The people inside the authorized rental which was a corner store in the â€œ hoodâ€ was very rude, very RUDE. She didn't want to hear the fact that I had already paid for my haul online and was only there to the keys. The store owner even refused to release the ihaul I had to call the company. My pick up time was for 1:30 I didn't get the truck until 3:30. It was an awful experience, never again. Not to even speak on the owner telling me he will dock my card a extra day if I dnt come back in timeCalvin M.
Customer Reviews for Quick Check Foods
(U-Haul Neighborhood Dealer)
Pour nous contacter
Memphis, TN 38114
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 8h am à 6h pm
- Dim : 9h am à 3h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Robert S.
Le client n'a pas laissé de commentaire.Margaux M.
Le client n'a pas laissé de commentaire.Jose G.
Drug addicts and crack heads at this location and staff didnt seem to know what to do with any thing stay away from this part of town horrible ghettoMichael Q.
Le client n'a pas laissé de commentaire.Michael D.
The whole uhaul experience was horrible! First I did 24 hrs pick up for uhaul on union Ave just found out that they do not offer thT service AFTER TAKING MY MONEY!! Then the customer rep at the union Ave was very unprofessional and walked up like she was going to fight me.. then on top that my reservation was canceled and I did not get my truck!! But yall got my money I ended up going to the uhaul on acy and she chagre 210!! With insurance for the truck I didn't ask for!! After gallon already took 10p from me! I would never rent from you all EVER AGAIN!SHEENA U.
Located in a somewhat sketchy location, with not a lot of room to maneuver. May be a challenge for customers not accustomed to driving large trucks or towing trailers. Staff was very friendly and professional! No issues with them whatsoever.Joe M.
For one the location is in a very bad area of Memphis and the person on duty at the time didn't act like she even wanted to have to do anything with the uhaul it was dirty not cleaned out at all it had pet hair in the back and there was people's stuff in the front of itBARRY S.
Excellente expérienceSWEETIE B.
Easily the worst experience I've ever had shopping. The cashier was nice and courteous but the place was extremely dangerous. At one point people in line with me started to show eachother their guns. In total I spent almost an hour waiting to be given my keys. All in all, this is probably one of the worst experiences of my life and I was so happy once I got the truck just to get out of there. Use this place only as your last option, and even then I'm not sure I would use this place.nicholas P.
Both reps(pick up and drop off) were nice. Especially the representative present when we picked up that morning. Process was quick and easy!Rachel T.
Le client n'a pas laissé de commentaire.JOE H.
I had the WORST experience with this location. The cashier was rude, argued with me and was not knowledgeable. She tried to charge me an additional $115 before threatening to "kick my ass.'" o stars I will NEVER go back and I actually will not patronized Uhaul ever again.Ala N.
Truck need to be serviced brakes siding work well and it wouldn't go over 45Sidi M.
When I return my U-haul before 2 p.m. the worker did not put my return in until after 5:30 p.m.Millieann J.
Le client n'a pas laissé de commentaire.Jessica P.
Didn't look safe its a corner store with no uhaul truck parking. No one there knew how to process uhaul but the owner and he wasn't there. So since he wasn't there he emailed uhaul and said I was ok with keeping the truck a extra day and being charged when he didn't talk to me about that lucky I turn it in when I did and called uhaul my self will not ever go to that location or any location owned by that ownerJermaine E.
We searched the entire Memphis area for a dolly that would fit. There was none. However, Quick check had a damaged dolly. My son and I are both mechanics. Quick Check allowed us to repair the broken fender and straighten the bent metal frame that holds the fender. Only took a few hours. We always carry tools, torches etc with us. I had traveled to Memphis to recover my son's broken down van. This saved us having to drive 100s of miles to find a dolly and probably spend another night on the road. Melissa at Quick Check was very helpful. Her knowledge of U Haul systems and knowing who to contact saved us that day. She honestly cares about your customers.JAMES ANTHONY C.
I spent 3 hours driving around the most dangerous parts of the city, where Uhaul customer service directed me to go (after absurdly long wait times), to find non-functional equipment or be told that I had no reservation.Jared P.
