Évaluations des clients PSA Self Storage Alhambra

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de PSA Self Storage Alhambra

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Paul L. le

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The entire rental experience was simple, quick and efficient.

Bennie M. le

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Le client n'a pas laissé de commentaire.

Erika S. le

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The gentleman that assisted me was great, efficient and kind, I’d recommend this location to anyone!

elia C. le

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Chris, the customer service rep at the site was very helpful and informative. Moving is stressful and he at least helped make the truck rental part of it easy. Thank you.

Kevin C. le

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All around great experience. Will recommend.

Taylor E. le

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Le client n'a pas laissé de commentaire.

Kevin Y. le

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Le client n'a pas laissé de commentaire.

Reine H. le

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Le client n'a pas laissé de commentaire.

Victor G. le

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Great customer service

Seyedalireza G. le

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Le client n'a pas laissé de commentaire.

Poova B. le

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Frank is Awesome! Very helpful and professional.

Arnaldo A. le

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Great customer service and consistently friendly.

Arnaldo A. le

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Very professional and courteous. Great customer service.

Shannon F. le

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Le client n'a pas laissé de commentaire.

Bryan N. le

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Frank was the awesome. Super friendly and helpful!

elsie V. le

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Nothing needs to be improved. My experience was excellent at PSA Alhambra. Everytime I use this location for UHaul service I know I will be treated professionally and receive great customer service. Thank you

Arnaldo A. le

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I

William R. le

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Frank was cool

Susan M. le

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Excellent service! Great vehicle that did the job quite well. We will return again soon! Thank you! Frank and Chris are such efficient, knowledgeable and excellent customer service employees!!! What a great experience!!! ????????5stars!

Robert C. le

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Great customer service and prompt processing. Much faster than the U-Haul app, which is unbelievably slow/in-efficient.

Frank T. le

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Friendly Staff. Vehicle was clean and ready when I arrived. Brandon did a nice job assisting me. Thank you.

James M. le

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Great staff at this location. I would go over the "low tow" switch for 1st timers.

Arturo G. le

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Nothing everything went smooth and agent was informative and a pleasure to deal with.

James M. le

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Le client n'a pas laissé de commentaire.

Michael B. le

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Great Service

Oscar C. le

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very friendly staff!

Glenda L. le

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Le client n'a pas laissé de commentaire.

Elsie V. le

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Frank, was helpful. He explained the use of the trucks.

gladys M. le

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I would not, however, continue to recommend Uhaul's services as too much unnecessary information is required.

steven G. le

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I did not elect CDW/ Insurance coverage! I believe this is fraud and I want reimbursement for this portion immediately!

JOE H. le

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Fast and proffesional service

jorge I. le

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Something went wrong in the email. I was to have the truck for 24. Someone had reserved it after twelve. I am expect additional charges.

Osrel O. le

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Le client n'a pas laissé de commentaire.

Eric L. le

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The man there very short temper and impolite is his way or leave. I pick up the truck 29.99 per day with the same level of gasoline I dropped off, I went to the gas station to add up gas before dropping it. He still charged me 22 extra dollars for gasoline and an extra full day when I just dropped the vehicle 3 hours late the time indicated. For 4 hours he charged me 1 extra day and 22 dollars extra for gasoline. This is not right. I called him and spoke to him but he was rude and hinged up on me. I will not return to this location!!! Eric 626-2269466

Mandick W. le

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Better extend the 2 hours limit parking so I could leave my car there when renting the truck.

Frank H. le

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Le client n'a pas laissé de commentaire.

John C. le

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Le client n'a pas laissé de commentaire.

Julio M. le

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Frank the Manager, was very customer friendly and knowledgeable, I was very pleased with the outstanding customer service Frank provided during my visit to his business. Thank you

Desiree G. le

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Great customer service!!!!

yueping Q. le

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Le client n'a pas laissé de commentaire.

JEFF R. le

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Le client n'a pas laissé de commentaire.

MAURICE A. le

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These guys are GREAT. Very courteous, patient, kind, and efficient. Worth the time and money for me.

Anthony B. le

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Frank the service manager was super friendly and showed me everything needed about the truck. Thank you so very much for the great service!!!

Steven L. le

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Le client n'a pas laissé de commentaire.

Charles S. le

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Originally reserved a cargo van to be picked up where we live in Rowland Heights,but was told the day before pickup that the cargo vans were in high demand and the only one available was in the Alhambra location 20 miles away. Had to drive there to pick up the van. Other than that, everything else went smoothly, and we were very satisfied.

Michael N. le

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The front desk person named Frank was very friendly and professional. He went over safety precautions in a very relatable way and he made the process very smooth. I came back the next day to get a printed receipt and I found he already e-mailed me one. Great service for U-Hauls.

MaryAnn O. le

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I had a very good experience at this (Alhambra) location. I needed a van for the purpose of moving and the manager, Frank Tullo, gave exceptional customer service. He explained everything clearly and made sure to mention things that could pop up and how to handle them. He may have sensed my uneasiness with the van (because I'm used to compact cars) and made suggestions that were helpful. It was ultimately a 10+ experience. Thank you Frank!

Jason M. le

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Le client n'a pas laissé de commentaire.

Jason M. le

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Le client n'a pas laissé de commentaire.

terri L. le

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The best part was easy drop off. I dropped off super late we’ll after closing time and was able to drop my keys on a box and go

John M. le

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Le client n'a pas laissé de commentaire.

