Le client n'a pas laissé de commentaire.Siju S.
Customer Reviews for Plaza Auto Sales
(U-Haul Neighborhood Dealer)
Pour nous contacter
Houston, TX 77055
Services dans cet établissement :
- Mon–Fri9:30 am–6:30 pm
- SamediDe 9 h 30 am à 5 pm
- Retour client 24 heures
- habla español
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Improve your customer service.Kyana M.
Le client n'a pas laissé de commentaire.Chastity F.
Excellent customer service and the truck was VERY cleanMelanie C.
Le client n'a pas laissé de commentaire.Warren R.
Not charge so much for the fuel. I went maybe 6 miles and was charged $33 for the gas. A rip-off.KENNETH L.
Le client n'a pas laissé de commentaire.Ziad T.
Le client n'a pas laissé de commentaire.Bryan G.
So convenient, friendly, and quick to process.diane B.
Nothing. The truck worked great and there were no problemsChad D.
it would be very helpful if UHaul provided EZPASS stickers on their rentals. Other businesses I have rented from provided this a as extra service the customer choses to pay for.Debbie N.
Le client n'a pas laissé de commentaire.Shanetia B.
Le client n'a pas laissé de commentaire.Edgar P.
The equipment did not have Air conditionjoe G.
We should be able to drop off a uhaul anywhere with no charge.Jesus L.
You don't have to improve anything the trucks are clean the building is clean and the customer service is great thank you for letting us use your serviceJAQUELINE G.
Le client n'a pas laissé de commentaire.Bruce S.
Wonderful folks at Plaza Auto/U-Haul.MARVIN M.
Excellent service à la clientèleTALESHA C.
The signage is not very good and difficult to find.RAYMOND M.
We had a great experience with renting the truck. However, we only needed the truck for 24 hours, but had to pay a 3 day minimum. We were offered a month of free storage but we didn't need storage.RANA C.
for 3 hrs you all changed my $61 to $101 and now i see your charging my card another 37 But I will call my bank to hold everything until all get back to meSHARONDA G.
Le client n'a pas laissé de commentaire.ERIC R.
Great experience. Very nice people.DAVID JAMES W.
Le client n'a pas laissé de commentaire.EDWARD S.
Le client n'a pas laissé de commentaire.Robert or Kelsey M.
Le client n'a pas laissé de commentaire.GREGORY C.
Truck was OK....your website is well below average - starting with the "contactless pick-up" - which it is not. I spent about 20 minutes getting everything set-up, then, in the rain, it became obvious that there was much more to do when i picked up the truck. The fact that you have to contact the "alternate contact" - is ODD - and, should certainly be noted in the original sign-up process. The website timed out multiple times when i was trying to review the trucks status. i finally just left after 20 min of jerking aroud. Website was completely useless when i tried to extend my rental. And, really odd - rather than calling/texting or emailing me - you called the alternate contact - why?Thomas J.
How do I get a copy of final invoice....its impossible to find on the websiteAnthony K.
Le client n'a pas laissé de commentaire.Hortencia S.
Le client n'a pas laissé de commentaire.John G.
Le client n'a pas laissé de commentaire.JASMINE P.
Very helpful staff.Brian C.
Le client n'a pas laissé de commentaire.Richard B.
First time using u haul and probably last time using u haul I felt cheated and i called customer service about it, charged 300$ for a 12 hour job not nice.Maria F.
Needs more cleanliness inside the cab.Sandra F.
Employees where rude and place was to small to have uhual's there.TRENT T.
Excellent customer serviceEsayas K.
Le client n'a pas laissé de commentaire.Melissa G.
Le client n'a pas laissé de commentaire.KATHERINE K.
The mobile app pick up process could be at least partially completed ahead of time so verification of alternative contacts is already done and you're not sitting at the truck waiting for approval.Jason C.
I was given incorrect information regarding the adjustment of my rental pick/return times.Bria F.
Le client n'a pas laissé de commentaire.Peter L.
Left my phone holder in the truck hooe to be able to get it backguadalupe S.
Nothing. Very impressed with the experience. Worked out great.Troy M.
Le client n'a pas laissé de commentaire.Daniel C.
This truck was NOT ready to be rented out! 1. The office staff arrived 30 minutes past my 9:30am appointment. 2. Their software didn't work properly (or user error?) so 15 minutes was wasted getting a copy of my driver's license. (He finally gave up and used the copy machine.) 3. The truck inside was filthy - I had to sweep before I could use it. I took pics of the trash and food spilled out all over the driver's and passenger areas. Empty bottles overflowed from the door pockets. 4. The truck was labeled as having no exterior damage, but I submitted pictures of major scrapes and scratches all over that I could have been responsible for!!Julie R.
