Customer Reviews for Power Equipment and Supply
(Concessionnaire U-Haul dans le voisinage)

449 évaluations

209 S Perris Bl   Perris, CA 92570
(N Of Hwy 74)

(951) 943-9187

Heures d'ouverture de l'établissement

  • Lun : fermé
  • Mar - ven : 9h am à 3h pm
  • Sam : 9h am à 1h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(951) 943-9187

209 S Perris Bl
Perris, CA 92570
(N Of Hwy 74)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun : fermé
  • Mar - ven : 9h am à 3h pm
  • Sam : 9h am à 1h pm
  • Dim : fermé
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Ray B. 
Évaluation :
1

The AC of the truck did not work as we drove through 100+ weather. The drop off site was locked up and the trucks were to be parked in a residential street risking damages. The drop box was older and looked like an unsecure place to leave keys and contract with personal information.

Jessica-Nicole G. 
Évaluation :
5

This location is exceptional. The staff is knowledgeable and efficient while making the customer feel valuable. Return was easy. Wonderful service. They are a shining star for your organization.,

celeste W. 
Évaluation :
1

Jess was grouchy and the entire experience was unorganized and took far to long to complete. Place of business filthy dirty. Returning the trailer was stressful and again unorganized as we had to leave on the street with very little options for parking. Would not recommend this place of business ever.

Scott S. 
Évaluation :
5

Good customer service

Raul H. 
Évaluation :
4

bon

Marc P. 
Évaluation :
5

Nothing every thing was great.

Maria L. 
Évaluation :
2

I wasnt even told where the van was just assumed it was the only one outside. The worst of all was the van was not charged and died on me after I loaded up to relocate my things. I had to wait in the 80 degree temperature, from 10 am til 3pm for someone to come and charge the battery from the city of Vernon (70 ) miles away form my location. Very horrible experience.

Denita N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carlos A. 
Évaluation :
2

Keep your vehicle clean!

Betty W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

WILLIAM A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Keyyy K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Marc P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dena H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael W. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

BOHLEN D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Mary W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dominique W. 
Évaluation :
4

Place just a little old & messy, but very friendly & quick service..

charles B. 
Évaluation :
1

My husband and I have been using U-Haul our entire adult lives, and this has been the worst experience we've had yet. I have noticed in the past few years that using U-Haul third-party businesses has been the worst experience without a doubt with U-Haul corporation. It boils down to everything from customer service to equipment and even to fraudulent charges, and etc. I do believe that the U-Haul corporation and or company itself when represented by itself or is a better overall experience. Unfortunately due to the consecutive bad experiences that I have had the past few years with U-Haul I will no longer be using them again. And I would like to again repeat my previous statement, we are life-long customers and I'm not sure exactly where we lost our U-Haul consistency as far as service or service goes and everything else involved and running with u haul business but something is missing. I would really appreciate if I could speak to someone about the last few experiences with U-Haul, and how the experience was not only unacceptable but costly and in an unethical way. I'm disappointed and I can only hope that someone representing the company and or corporation will care enough to make it right and to keep life long loyal customers. Sincerely Mr. And Mrs. Walker

WILLIAM W. 
Évaluation :
4

Stay open longer

Stivies B. 
Évaluation :
5

Small place in odd location, but Very pleasant individual that greeted & helped me. Wonderful hospitality & customer service!

JANE H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

YVETTE A. 
Évaluation :
4

Hard to get to... Not customer friendly... It's a dump

Marty J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Abel V. 
Évaluation :
5

We had an excellent experience. No improvement necessary.

JUSTIN R. 
Évaluation :
3

This location is basically a power equipment supply house with a limited U-Haul rentals, but they had what we needed, the staff is very friendly and helpful and assured that the trailer we rented was hooked up correctly and assured safely. It's a small location, but it serves the purpose.

Stanley G. 
Évaluation :
3

It was so difficult for check out, redo it 3 times! The guy didn't know the program very well! It put me behind schedule an hour, I was stressing! Omgosh!!

