Évaluations des clients Pit Stop #28

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Pit Stop #28

Cote générale :

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BILLIE G. le

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Le client n'a pas laissé de commentaire.

clarissa t. le

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The customer service rep Taylor was amazing! She was very helpful even though we had to wait longer on our truck than she wanted to.

cornelia d. le

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Le client n'a pas laissé de commentaire.

Kimberly I. le

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Le client n'a pas laissé de commentaire.

Kelly H. le

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The uhaul company called me at the time I was going to pick up my reserved Uhaul to tell me they didn't have one available. It was confirmed guaranteed 4 days earlier. I was told that for any reason they didn't keep their promise I would get$50 back.I was put on hold with another representative for 50 minutes and she never returned to the phone before I hung up.In the meantime while I was holding we drove to the 2nd location then the 3rd.Finally at Pitstop they had the truck I needed except the previous customer had locked the keys inside the truck.We called another representative. He authorized for me to call a locksmith which cost me another $200 right away.I will be reimbursed in a few weeks. Long 4 hour confusion I finally got to rent the truck.They said I could only have it 2 days instead of the 8 days I had reserved for.Needless to say I used it for the 8 days and got my job completed with no help from The company itself.The truck was great and easy to drive.The company needs to train all representatives correctly at handling procedures.And have extra keys at location to be able to get into trucks.

richard g. le

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Le client n'a pas laissé de commentaire.

Tiffany W. le

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Le client n'a pas laissé de commentaire.

monica l. le

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Le client n'a pas laissé de commentaire.

John K. le

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People here are very professional and efficient.

John K. le

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Le client n'a pas laissé de commentaire.

George U. le

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Le client n'a pas laissé de commentaire.

Andrea S. le

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I ordered a dolly with the uhaul, but it was not provided.

Ashwin P. le

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Equipment was clean but the warning light for a tire service was on

Carol S. le

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Le client n'a pas laissé de commentaire.

Chastity C. le

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Had my debit card when I picked up the truck. When I brought it back I had to pay the whole amount again, but in cash. So I double paid. Never using u haul again.

Sven L. le

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Le client n'a pas laissé de commentaire.

Mary P. le

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The cab could have used a wet cloth wipe down, at least. Overall, though, the truck ran great and women at Pit Stop accommodated the changes that I needed to make to my reservation. Good experience!

Andrew S. le

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The workers at the pit stop did not know how to use the computers, the bed of the truck was dirty and we had to sweep it out ourselves, they overcharged us from the amount we were quoted when we reserved the truck, and the truck was unlocked when we got to it.