No hassle rental co. Clean truck, friendly staff.Michael Q.
The gentlemen there were super helpful and accommodating. Would definitely recommend and return back! Kuddos!Emilyariel G.
Le client n'a pas laissé de commentaire.MARIA G.
Le client n'a pas laissé de commentaire.isaac B.
I would do the same thing again next time I need a UHAUL. Best experience Ive had. Thank you for the trust.Ernesto G.
Le client n'a pas laissé de commentaire.Cristal S.
Everything went well, this was my second time renting from this location. The 24/7 mobile pickup was something new, but it was easy to do. Definitely going back to them for my next move!Edith G.
Le client n'a pas laissé de commentaire.kyung Y.
Le client n'a pas laissé de commentaire.Leslie G.
Le client n'a pas laissé de commentaire.Jeane J.
Le client n'a pas laissé de commentaire.keren O.
Computer system wasn't working, took 50 minutes from time I walked in front door until the time I drove off with trailer. Small portion of lot allocated for uhaul equipment - picking up and returning equipment is difficult. Customer service really wasn't good either, front desk friendliness was terrible.Timothy G.
Service à la clientèleRengsochung L.
Wonderful and polite folks. Jose is will knock himself out to please the custumer. The owner will give advice and is very nice.MARVIN M.
Le client n'a pas laissé de commentaire.Huey M.
My trailer and hitch came off while driving. When I called this location about this, he took no responsibility, had no sense of concern for me, and said to "just call customer service."jasmine W.
The driver side door needs to be adjusted so it closes easier.Patrick C.
Le client n'a pas laissé de commentaire.farhan H.
Did the mobile check in and never gave the lock code. Had to call customer support multiple times which then took 30 more mins and that cut into our reservationDeborah C.
Le client n'a pas laissé de commentaire.Melissa B.
Very clean truck. Virtually damage free on the shell. The vehicle had 42 000 miles On it but I could have mistaken it for 5000. Owner was congenial.Rivers P.
Le client n'a pas laissé de commentaire.jeremiah A.
Professional and courteous from the moment you walk in to the moment you walk out.Will return for surejossue G.
Rates are high. A $20 quick trip quickly added up to $105- plus I added gas. Please re-evaluate your rates. Other than that, it was quick and very easy!Alicia V.
Le client n'a pas laissé de commentaire.Jason L.
Le client n'a pas laissé de commentaire.Robert D.
This location is wonderful. The people and very friendly and very helpful. You could not ask for anyone nicer. It's a great location.RODNEY P.
Le client n'a pas laissé de commentaire.Trent T.
Le client n'a pas laissé de commentaire.Betty M.
Le client n'a pas laissé de commentaire.Donald M.
Le client n'a pas laissé de commentaire.Erich R.
Le client n'a pas laissé de commentaire.Henry V.
I was charged for something i never receivedJessica M.
Cost should be lessTaha S.
Le client n'a pas laissé de commentaire.Debora D.
It was nice to deal with such friendly people.Jose made sure my trailer was properly hooked up.MARVIN M.
Le client n'a pas laissé de commentaire.Frank M.
If y'all opened a little earlier and if you accepted debit card for the full coverage insurance.Jenna J.
Poor service and attitude.Melissa M.
Le client n'a pas laissé de commentaire.Leticia V.
Le client n'a pas laissé de commentaire.victor U.
Le client n'a pas laissé de commentaire.Robert B.
I need to know how many miles to a gallon a 15' truck gets. I drive a total of 77 miles and placed the 6 gallons back into the truck . Now unless the truck gets only 10 miles to the gallon then I'm confused why this dealer put 2 gallons of gas charging me an additional $11 this is a scam !!!! I untilzed u-haul 3 times this week and I'm very dissipointed with what just happened!!! I gave a receipt of the gas I put back into the vehicle and I have a picture of the before and after.Ricci C.
I appreciated the nearness to my home. The location had one UHaul truck and is a used car dealer.Clark M.
Le client n'a pas laissé de commentaire.Richard N.
Le client n'a pas laissé de commentaire.Callie H.
Le client n'a pas laissé de commentaire.cory M.
Take away their U-Haul privilegescory M.
Great location and fast service.Sarah W.
Le client n'a pas laissé de commentaire.Oshean L.
Very nice peoplefrederick F.
Le client n'a pas laissé de commentaire.YESSENIA V.