Let me pick up the truck where I want to. This cost me an extra $50 in fuel costs because of the distance.
Andrew B.
Customer Reviews for Pinnacle Storage Of Jacksonville
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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First time ever driving a Uhaul the truck drive perfect no issues at all. The front desk customer service was wonderful as well!
Micaela B.Nothing it was Perfect service couldn't ask for someone so nice and helpful!
Tammie W.This was the absolute worst experience we've ever had. It took us 45 minutes to get the truck and nobody from uhaul support would help us. We also reserved an appliance dolly and did not receive it, only received a regular dolly. We are overall very disappointed in our experience with uhaul. I want a refund for being charged for something that we did not even receive.
Noah S.I was originally booked for a pick up location in Sneads Ferry. They moved it to Jacksonville, which was completely out of the way for us. This resulted in a ton of miles placed on the truck at $.99 per mile.
Keith C.Staff was friendly and eager to help.
Richard W.Make sure that equipment is actually available at the location where the reservation was placed.
JD J.The folks here were also very polite and helpful We arrived before they opened for business. But instead of making us wait 30 minutes the gentleman went ahead and unhooked us. Thanks very much
Dan M.