Rebecca G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bob P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLIE A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Miguel M. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

ARTEMIZA F. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

ARTEMIZA F. 
Évaluation :
5

Nothing bill is A great employee Thanks bill 👍👍🤝

Luis J. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Hector G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SCOTT M. 
Évaluation :
5

Bill is great, professional and friendly. Excellent service à la clientèle.

MARY E. 
Évaluation :
1

It was 10:30 a.m. and the location was closed, there's were nobody to attend so I had to park the truck on the street and drop the keys in the key box.

GUSTAVO S. 
Évaluation :
1

Just an all around bad experience

Jeremy J. 
Évaluation :
1

Very small mechanic shop, no one to help answer phones. He would be in the middle of helping me, and stop and take calls, assisting them answering questions while we stand there. Although I did everything online like it says to do, he still went through the entire process anyway. Trailer was filthy, mud everywhere (he did apologize) I didn't agree with being charged for 2 days, when I actually used in one day. Charged 2 days because of their hours. Saturday they open at 0900 and close at noon, so you have no choice but to drop it off the best day.

Bruce L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Perry B. 
Évaluation :
2

The facility had not opened even though it was time to be open. I had to call and ask them to open the gates as we were parked outside. Even though we had a reservation and had entered all info online the day before, the man at the counter of a poorly maintained facility was slow, repetitive, and took 30 minutes to find our reservation and check us in. He reentered every piece of information that had already been done online the day before and then pushed us to the brink of frustration trying to add on services.

Catherine A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

STEPHEN W. 
Évaluation :
5

Everything went well , thank you.

CECILIA D. 
Évaluation :
1

I hated the diy system, took longer than a real person and it upset me.

Charles R. 
Évaluation :
2

it took 1 hour to pick up the trailer with only one customer in front of me. plus I told him I didn't need the safe toe insurance and I was charged anyways.

CHRISTOPHER A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JIMMY C. 
Évaluation :
3

The interior of the vehicle we rented was pretty filthy and smell really bad. Also both seats were cover in dog hair. Very disappointing 

Juan G. 
Évaluation :
5

Proprietor very accommodating.

Tyrone S. 
Évaluation :
2

The customer representative was rude act like he didn't want to be there.

KALVIN T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert C. 
Évaluation :
5

Fix your app, kicked me out of my order so i had to redo it numerous times. Make it so you don't need to check out with your app but that you can check out with a physical person at the counter and dont use the verification method that forces customers to recieve a link to take a photo of their ID.

ARIEL R. 
Évaluation :
3

If it was the only place where you can get aI-haul then I would recommend it. The cargo van was filthy on the outside

Darlene R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AGUSTIN O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

sylvia E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

alan B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Monica C. 
Évaluation :
5

Staff was great and very helpful.

Loren B. 
Évaluation :
5

Russell who assisted me, was very professional and answered all my questions. I will definitely be back do use his services in the future!

Richard F. 
Évaluation :
5

any problems easy to rent.

Raul P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard O. 
Évaluation :
5

You guys should add onto the insurance lock outs it's messed up we had to pay 65 for a lock out at the drop off location

Anthony P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Annel C. 
Évaluation :
3

It took quite a long time, and a lot of walking back and forth to get everything set to go. I wish things at this location were a bit more organized.

Susan S. 
Évaluation :
1

It took me about 3 hours to get the key to the truck. I couldn't believe it. I called U-Haul personnel and got hung up on 2 times. The app did not work for me for 3 hours. Currently the kind people at the San Bernardino facility is trying to get me a discount which I truly deserve. I personally will more than likely never again use this company. I was very disappointed to say the least

Norman R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ray B. 
Évaluation :
5

The customer service was really nice. I appreciate that he made sure we had a

MARGIE P. 
Évaluation :
1

Sorry! I'm a customer for our 50 years. Your over systems at this location are ridiculous!! Needing 3 phone numbers, have to call my daughter to verify me. I'm 70 years and retired CEO. Gave my CC Ca ID . Ya gotta call me to hear this dealers procedures! VERY POOR. Dan Bernstein papadan.bernstein@gmail.com

DAN B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William S. 
Évaluation :
1

I has a very poor customer service experience with one of the men at the counter.

