when minor computer glitch in price was corrected. Thank u Uhaul
garry sExcellent customer service ! We were on the road in no time !
Daniel OI was surprised that the gas tank was only a quarter full so I needed to fill up before my journey. Otherwise, the process and pick up place was great
Cory SDude was the best pick-up location I've had in awhile, definitely recommend even just visiting that store
Stephen WNothing, everything was perfect for me and the rental place was excellent.
Douglas SThis trailer needs a refresh. Lots of battle scars from use and the sealant starting to separate between the fenders and the trailer. The decals are also starting to peel. It is certainly road worthy...just showing its age (like many of us!).
Ben CI still haven't recieved my e mail with my final charges, I returned the equip ent early
Thomas WDropped off after hours but key drop was easy process and paperwork finalized first thing the following morning.
Gary OGreat guy. Super nice. Easy transaction!
Joel MTrailer could have been swept out before I rented it. I swept it out before returning the trailer.
DAVID JGreat location and great service! Thank you.
Lawrence MThe girl that weighed out on me was absolutely great I really appreciate her
ORVILLE JIt was after hours, so didn’t go in the store
Matthew MWent out of their way to help me.
Kevin RI was only down 2 gallons of gas and they charged me for 5 And that didn't seem fair but everything else was excellent
Ruth SEasy access and good people to deal with
Gary NEverything was fine.
Ruth WNothing, Perfect! Awesome customer experience.
Jon NThis was my first rental experience with uhaul. The place I rented from in Grayling were incredibly helpful and thorough. They even warned us about the upcoming blizzard/storm to make sure I was aware. I will rent from them again!
Chet WWhen we arrived the previous renters were late returning the equipment. The worker went above and beyond to try and get them to return the equipment immediately, even offering to drive to their home and help them hook the trailer up. We were briefly inconvenienced at NO fault of the store nor uhaul, and we would definitely rent from here again due to the wonderful customer service received!
Craig VThe man at the facility was very helpful! We couldn't find the sleeve for the hitch. He was quick with multiple locations we could go to to remedy our situation. No rush for return to pick up the trailer. Very positive experience
KRISTIE ZMake sure the box inside is clean mine had oil on the floor deck from last person who rented it I cleaned it up and reported it when I dropped it off in Alma Mi
Larry LThis has to be my top 2 experiences renting a Uhaul. Knoxville and here have been the best customer/friendly service.
ROBERT BFriendly service.
Edith OHad a family emergency had the trailer for one extra day an got charged a late fee. 🤢
BRIAN NEasy pick up and drop off.
MATTHEW MFirst thing employee said was "did you take my lock?" Then after pulling up rental agreement stated, "you're returning the truck early--you know you don't get a refund."
Timothy GI dropped off after hours, so have no info about this location other than the signage was clear and the location was convenient. But as for the after hours drop off, I feel like u-haul owes me a paycheck. The app instructions had me doing their employees job.
Micah SStop over charging for miles! I went 81,2 miles and was charged for 100!!!!!!
Kaylynn AThe items we ordered were not available. This was a problem since there was no moving dolly! Also, the truck size was wrong. All clean, but not according to the online order.
Victoria BThis U-Haul site was easy and convenient to do business with.
Paul SWe are repeat renters at this location and love the convenience of the location and helpfulness of the staff. Best UHaul service ever.
Dan SStore was a little creepy. Had a bunch of WWII memorabilia. A lot of Nazi stuff. The store manager took my ID and went into a back room for longer than I felt comfortable with. I hate to imagine what else my ID was being used for
Bob RDrop off was easy.
Timothy AWe had issues with the rental. We had to add oil and truck was experiencing oil pressure problems. It has just over 31 000 miles but appears to have rear end problems too. We are looking for reimbursement for oil and mechanical issues.
jodi gGreat service and hospitality.
David SThis was a disaster all the way around! Not just with this pick-up location. 3 pcs of equipment that I had to pick up at 3 different locations....reserved them all at one location. This 26-foot truck was completely on Empty...no fuel at all. Had to go back inside to ask for the utility dolly that should have been in the truck. Not great customer service at all. This was by far our worst experience with Uhaul and we have been customers for years as we move every few years for work. Will no longer use Uhaul.
Chad WMore help. One person working. She did an excellent job but she could of used some help
Steve JNo way to rate the booking process but I'd give it a 2 out of 5 stars. Online will not allow you to select 6 days. Will show it but then switches at checkout to 3 days. Had to call a special scheduling hotline to change it. Apparently she just noted the file. Pickup said same thing and never fixed. Had to call back in to get it corrected halfway through trip.
Steve H