Évaluations des clients Pure Energy
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Pure Energy
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Abdoul S. le
Nothing, you're the best in Brooklyn.
vera B. le
Nothing
Evelyn P. le
Customer service is horrible/staff isn’t welcoming at all
MILTON T. le
Short wait on getting the truck.
LACEY T. le
No comment
Frank C. le
The service guy was as rude as you can get
Patricia B. le
To whom it may concern,the service was excellent I would recommend this location to anyone who ask me immediately, thank you God bless
Nutaphon L. le
I was desperately searching for a rental and the attendant at this location managed to get me a list minute reservation. I booked the cargo van originally for 2 days, but then extended it again, then again, then again. Each time I spoke to someone on the phone they were friendly, informative, and courteous. They always emailed me promptly after we'd hang up the phone. I really enjoy the customer service and attention to detail this location provides.
mickael S. le
Self check out did not work Counter agent was not welcoming. Good uhall service overall aside from that
April D. le
I think the level of customer responsibility during the checkout process is worthy of an hourly wage :)
Christopher R. le
The internet at this location was so bad they couldn't get the reservation system to load on their computer. So to try and speed things up they used their phone but the connection was bad. The entire check-in process took about 40 minutes.
Sonia S. le
Service is excellent
Audrey M. le
Please get rid of the stupid and barely functioning online checkin and check out system. It takes like 40 minutes and discriminates against people who don’t own smart phones (minorities).
Jaime I. le
Very friendly and helpful
Alan B. le
Due to slow systems it took 15min to process and get the keys for the truck. I arrived back at my apartment to load for my move when I got a call telling me that I was given the wrong truck. I go back and was given new keys, again to the wrong vehicle. Finally I get the correct truck I ordered and start my move a full hour behind schedule. Terrible experience.
Tieeach R. le
The representative was very nasty and rude language use
Charlotte R. le
Worst customer serviceever have delt with, left waiting an hour and a half in the cold to get a van! representatives kept drooping calls and chats