Sam was super nice. It was a great experienceDavid H.
The customer service was very friendlyPatrice M.
No concept of time it was not your ideal pickup location and not only that a total inconveniencejasyme M.
I ordered a utility dolly and it wasn't available on pickup, I had to end up renting one from Home Depot at my destination. There wasn't a cord to hook the auto transporter to the truck and I had to personally take if off another auto transporter.Patrick B.
Le client n'a pas laissé de commentaire.zelford T.
Le client n'a pas laissé de commentaire.Glen R.
I wouldn't recommend sending anyone to the U-haul at 1570 E Alcy Rd. The service was very bad and confusing. I rented from U-Haul several times this year and the services were exceptional. This time it was truly horrible. The owner of the store was rude and was not present he did my rental over the phone and the person that work at the store had no.. zero knowledge what to do. If l wasn't press for time l would have totally cancelled anything. If this was the only U haul l wouldn't every use uhaul !! I am a frontline worker and this was by far the worst day for me at U haul..I hope and pray you look into this for operating u-haul at this location. I had also reservations and they treated me as l was not honest and said they needed to make sure l was going to bring the truck back. I just lost my daughter and l truly didn't need this extra stress.!!!Jacqueline C.
Le client n'a pas laissé de commentaire.PATTI R.
Le client n'a pas laissé de commentaire.CHARLES D.
Too slow. The location service made me wait for one and half hour to get the truck, which is not acceptable during this situation. No restriction on wearing masks.Ashutosh A.
He was very rude and racist I will never got to this location ever again. And I meant that.Latica B.
Le client n'a pas laissé de commentaire.charles T.
The employee's were very nice and helpfulsharhonda G.
Le client n'a pas laissé de commentaire.allan E.
Le client n'a pas laissé de commentaire.Rosie R.
Le client n'a pas laissé de commentaire.Jouvana J.
Get rid of that location it was horrible they charged me for gas and I left it on fullthey charged me for to days and they where very rudeDavid T.
Nothing it was excellentKenneth L.
Le client n'a pas laissé de commentaire.pamela D.
Le client n'a pas laissé de commentaire.Derrick J.
Le client n'a pas laissé de commentaire.Lonniva P.
Le client n'a pas laissé de commentaire.Derrick J.
Le client n'a pas laissé de commentaire.Maurice S.
Le client n'a pas laissé de commentaire.Leonard H.
When I only need the dam. Thing for one day you wanna charge me for 3 that is some bull crap I suggest you change your policy on thatLee M.
They tried to help me as much as they can Thank you for good serviceOctavious B.
Le client n'a pas laissé de commentaire.Tommie J.
Le client n'a pas laissé de commentaire.Curtis lee W.
Le client n'a pas laissé de commentaire.KIM A.
The clerk at the store had some trouble with the UHaul system which caused me to get the truck later. My suggestion is to make sure other sites are able to easily access the system the same as a UHaul location would, other than that everything was great.Stacy R.
Sam Abu-Sall up my mileage to increase my bill..then when i call him to check out at 4:55pm he had me to wait. I had to text him again . he call me back several times and curse at me. Call me all kind of names .because i knew i was own a refund!!!!! This was THE worst experience i ever had i will not do business with a company that will allow this act to take place if he was this rude to me he has done it before!!!! Denice2Daniel J.
Sam was great when we went to pick up the truck.Mary R.
Le client n'a pas laissé de commentaire.Donqurious T.
Le client n'a pas laissé de commentaire.james W.
Le client n'a pas laissé de commentaire.Tamika W.
Truck,trailer,and supplies were ready to go. Very fast service.Michael O.
Le client n'a pas laissé de commentaire.Khyri B.
Was charged 100 deposit paying over the phone cc statement proves i was but uhaul claims i couldn't have been charged a deposit for cc payment! Also had me pick up uhaul in a very very bad neighborhood and the vendor was an hour and a half late! No one i know will use uhaul again your quick to take money but could xare less about me being overchargedsam M.