Customer Reviews for Quality Motors
(U-Haul Neighborhood Dealer)

Évaluation :

5

I would rent a U Haul from this location any time! Rich was amazing to work with as he came out to help us hook up the trailer we rented. He thoroughly explained the process and was very accommodating to us. If you need a UHaul rental, I would highly recommend going to the Cuba City location with Rich!

Évaluation :

3

They didn't return my calls. Also the ap is clunky. I have to find my reservation in my account, even with the email. Counter-intuitive and not simple. U-hual phone support hung up on me... TWICE, and that's after waiting 12 minutes each time to connect. Cleaning fees added without consent. I had to go out of my way to decline them. Might be my last Uhual rental.

Évaluation :

5

Wobderful addition to Cuba City, we have a truck and a aluminum trailer, we bought a glass antique cabinet and needed an enclosed trailer worked perfect for picking the cabinet up didn't have to worry about the glass getting broken. We are a quarter mile from the U Haul dealer

Évaluation :

5

We dropped off on a Sunday so no one helped us. The app for return was great and seamless

Évaluation :

4

There was an issue with the website automatically having me return trailer to the nearest U-Haul dealer to my house. I put in returning to the same location I was renting it from. And that's what it showed on my confirmation but not on his computer. I had to wait about an hour for him to figure out how to change that. Not really his fault. He did mention the website is difficult to use. He made some calls and got it figured out.

Évaluation :

5

Ability to have more inventory in lot, ready to rent. Owner/Rental counter, friendly, informative, customer satisfaction was awesome! Merci!

Évaluation :

5

Have rates for hours instead of all day. I used the trailer for only a hour but had to pay for a day. It would be nice to have a prorated fee.