Le client n'a pas laissé de commentaire.
Gunnar K.
Customer Reviews for Print Downtown
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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No approval needed. Every was excellent. People are very nice and helpful.
Melissa S.The guy who helped us with the rental was friendly, professional and very helpful. He gave us full instructions about returning the equipment after hours. Unfortunately, it was such a busy weekend that we couldn't remember exactly what he had told us. We called the U-haul help line and she helped us out. My only suggestion would be to include written instructions for after hours returns.
Deborah J.The location was easy and the service was prompt and courtesy.
linda H.The gentleman was very nice and helpful. We were in and out in no time, both picking up and dropping off.
robert G.Great person
Jose M.All good worked with me to solve a precious issue with rental...everything worked
Brent G.Very nice man helping us. Guy was working his tail off.
Justin H.Everything was great
Renato S.Best uhaul location in az!
JAMES R.The service we got was quick and simple. The person helping was very friendly and explained the drop off expectations and parking our car there in a very helpful way.
Gretchen C.Liked that it was a quick check in and check out. Truck was clean and well maintained I would recommend this place to all.
Douglas L.Always great service at this location.
john J.I was very happy with Ernie and his customer service. He is very personable, and I would absolutely do business with him and his location again. Thank you Ernie.
Russell S.Nothing. Don't change anything. Ernie was great.
NICK K.Very friendly and helpful
Wendy C.Great service
John J.Ernie is the beat
THOMAS W.I think this location is excellent
John J.Fantastic customer service at this location!
Mary M.Everything was good and went smoothly
Jessyca M.I am not sure that there would be room for any improvement. Ernie caused my experience to feel like I was and am part of the family/ team. I will recommend any and everyone that is in need of uhaul services in the phoenix and surrounding areas to definitely call and see what he has available FIRST!!! Again, Ernie, given my circumstances Thank You for caring for my needs.
Renee O.You could sell trailers that have outlived their U-Haul life! I love the tailgates and the simple toughness of the open top trailers.
Rick C.I use this location a lot and the device is great
John J.So many Concerns about this location I've never had my picture taken for a rental contract, I should have declined this request and went with another vendor. I've never had an consumer grade tracking device "Air Tag" being used, this made me feel unsafe renting this van. I didn't take a picture of gas gauge at pickup, so I can't prove that they falsified the gas level going out. But it appeared that the correct gas amount was not entered at pickup by almost an half a tank.
Jon H.The guy at the desk was super friendly and helpful. My only issue is the truck was in the orange for gas.
Carrie D.Ernie was so helpful and professional taking care of our needs. The rental process was super smooth and Ernie made our son moving day smooth also. Thank u so much, I'll make sure I recommend you to my friends.
Jenny H.Great customer service I have ever received.. paperwork was done fast and easy for me to understand.
Daniel T.Very friendly staff. Keep it up!
Matthew L.Excellent service
John J.Great people
Kevin V.The staff and product plus the location for us anyway are all above expectations. This store is is the one to beat.
Kelvin H.The manager Ernie is currently trying to help me figure out my car situation. It is very kind of him trying to fix the other businesses mistakes.
Pedro R.Great people
Kevin V.I was charged for safe move coverage where i declined it
Artan M.Excellent service
John J.Everybody was helpful and made this rental easy. One person even had good advice on a change to our hitch which will make towing easier later on.
len M.I enjoy using this location for a couple of reasons. One is this is a family-operated location, so I'm supporting a local family by using it. Secondly, it's more convenient, the service is faster as well as more personable than in a corporate-owned location. I often find that staff in a traditional location doesn't seem to care, or they have attitudes due to other issues on property unrelated to why I'm there. Also, it seems those locations are understaffed for all they have going on. This smaller location gives you the attention to get you the equipment needed and you are on your way! I'll be renting from this location as often as my needs require.
Clayton M.All was perfect
John J.Ãt was a good day for the most part,!👍
Lori A.IT WAS NOT SWEPT OUT :/
Michael D.Nice staff.
ANTONIA W.3rd time renting from this location and was excellent like the times before. Representative went above and beyond helping me get set up. Highly recommend this location will be going back as soon as I need to.
Enrique L.The process was a little involved but easy enough to use. Can't be in a hurry, you need to take your time and follow all the steps
Liz A.It was convenient but a little hard to understand the mobile process. It took longer to figure that out and took up a good 40 minutes of our precious moving time.
Marco C.Excellent service! They take great care of you there! Very flexible with my crazy schedule that day. Friendly and knowledgeable.
Christopher C.It was great!!
Julie H.Staff was helpful & friendly
Nicole G.Second time coming to this location and everything was great.
Robert F.Excellent service, Paul is great!!! I highly recommend and will be using them again very soon!
ANGELA H.It was a good experience!
Benjamin K.Excellent service à la clientèle
Tyler A.Best Uhaul experience I've ever had. Ernie was very helpful fast and efficient
RUBEN D.Good service
John J.