Évaluations des clients Premier Mini Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Premier Mini Storage

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Mark H.
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Le client n'a pas laissé de commentaire.

nadine M.
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Le client n'a pas laissé de commentaire.

JOSEPH H.
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Le client n'a pas laissé de commentaire.

JOSEPH C.
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Le client n'a pas laissé de commentaire.

DANIEL D.
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Le client n'a pas laissé de commentaire.

Randy C.
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Le client n'a pas laissé de commentaire.

john T.
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Le client n'a pas laissé de commentaire.

Jane F.
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Very clean and friendly!

shelia C.
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Always have received excellent service there.

JoAnna A.
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Le client n'a pas laissé de commentaire.

ROBERT TIMOTHY W.
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Le client n'a pas laissé de commentaire.

Austin C.
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Great location, Jordan was excellent to work with.

Nathan L.
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Friendly and helpful, but The cab had dried spilled drink splatters on the seat and a used toothpick when I picked it up.

Stacy B.
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Fabulous customer service! Uhaul very clean!! Totally would use again and recommend.

William B.
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Le client n'a pas laissé de commentaire.

EMILIE R.
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Great customer service at the location.The trailer did have a leak in the roof on the right side. Thanks so much for the help.

Larry H.
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Le client n'a pas laissé de commentaire.

Laura S.
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Continued to get emails saying I had rented a Uhaul when I did NOT. Called the number and after being on hold for 30 min was told it was a computer error only to get ANOTHER email with a confirmation number. Replied to both emails that it was a mistake and now you're sending me a survey.. ridiculously poor business. You need to hire more intelligent people who can actually respond and do something when a mistake like this happens not just say “computer error” and do nothing else while the problem continues'

jana B.
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Le client n'a pas laissé de commentaire.

SCOTT W.
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Same as previously stated above

Edmund E.
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The only challenge we had was a faulty gas cap which kept making the engine light go on. Once I finally was able to talk to a real person, the issue was resolved and we were on our way.

Sherrie C.
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Le client n'a pas laissé de commentaire.

Rodney W.
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Son turned in unit. All was fine

Mark F.
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Le client n'a pas laissé de commentaire.

Genie M.
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No one checked mileage or any of the fluids or the condition of the truck.

Kathie P.
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Staff are professional, friendly and extremely friendly.

Charles H.
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The whole process was a joy.

David B.
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This location is great. Very nice people. Large lot for drop-off. Clean and large space for purchases of any equipment you might want or need. I always try to use this location when renting from U-Haul.

donald J.
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Le client n'a pas laissé de commentaire.

Lisa B.
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Le client n'a pas laissé de commentaire.

Juan Felipe A.
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Costumer service was great. I got charged a cleaning fee of $10 and I don't know if this is routine charges or it was because the truck was dirty. The truck was dirty to begin with so I hope that is not why I got charged that fee.

Jana B.
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Le client n'a pas laissé de commentaire.

David B.
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This store, and the people working in it, were fantastic. Very helpful and did everything they could to assist us.

Gayle E.
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I have no complaints.

Jeremy L.
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Le client n'a pas laissé de commentaire.

Andrew E.
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Le client n'a pas laissé de commentaire.

Melissa C.
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The experience was very simple and efficient. I don't have any additional feedback! Thank you!

brent B.
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Le client n'a pas laissé de commentaire.

kim H.
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The equipment was mostly clean except the sticky stuff in the cup holder and the fact that it didn't shift very good

Rodney G.
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The only downfall was I had to rent a truck from a different location. But every body was nice

Jeff T.
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I walked into the office and the associate's wife/employee treated me like a leper. Computer's were down. It happens but the disgust she expressed for me walking into their office was BS. Besides that the van was great. People are people ?????. Trust me I don't complain but I paid $289.00 to be treated like that. Sorry not sorry!

Richard O.
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Le client n'a pas laissé de commentaire.

Allen W.
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Helpful, pleasant, and accommodating.

Monica M.
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Let customers choose their mileage for moving, not just give you a certain number, then your forced to pay additional fees.

