I was over charged. My truck was not ready, when I received it, it was filthy.Jessica helga F.
Customer Reviews for PS Gas & Food Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
This location charged for an extra day and made me pay for more gas than I used.Brejhan D.
Was not helped right away and was told the I had to wait because they were too busy then demanded I go back to my car and wait, the rental had what I assume was the previous user stuff in and it smelled of cigarettesJonathan L.
Le client n'a pas laissé de commentaire.JOSEPH R.
Very professionalMark C.
Call for feedback 609-820-6097JAMES M.
I got ripped off, I paid $59 for my estimate. Picked the truck up at 730p. Paid for 2 hours. Dropped it back off by 8:50p. Dropped it off to the guy that gave me the rental. I only went 11 miles and the gas WAS NOT under a quarter tank. The dial barely moved. I did not sign the contract stating if it went lower I'd get charged an extra $30 and I look back on the receipt and it's not my signature. It was forged with just a line. I contacted my credit card company about disputing the charge. I agreed to pay $59 for a 1,5 hour rental. Not an additional $88 for another day use and gas fee when I delivered the truck back the same nightLEONARDO I.
I was double charged for safe move insurance. Was supposed to be $14.00. I was charged $28.00. They also claimed I did not fill the tank back up to 1/4 as I received it. In fact, I put $20 in which brought the fuel up to 3/8 of a tank. The location charged me an additional $48 for fuel and $14 for insuranceJ C.
We were supposed to have furniture pads, but the uhaul didn't come with any. The man helping us also didn't know how to work the pick up process and had to call a manager off site to walk him through each step. The process took a lot longer than it should have and the missing equipment was a huge letdown, especially since as far as I know I wasn't refunded for it.Kali P.
Le client n'a pas laissé de commentaire.Justin O.
The individual that hooked up the trailer to my vehicle told me the lights all worked. I could tell by his look that I didn't think they were working. After he departed I checked myself and the (no) lights were not working. They tried to troubleshoot the issue but couldn't resolve it. I drove to another location and they found out that the fuse under my dash was not installed at the factory for a trailer. What would've happened if I'd driven off with no running lights etcâ€¦?Dean L.
Reserved online to make sure had a truck. Had to register account put in card upload license etc. Said estimated bill was $93 based on up to 30miles. When I got there it was like I never reserved. Guy had to do from scratch with new card. Never explained rate or provided any explanation just gave keys and emailed contract.Thomas C.
They are awesomeBIANCA C.
Le client n'a pas laissé de commentaire.STEPHEN B.
You had to press all the way to the floor to stop and it took long to kick up it moved slowCLARICA W.
Le client n'a pas laissé de commentaire.Jhan G.
Le client n'a pas laissé de commentaire.Frank W.
Good prices! The equipment is clean and well maintained The people in store is ver kindlyEDWIN Z.
Le client n'a pas laissé de commentaire.KRISTINA T.
Le client n'a pas laissé de commentaire.barbara K.
Highly recommend! I would return to this place again. Guy inside super nice and helpful. He came out incase I needed help hooking it up and made everything super easy. Dolly was in great shape no issues at all.DANIELLE A.
The staff didn't wear masks and the van had trash and a broken cell phone and socks in itCOLLEEN M.
Le client n'a pas laissé de commentaire.CECILIA F.
Le client n'a pas laissé de commentaire.Abdias N.
I had a 9am appointment and when I arrived, I was told The UHaul representative wasn't in that day but they would call him in. He then came in but I waited a long time for him to show and he basically acted like I had no reservation delaying my start time even more and I finally got out of there about 45 minutes late. When I returned the van, he asked the normal questions and wrote down the mileage and said he would email my my receipt. The receipt did not arrive until the next day and found out I was charged for extra mileage I did not do. I estimated I would drive about 25 miles but was charged for 36 though I drove 23. Unfortunately, I do not have proof nor could I contest it since my paperwork wasn't sent to me until the next day and I wasn't told my mileage, as per usual, and he asked me to stand at the desk while he inspected. Definitely a different experience from other times I had rented, include a few days before and a few weeks before that.WILLIAM L.
Le client n'a pas laissé de commentaire.George R.
Le client n'a pas laissé de commentaire.CARLO D.
Le client n'a pas laissé de commentaire.Chris P.