Upon arrival, the online check in process was not simple. I was asked to scan my driver's license which the app was having difficulty finding the bar code, so I went inside to ask for help from the store's attendant and they couldn't do anything for me but offered me another truck available in a couple hours. I ended up having to wait for an agent to call me which was difficult because I am an deaf individual and when they hear an answering service, they automatically hang up.
Frederick B
PS Gas & Food Mart
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in National Park, NJ 08063
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Vos précieux commentaires nous aideront à mieux vous servir.
Great Service
Scott SIt's a bong shop. The guy was there but would not give us our truck because his Uhaul hours didn't begin until 12. He kept saying to call customer service. Our appointment was at 11. We drove from 2.5 hours away and had to sit in the parking lot for almost an hour. This made us an hour late for the cleaning crew after the move, then for a scheduled lunch, then couldn't get in to see our grandmother at her home because we were an hour late. It was a mess.
Krystal SI believe that I was over charged. I did everything that I was supposed to to make sure that I got the truck back to the location on time. Not only did I get it back in half of the time, I went under the estimated milage, refilled the gas used and cleaned out the truck, I was still charged nearly double the amount than I have used uhaul in the past. Also there was was an anauthorized attempt to charge an additional 40.00 to my debit card the next day, from the store.
kareema CI went an they didn’t have the van I rented they gave it to somebody else after to place I went to an they said I had a reservation.
John M