Jeremie C.
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Not so much me but, the trailers without jacks and no other way to lift are very difficult for some of your branch owners to pick up and hitch. This was a top notch facility.

SIDNEY M.
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Le client n'a pas laissé de commentaire.

Dave C.
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Le client n'a pas laissé de commentaire.

Tom S.
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The contactless system UHaul has is excellent. Great Work!

David A.
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Le client n'a pas laissé de commentaire.

Mark F.
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Folks at premier are doing a great job mitigating the covid threat without allowing it to impact service. They are stars! Please let them know!!

Frederick A.
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Le client n'a pas laissé de commentaire.

nicholas D.
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Le client n'a pas laissé de commentaire.

Dane A.
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Le client n'a pas laissé de commentaire.

edmund P.
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Le client n'a pas laissé de commentaire.

Bobbie Q.
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Le client n'a pas laissé de commentaire.

shelia C.
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Le client n'a pas laissé de commentaire.

Gary G.
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Le client n'a pas laissé de commentaire.

Tim P.
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Le client n'a pas laissé de commentaire.

Susan H.
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Wonderful people to work with! We were 6 hours late turning in our 4x8 trailer due to weather and other circumstances beyond our control. I got a text message from them with a phone no. to call if I had a problem. Called and they were very understanding! Will continue to do business with them indefinitely!

Rachel L.
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The location truthfully was not the problem. I'm not even sure where to start. My adult daughter had reserved a 10 ft truck for 2pm under another reservation #. Upon the FIRST arrival, the reserved truck was not there. The location was not open so there was no one to talk to so she called the customer service rep number and was helped originally by a “local” manager. We requested a larger truck that was onsite for the same price as the 10 footer and was told that wasn't possible. She changed the reservation to a cargo van that was available at another local location. A cargo van was significantly smaller than the reserved truck but at this point....hours into this nightmare... she needed to take what she could get. Upon arrival to the SECOND location, the check in would not verify her and so she called the customer service line again. This time she was “helped” by a woman who hung up on her and SEVERAL of her friends who were trying to help communicate with this woman who seemed to have a language barrier. She hung up on them several times. After being hung up on by your rep, they returned to the apartment without the second reserved vehicle. At that point I called and reserved the cargo van (although the rep told me there was no van available initially..and I had to give her the location and explain that we had just been there and knew it was there. Then she found it and reserved it under this res#.) I went to the site and by some MIRACLE was able to retrieve the van and continue on to help her move in the POURING RAIN. We lost most of our helpers In the meantime because they had lives and things to do. The van was much smaller so we had to make multiple trips back and forth to get her larger furniture in the van. If we had the originally reserved truck that would not have been necessary and our mileage would have been less than half of what we ended up being charged. We should have been moving at 2:30 pm at the latest and done by 3:30pm. Instead we were moving at 5:00pm and not done until 7pm in the pouring rain, damaging furniture and mattresses. In the process. I am extremely upset at the service provided and the system you have in place.

Jonathan K.
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Le client n'a pas laissé de commentaire.

Alexander L.
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Le client n'a pas laissé de commentaire.

Joan H.
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No improvement needed. I was very satisfied with my service. I will go back to this company when I need to rent a trailer.

Valerie B.
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Le client n'a pas laissé de commentaire.

SEAN S.
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Le client n'a pas laissé de commentaire.

William C.
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Le client n'a pas laissé de commentaire.

Sandy H.
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Le client n'a pas laissé de commentaire.

Steve B.
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Le client n'a pas laissé de commentaire.

Wyatt S.
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Le client n'a pas laissé de commentaire.

Holly B.
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Le client n'a pas laissé de commentaire.

vince M.
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I only dropped off at this location, so I didn't really have much experience with them. They were very friendly and helpful even though I was returning the truck as they were closing and leaving for the evening. I know that their local reputation is excellent.

james P.
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Le client n'a pas laissé de commentaire.

Jennifer D.
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I was charged $100 deposit and then another $35.89 on top of hte $100 deposit that was kept. The sign inside the store said $79.00 unlimited mileage and 24 hours. I kept the vehicle 11 hours and was charged way more that than and I brought it back clean and the same amount of fuel in it. I will use Budget or a Local moving company in the future. And will NOT recommend your company to anyone.