Te'Juana J. le

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Frank the manager was amazing! I am so happy he was there! Unfortunately the self check in was not working. I couldn’t check in. It wouldn’t allow me. However, Frank was there and he was able to check me in at the counter. If he wasn’t there I would been S.O.L. U-Haul really needs to improve the online check in feature. It is really an inconvenience for customers who select times when the counter isn’t open. Frank was very helpful and resolved my issue fast!!

Lydia M. le

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This place was fantastic. My first experience with Uhaul Service. Keep up the great work. Wonderful customer service.

Irwan L. le

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Nice employee... Good service

Linda Z. le

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Excellent customer service! So nice to know that we have a business within the community that cares about their customers. Very courteous and professional! Thank you, Linda Zacarias

Alvie M. le

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It all went exceptionally well

Kimberly S. le

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Le client n'a pas laissé de commentaire.

Emre D. le

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Frank is very helpful, thank you.

Azael T. le

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Frank was a great salesman. I had the best experience with frank . A very nice person to talk too & very helpfull with all my questions. Thanks

Richard H. le

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The gentleman, Brandon, who helped me with picking up the truck was professional and very helpful. I dropped the truck off after hours and the following day noticed I was charged as if I did not refuel the tank. After receiving the invoice I called the Alhambra Uhaul shop to question the charge based on my mileage and the fuel I entered and I was treated unprofessionally and even called derogatory names by the representative. He could not, or would not, tell me who calculated the charge, what kind of mileage to expect from a 15-foot truck or even how many gallons of gas the truck holds. When I questioned how a calculation of how much fuel I should be charged could be made without knowledge of tank capacity the representative raised his voice and began calling me names. I cannot recommend this location.

Dania C. le

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Very friendly customer service!

Young Jin P. le

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Le client n'a pas laissé de commentaire.

Alexandra W. le

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Le client n'a pas laissé de commentaire.

DONALD N. le

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Frank was the one in charge of my uhaul experience. I have nothing bad to say. The entire process was problem free and positive

PABLO L. le

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Best I've ever experienced

KEN W. le

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everything was great!!

Maria G. le

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I think there’s not much need for improvement, I am very pleased with the service received since I came to the office to pick up the truck. The customer service was great and efficient. I would definitely recommend your services to others.

Jesse C. le

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Bigger Uhaul sign outside. Missed the location first time cause was not sure if it was an empty parking lot or actual uhaul location.

Yolanda J. le

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Nothing they provided excellent customer service

Alex Y. le

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Le client n'a pas laissé de commentaire.

Chilin L. le

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The worker was very friendly to help what I need . I will tell all my friend about it .

HUIZHI W. le

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Dead battery. Has to jump start

Fung K. le

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Should provide enough parking lot for guests. I went there a couple of times but found no lot to park at. Is it possible to sign contract a day before pick up if the pick up time is out of the office hour?

Inge D. le

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Agent was rude. Hard to reach.

Young K. le

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Le client n'a pas laissé de commentaire.

Edward T. le

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Le client n'a pas laissé de commentaire.

Manuel C. le

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I got charged 5 dollars extra I don’t know why at this point I return the truck and equipment without any damage way before 8 pm I got pictures of how I left the truck and this morning I look into my account and they charged me 5.68 extra I would have like at least some explanation why I was charged but nothing shows

Magdalena O. le

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This place was was absolutely clean and the rep Mr. Frank was very thorough and explained everything proper and friendly. I will definitely recommend this place and come back. A big thumbs up!!

Greg Y. le

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Le client n'a pas laissé de commentaire.

le

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Le client n'a pas laissé de commentaire.

yonghuan L. le

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Le client n'a pas laissé de commentaire.

Desiree P. le

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Le client n'a pas laissé de commentaire.

Caroline L. le

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Le client n'a pas laissé de commentaire.

Lydia A. le

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Le client n'a pas laissé de commentaire.

Zayda G. le

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Brandon was very professional & courteous.

Penny L. le

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Friendly and easy!

julie L. le

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Le client n'a pas laissé de commentaire.

vanessa V. le

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Le client n'a pas laissé de commentaire.

QIHUI W. le

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Le client n'a pas laissé de commentaire.

Jesus Jose O. le

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It was great service, friendly professional manager.

Albert J. le

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Customer service was brilliant. I am pleased as punch.

SHIRLEY L. le

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Have ramps on 10 ft. Trucks, straps to hold down items & dolly's available for use without charging.

SIDNEY A. le

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Le client n'a pas laissé de commentaire.

Sarah C. le

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Le client n'a pas laissé de commentaire.

ANTREE G. le

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Gentleman who helped me was really friendly and accommodating. I genuinely felt like he cared for my needs as a customer.

Christopher D. le

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Le client n'a pas laissé de commentaire.

Goyugi S. le

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It was a big inconvenience to pickup the truck & auto transport from 2 separate locations. Hope they can coordinate this better next time.

Aimee C. le

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I am being charged a new set of charges for dropping off a vechile here when I was told it was free of charge to drop off at any location. It’s ridiculous that I have to pay this site’s rate versus the rate I already signed for and consented to be charge for. It’s fraudulent to charge someone 283 for dropping off a car at a different location.

Bernice N. le

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I'm a small person and I just could not adjust the side mirrors at all to safely see anything in the other lanes. They would not "stay." I had to crouch down to look in the bottom mirror.

Sergio D. le

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Thanks' to Brandon