Le client n'a pas laissé de commentaire.CHRISSIE B.
Customer Reviews for Queen City Self Storage
(U-Haul Neighborhood Dealer)
Pour nous contacter
Cincinnati, OH 45227
(South of Madison Ave)
Services dans cet établissement :
- Mon–FriDe 9 h am à 4 h 30 pm
- SamediDe 9 h am à 2 h 30 pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Jeffrey M.
I rent from Queen City weekly - great service, efficient, friendly and reliable.CHRISSIE B.
Quick and easy, and vehicles were very clean. Great customer service â€" thanks!Matthew R.
Excellent customer service!!Cathleen N.
Le client n'a pas laissé de commentaire.Raelynn M.
Le client n'a pas laissé de commentaire.J B.
Le client n'a pas laissé de commentaire.Mark K.
I found the online booking experience slow and not really worthwhile. However, nick at the location was a huge help. Super nice and professional. He is an asset to uhaul.Steven E.
Le client n'a pas laissé de commentaire.Kylie K.
Friendly and easyJay F.
Le client n'a pas laissé de commentaire.Mauricia T.
It was raining and you were closed. I wasn't supposed to turn it in until Saturday. Kind of confusing check out picture of the mileage and fuel. They are illuminated and couldn't get a good picture.Jeffery K.
Office was clean and associate helpful. Rates for a short term rental was reasonable.Kathleen K.
Le client n'a pas laissé de commentaire.Anna L.
I would give this place 10 stars if I could! I have been to other U-Haul locations and this is the best hands-down. They had all the equipment I ask for and the proper truck size and very kind and was easy to work with. I definitely recommend coming here to rent a U-Haul.Samantha G.
Le client n'a pas laissé de commentaire.Michael P.
The personnel at the Red Bank location were very helpful, efficient and personal. I would recommend this location to anyone needing a truck or trailer rental. Very pleased with the entire experience.DBRUCE R.
Le client n'a pas laissé de commentaire.Todd K.
Have moving supplies for sale at this location.J Thomas M.
Le client n'a pas laissé de commentaire.Jerome C.
Le client n'a pas laissé de commentaire.WILLIAM D.
Give them candy, all was good and I keep coming back since I sold my old pickup. I have other close by and closer locations but I come here.Theodore H.
Le client n'a pas laissé de commentaire.CALEY M.
the movers we scheduled through your site did not show up. i definately would not recommend faith, hope, love moving despite their name. i was relieved to speak with ariel at uhaul and she refunded the charge and helped me write an accurate review so other potential customers can be alerted.Allen Z.
Everything was on time and equipment was ready and process was fast! Great Service!Craig G.
Great friendly service.Matthew M.
Le client n'a pas laissé de commentaire.Sheri M.
Le client n'a pas laissé de commentaire.Patrick M.
Back up alarm would be niceMarlon W.
Super friendly. I reserved one size that was not available and they worked with me to get me what I needed and saved me time from traveling to another location.Tina H.
dirty truck, still charged for cleaning even though I used for 2 hoursJerry B.
I am a frequent Renter and use various locations. I usually have great experiences, this is no exception and is now my go to location. Great desk service and equipment. Location is key as well.Theodore H.
Great service!Susan E.
Don't change a thing. Perfect.Kenneth S.
Really no improvement needed. Staff were present and quick to help. Out the door in 15-20 minutes!Ted B.
Le client n'a pas laissé de commentaire.Martin D.
Le client n'a pas laissé de commentaire.Margaret B.
I drove 6 miles, tank was just below 3/8; put two gallons of gas in, then was charged $16,4 for three gallons- that means you think that truck used 5 gallons or even your 3 gallons to go 6 miles Nice scamGarry B.
Le client n'a pas laissé de commentaire.Michael H.
Le client n'a pas laissé de commentaire.Terence C.
Le client n'a pas laissé de commentaire.Josh C.
Le client n'a pas laissé de commentaire.Ana V.
Le client n'a pas laissé de commentaire.Tyler M.
Le client n'a pas laissé de commentaire.Vernancha S.
Le client n'a pas laissé de commentaire.Roger R.
Le client n'a pas laissé de commentaire.John H.
This review is about uhaul in general. Trying to charge us 1 300 for no reason... no damage abs furthermore we bought insurance. Explain that. Budget will do fine from now on.Alexis H.
Le client n'a pas laissé de commentaire.DeAcsa S.