Brian B.
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Le client n'a pas laissé de commentaire.

Twilla L.
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They accommodated us when our first truck was not big enough and found us a second truck that would work within 50 miles the app doesn't work great for problems and only other down is wait time when u call

Brian B.
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Le client n'a pas laissé de commentaire.

Scott S.
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The only drawback to our experience was that the ride was awful. It literally felt like we were lurching and jerking, forward and backwards, up and down, as we went down the road. The suspension system was terrible and made for a very unpleasant ride.

Lisa L.
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Le client n'a pas laissé de commentaire.

Victor N.
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Both young men working at the time of my trailer pickup were extremely professional and helpful. Could not have asked for a better experience.

Hannah B.
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Very friendly, explained the return procedure well

Daniel O.
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There was a mix up at check in resulting in an additional charge, however the problem was quickly and easily fix.

Randall H.
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Le client n'a pas laissé de commentaire.

Charles J.
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Le client n'a pas laissé de commentaire.

Gavin T.
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Le client n'a pas laissé de commentaire.

Pamela L.
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It was awesome all around!

Lorie T.
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Le client n'a pas laissé de commentaire.

Beth M.
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I forgot to fill up the tank and they allowed me to leave, fill it up, and return. Greatly appreciated.

Jonathan D.
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Le client n'a pas laissé de commentaire.

Derrick B.
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This is a very slight detail. So slight I almost do not want to mention it. When we picked up the truck it was the last truck on the lot. It was located out by the road which was a long distance. It would have been nicer had it been closer to the door. Again this is a very slight point and one that is hardly worth mention.

Benjamin E.
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Le client n'a pas laissé de commentaire.

Marvin N.
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Le client n'a pas laissé de commentaire.

Dave C.
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Great service

daniel E.
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Le client n'a pas laissé de commentaire.

David M.
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Le client n'a pas laissé de commentaire.

susan M.
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Great customer service. The best uhaul/storage place around. There isn't a thing to change...Premier Mini storage and uhaul staff are the best. They have all the supplies, plenty of vehicles in lot, are quick and efficient, and knowledgeable about all the options and services.

Brian B.
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Le client n'a pas laissé de commentaire.

Citlali V.
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Le client n'a pas laissé de commentaire.

kim H.
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Le client n'a pas laissé de commentaire.

John S.
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Just great people to work with and very helpful with all questions.

John S.
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went way beyond helpful. Very nice people to deal with.

kelly d. | Réservation |
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After reviewing the storage options available, we changed our choice. Staff was very accommodating! Additionally, having flatbeds available made the move in so much quicker. Thank you !

James K. | Expérience générale |
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The facility served us well while we were there, but I do wish they had a key pad or better hours so I could get to my things when I need to.

JEREMY W. | Expérience générale |
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Very satisfied with my experience.

JEREMY W. | Expérience générale |
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Helpful, polite personnel and affordable.

DAWN O. | Expérience générale |
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I will recommend your storage facility to EVERYONE I know!!! You are the best one in Murray!!! thanks a lot for keeping our things from harm. Take Care, Dawn and Duayne Olsen

Tony L. | Expérience générale |
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Need to refurbish the Restrooms.

MARY LESLEY H. | Expérience générale |
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Excellent establishment. Will rent there again if need be.

MELISSA S. | Expérience générale |
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Kathy L. | Expérience générale |
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Love everything about this facilities. You guys are great. One thing though, it would be nice if you had special hours to open the facility on the day of move in at the university.

Tina D. | Expérience générale |
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Great location, friendly staff and CLEAN!

Carla I. | Expérience générale |
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We have used this facility for the past 3 years and have been very pleased. Never any problems and very helpful employees.

Angela G. | Expérience générale |
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Super convenient location with online payment access.

Debbie C. | Expérience générale |
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I have used Premier Mini Storage for several summers to store my college daughter's belongings for the summer. They are great! Their facility is clean and the staff is very helpful and friendly.

Non reviews have been submitted for this location.

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