Nicholas A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Danny E. 
Évaluation :
4

Not open Monday?

HANS V. 
Évaluation :
4

Check in was a bit slow, but overall, no complaints. Very friendly man.

DAVID H. 
Évaluation :
1

The trailer smelled like pot when I opened it up. Their is poor lighting in this area and me and my girlfriend did not feel safe. Very scetchy people in the area. There was even a group of 3 guys that were punching each other on their way to the key box on the side street and if was pitch black. My request was to drop off in a Menifee not in Perris so I had to drive even farther which cost me more in fuel cost and I could not get a hold of a live person when I called U-Haul

Sean P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

herbert Y. 
Évaluation :
2

It was ok I guess it was just on a dirt lot with lots of dirt on outside of the van and way too overpriced for a short time

JANIS L. 
Évaluation :
4

Longtime Uhaul customer. New contactless system is difficult when do not have a Uhaul account. The business owner was very helpful navigating the system and got me going.

Raul O. 
Évaluation :
5

Great service and helpfull

David F. 
Évaluation :
3

The gentleman who help me was very nice and knowledgeable. The yard guy was a bit off and unfriendly

Raymond G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marcos A. 
Évaluation :
3

The Owner was great, the place is not all that from the street but it is well maintained.

Jose L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CHERYL L. 
Évaluation :
5

Do not use the checkout or check in with your smartphone! It was the worst experience of my life!

Richard D. 
Évaluation :
3

Facility wasn't very help when I was told I had to check out truck thru 24/7 mobile check out just hand me paper with direction and that it your in your own

Arturo S. 
Évaluation :
2

The gentleman was proper however it took an hour and a half for me rent a trailer for 3 hours I needed phone numbers to other people on my phone it seems like a huge huge inconvenience you already had my driver's license you already have my credit card but now having been out personal information about other people on my phone

Timothy P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

john W. 
Évaluation :
3

Speed up the rental process at pick up location.

steve M. 
Évaluation :
2

My husband picked up the trailer. I asked ahead of time if it was ok and if I need to change the reservation. I was told it was ok for him to pick it up. The person gave him a very hard time along with attitude. He was calling and talking to someone walking away instead of explaining if there was an issue. I was flying back in town when my husband called me. I called the Moreno valley location whom I had spoken to and they called the Perris location. He then formed my husband the reservation needed to changed to his name. That was ok but the charges was still placed on my card. I also ordered the smaller trailer but the location did not have it. I was told I would be up grated for the same price, I was charged the higher price. I was also charge for the insurance in which I had declined if before. I do not have a issue with my card being charged but if it was a issue for my husband to pick it up in my name but not a issue with charging my card.

Ricky K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aaron R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alvaro T. 
Évaluation :
5

GOD BLESS YOU

JULIAN R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ESTEBAN G. 
Évaluation :
5

Thank you for your great service!

Jose A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RYAN C. 
Évaluation :
2

Upon arrival there was someone ahead. The employee made no communication or greeted anyone that walked in. I waited more than 30 minutes to be next without a single word from the employee. I would not recommend or use this place again.

Blanca G. 
Évaluation :
5

Staff at this site was knowledgeable and friendly. Very helpful.

Joseph S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MITCHEL R. 
Évaluation :
4

No comments.

Humberto A. 
Évaluation :
4

The appearance of the place is poor.

Erika S. 
Évaluation :
1

The location is a broken down junkyard. It was a dirt lot with junk all over, I wasn't sure I was at the right place but I did see the Uhaul sign, otherwise I would have left. I've rented vans before and this was the dirtiest. The inside of the van was somewhat clean but the outside was filthy. I have pictures if you'd like to see them. If this is the only place to rent a Uhaul, I'll pass on the rental.

Leticia G. 
Non les évaluations ont été soumises pour cet établissement.

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