I think it is a little inconvenient to have to wait to do the approval for the digital pickup AT the location. Why is this not something that can be done ahead of time to save on time?Jaiden W.
Moving Truck Rental in Bushwick, NY at Pure Energy
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Bushwick, NY 11221
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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Your van smelled like cat piss, I think there was a cum stain on the driver's seat and lastly you handed me the van almost completely on empty and I returned it exactly how you gave it to me yet I got charged a gas and service fee, and when I spoke to you guys about that you asked about the paper that has the gas level marked off but you guys didn't actually mark anything off so there was nothing to compare it to, which I think was intentional I'm pretty sure y'all are scamming people on purpose This was the worst uhaul experience I've ever had ðŸ™ðŸ‘ŒðŸ–•PAULA F.
Review the rental qualifications THE DAY PEOPLE MAKE THEIR RESERVATIONS, not the day of the rental. I waited for 25 minutes outside in 80 degree weather waiting to be approved and resubmitting all my information I had Already submitted the same day I made my reservation. The customer service is horrible.Paulina T.
The gentleman who was working is incredible. He was kind, courteous, and extremely efficient multi-tasker. I had been attempting to return my U-haul van for an hour through the app. I'd power cycling my phone 3 times. Still wouldn't work. I was so frustrated and overwhelmed I had to leave, so I put the keys in the drop box. That app needs help.Clinton C.
Location and van were good. I tried to check in online and they asked me for two alternate contacts, saying they would be contacted specifically in the case the van wasn't returned on time. Instead they called both my alternate contacts early in the morning from an unrecognizable number and wouldn't let me check in when they didn't answer. Had to start all over with the employee behind the counter. Has to be a better system than that for online check in or else there's not point to it.Kevin S.
This was thh he e worst location so unprofessional and they moved our booking back 3 times by the time we got the uhaul all the things we needed to get with it were closedJustin G.
This isn't about the location but for the U-Haul company: The vans are not gas efficient. They use up a lot of gas for such a short distance and it adds up to the cost of renting with U-Haul. Please invest in vans and vehicles that are more gas efficient. Your customer demographic are people who have limited financial budgets, if they didn't, they would hire movers. Not only will it help your customers financially but also help the environment.Lucy Doll C.
Do not allow to select the pick-up process through the app, if later you will deny it to the foreign driver's license usersRoque M.
The entirenprocess was made difficult. Thebscan was not working. No one answered the phone andnthen they cancelled the reaervation. I tried to call to say i would be late. It was a nightmare.SHERYL P.
Thank you for your wonderful service.Patricia W.
No issues. Service on point.COURTNEYBRADFORD S.
All good, easy to pickup and returnCHRISTIAN J.
All things being what they were during a snow storm, the staff were incredibly helpful, fast and kind. He even got us going when we were trapped in snow. Really appreciated them to no end.Katharine T.
Very helpful.. but if I rent another UHaul I will take pics of the gas meter.Alexia H.
making the rates more easy to understand.RAHQUISESHAKOR B.
Everything was excellentmelvin J.
Nothing it perfectALBERTO JR G.
It's a good experience and the staff there is always friendly and professional.KENNETHV L.
Even with an interim license and passport, the folks at Pure Energy were able to make my renting process as smooth as can be! Thanks Uhaul for helping me move. Would recommend 100%.BENJAMINHENRY G.
TyGERARDO JR H.
It's all goodTROYNOAH B.
Overa8 good experience.MARKANTHONY W.
Nothing to improve. I found the customer service to be polite, professional and did a great job communicating through the mask without compromising either of us. The online element that reduces contact and paper exchange was helpful. Returning the vehicle, very efficient. Nothing confusing or complicated about it. Was well received upon returning. Excellent location close to my home. Will definitely use frequently to reduce wear and tear on my car when carrying bulk.DERRINK M.
Smooth rental!Jennifer P.
Improve your internet service at your facility. Also no one is ever available to answer the phones at your facility. The phone constantly rings out and the voicemail box is always full.LEROY R.