Nothing, all was great!Theodore H.
Le client n'a pas laissé de commentaire.Jess H.
Le client n'a pas laissé de commentaire.Brendan R.
Very efficient pick up and drop off! Friendly!Sally E.
Le client n'a pas laissé de commentaire.Nicholas T.
Le client n'a pas laissé de commentaire.Michael E.
Le client n'a pas laissé de commentaire.STEPHANIE H.
Not a thing. Clean, professional, quick in and out.WILLIAM D.
Le client n'a pas laissé de commentaire.Karen D.
This was wonderful. I only needed the vehicle for a couple hours, and was able to rent one that was going out later in the day. This meant I could use it when I needed it, and not have to schedule a more remote location or later time. Love these people!!MARY C.
Le client n'a pas laissé de commentaire.YOLANDA B.
Le client n'a pas laissé de commentaire.Sean G.
Our representative was very awesome and had a great personality. Track was in good and clean condition.JERROLD G.
Le client n'a pas laissé de commentaire.CALVIN I.
Le client n'a pas laissé de commentaire.Robert H.
Allow access to keys and trucks 24/7/365BRIAN G.
The gentleman who rented me the van actually went out in the snow and cold to start the van up for me so it could warm up a little while the other guy did the paper work. Great service!!!JAMES L.
Le client n'a pas laissé de commentaire.WARREN P.
Le client n'a pas laissé de commentaire.Adam D.
Le client n'a pas laissé de commentaire.RICHARD H.
Great location, easy access, friendly staffKENNETH H.
Great experience again, that is why I returned, and still satisfied. ThanksTheodore H.
Dude was super chillJeremy L.
Le client n'a pas laissé de commentaire.Adrianne M.
These guys were wicked helpful! The truck was clean. Helped me confirm the right insurance knowing I would be in a hilly and treelined area of Cincy for my move. Then helped me know that I really only needed to borrow 2 blankets or so rather than sell me a bunch of things I did not need. Would highly recommend. I picked up and dropped off in person during business hours as to not have to use the app.MATTHEW S.
All good and great service and staffMIGUEL R.
The truck was not cleaned out. Had to sweep out the box before I started Inside windows hadn't been cleaned in sometime.GREGG B.
Agent Nick was friendly and helpful, calling prior to rental time. Will definitely use this location again.GUNTER S.
Location has adequate parking space and makes it all easy to do if you follow the phone instructions when picking up and dropping off.Cesar A.
No areas need improvement, in my opinion. Excellent service during rental and pickup. Your staff was excellent!WILLIAM D.
Le client n'a pas laissé de commentaire.Essex L.
Great placeCALEB C.
Both cab and cargo areas needed to be swept and mud removed.Ro S.
Le client n'a pas laissé de commentaire.Carolyn H.
Le client n'a pas laissé de commentaire.REBECCA B.
Le client n'a pas laissé de commentaire.MICHAEL W.
Le client n'a pas laissé de commentaire.THEODORE H.
Friendly customer service and that is always greatly appreciatedMICHAEL M.
Le client n'a pas laissé de commentaire.PARIS G.
The check in process was confusing. The email & app instructions were not well outlined and I had to wait on the phone to receive help to finalize the check in process.Riley F.
Le client n'a pas laissé de commentaire.KAREN ANN S.
Online return was terrible. Online drop off did not work Sunday night. On step 3 photos wouldn't upload - despite uploading in section 2. Wasted 20 minutes on this. Then tried to call uhual where I sat on the line for 35 minutes until a call back option was offered an hour later. When I got the call back the call was disconnected right before being connected to a rep. Absolutely unacceptable customer service. I then had to take time off the following day to go return the keys. This experience has ruined my perceptive of uhual and I will be considering other options during my next trip. I wanted to call to request compensation for my time after this instance but it wasn't worth waiting on the phone for another hour. Completely unacceptable experience.OLIVIA N.
You cold not have guns laying around in the parking lotCLIFFORD B.
Nice facility - very helpfulDavid G.
Le client n'a pas laissé de commentaire.RICHARD DEAN P.
Le client n'a pas laissé de commentaire.CHARLES C.
The way the truck was parked against the trees there were ants in the back that we had to remove to get into the truck bed.Edvard H.
Le client n'a pas laissé de commentaire.Maggie K.
Excellent service à la clientèle. Prompt attention to my requirements.Larry M.
Le client n'a pas laissé de commentaire.JAMES C.