Évaluations des clients Pitstop

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Pitstop

Cote générale :

Daniel T. le

Évaluation :

This is the worst experience I have ever had in all the years that I have used U-Haul. The individual at this location acted as though he didn't know that I was coming and also did not seem to really know what he was doing. He could not speak English very well and was extremely hard to understand. When I asked about the pads and dollies, he did not know anything about them and had to contact the area manager to find about them. He still charged me for those items even though I did not get them instead of writing a new contract. I believe that he needs further training. This did cause a problem when I returned the vehicle a day early. I also feel that I should be compensated for having to go out of my way (15 miles) to get the truck when it should have been delivered to my requested pick up point.