Excelente
GERSON S
Customer Reviews for Quick Move Rental
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Juls was incredibly helpful. Best Uhaul experience I have ever had! Thank you Juls!!!!!
Michelle MEasy process for pick up and dropping off
Alaa Tthe drop off location is just not inviting, sketchy, and there's a dog that barks at you. I love dogs so I don't mind but the private parking signs and then the dog that's connected to a chain, I feel bad for the dog.
Vada TEverything is good
Sintayehu AAttendant was very friendly and efficient. Will use this location again!
Tsehai SEverything went as planned.
Roberta HFIX THE DOOR SEALS. THE WIND NOISE IN THE VEHICLE IS ATROCIOUS. DUE TO THE NOISE LEVEL IN THE CAB DURING HIGHWAY SPEEDS, WE HAD HEADACHES BY THE END OF THE DAY. THE INSIDE OF THE VEHICLE WAS CLEAN. HOWEVER, THE OUTSIDE MADE ME WANT TO PAY FOR A CAR WASH.
Joseph DPadlock on lockbox needs replaced. Combination was LOOT should have been T L O O. I finally got it.
James HRien
Tom LPick up personal we’re in a super hurry to get me going.
Ken WNice employee and easy and smooth experience
Alaa TThe trailers no longer have Jack's on them to lift them up off the hitches. It was very difficult to get the trailer off the hitch and back on with out the jack. If possible please put Jack's back on the trailers as not everyone has the strength to lift them up. It also delayed my trip because of that as I could not load it up until I was absolutely ready to leave as I would not have been able to lift the trailer up to the hitch if it was loaded. Please please put Jack's back on the trailers!
BRIANNA DThe storage compartment was filled with cigarette butts and smelled like a smoking lounge which is not ok when you are transporting furniture and pillows. Disguting!
Brian WFriendly Customer Service and very helpful. Great Location to rent from.
Michael TThis lady was amazing
SEAN CThe lock process was very difficult to get into.
Latressa BHad a great experience with UHaul thanks.
Wiley WJulie was so helpful and treated us very well. I have rented from several places and have never had such great customer service as I did with Julie. She was amazing.
Michael WOur dropoff location shared that we should have done additional tasks when picking up the UHaul vehicle to verify it's condition and previous damage but this and several other things weren't done.
Miranda BThe entire reservation was a mess. The truck they assigned me was not ready. There were two sets of keys in my box. NEITHER was for my truck. I had to call the number on a piece of paper taped to a sign stand to get help and they told me to take the key out of another box they gave me the code for and then take the truck for that key. I was NOT able to complete check in and verify anything because it was different. I could not even get insurance set up for the rental. When I went to return the truck it was asking me about the original truck assigned and NOT the truck I had. It delayed our start and made the entire move a problem worried if we had coverage or not and if we would be able to check the truck in.
VANESSA MThey made it very easy with the pickup and drop off with my phone. No problems.
Donna HLeave with full tank of gas, return with full tank. Over all, good experience!
jim mPerson at pickup was super helpful, quick to respond, and helped me with scheduling return time to avoid being charged for two rental sessions. Appreciate the help, will recommend this location to friends and fam!
Shane BNothing. Everything went perfectly.
Christopher BJulie was very professional & she did exactly what she said she would do. I would patronize this location again for sure!
Tim SClosed at 2pm and online return was difficult
Tim JWorse service I have ever had. Staff was rude got the run around on everything. Trucks ac would stop working and they couldn't provide any help or assistance on that, steering was so lose on the truck, smelled like a pot farm when we picked it up. Absolutely the worst experience ever. I will use someone else and never recommend u haul to anyone.
James THidden charges
Tiruneh KN.D.
agustus zThe people that own the smoke shop threatened to tow my car for parking it in the same lot as the Uhauls. I had drive 20 miles out of my way and waste 45 minutes to go get my car. Also it took me 40 minutes to get thru the process of getting the keys to the truck. Horrible experience.
Bennie VThe lady here rocks!
MARK ATruck was not super clean, but was reasonable. Had to clean the inside a bit before a week long drive. Location was ok, but a bit crowded with U-Haul trucks.
Steven DThe girl was great!
DAVID PCustomer service was very excellent.
Marla PVery easy process Easily done on computer
Lisa WGive discounts
Nakhonphet BFor drop off this could not have went quicker or better and she was very friendly.
Mark AThe app was not user friendly and made pick up very challenging, frustrating, and lengthy. There was not a person on site to assist and did not return my call until after the truck was finally picked up. Upon return, I filled the gas tank to where it was at and still was charged for gas and a gas surcharge! Returning the truck using the app was equally as frustrating as pick up. While trying to get the app to load correctly I ended up locking the keys in the truck while retaking pictures as the app was prompting me to do. This cost me an additional $60 to have a tow truck unlock the truck! If I ever move again, Uhaul will be my last option as this was a costly and frustrating experience.
Christana HVery good experience. I had a problem opening the lock box but lady came up and opened up. I could not open hand latch . She said the weight of lock sometimes prevents the lock from opening. She might say this in the future who tries to open the lock remotely
Hayley B.
Darin KHard to find and confusing how to drop uhaul and keys off. Person from the smoke shop was helpful
Amy GVery helpful and speedy as well.
Niels vThe pick up was easy and the staff was friendly and helpful. The drop off was a nightmare. I did not have the app, so I had to download it to do the return. The sign that said to use the app indicated there would be some unknown charge if the app was not used. I spent an extra 45 minutes at the location trying to get through using the app for the return. In the future, I will look for a provider that does not require me to use their app.
James CHave my truck ready.
Susan EFix the problems with the uhaul online return program. Twice now at 2 deifferent locations it would not work nor would the barcode return. Other than that no problems with locations or rentals
Michael HLocation was fine. Using the mobile app to check in was horrible. Had to try repeatedly taking photos, waiting for the app, starting over.
Troy SVery friendly and easy to navigate the process. Looking forward to using this locations services in the near future.
Robert EAwesome
Mark PAfter hour drop off
DOROTHY HOn the page where you select on my phone or at the counter, there should be a statement to arrive at least 30 min early if using "on my phone" option because it took about 35 min to get checked in, approved for the key code and to inspect the truck and take photos of everything they want you to take photos of which went Into my rental time.
Marlisha SVery good
JAIVEER RThe order of things in the app does NOT match the way things need to be done. I was forced to agree with all the information contained within the app, (including fuel level) before I was given the code to obtain the keys to visually verify the level of fuel in the tank. I was later charged for fuel.
Troy DHorrible experience, the worst thing is I still haven’t received my deposit back!!
Leigha MDrop off location was great person was helpful and very nice
Robert CCalled this location a few times, no answer, and the mailbox was full. Location is a one-way in, one-way out.
REBECCA FDolly was broken from seal when we arrived and there was no phone number to call so we are trying to avoid being charged
Marshall TFantastic
Brad HNothing. It was perfect
EDWARD LHad a check engine light on truck, other than that it was flawless and experience was good, zero complaints. Mileage was compensated for the check engine light, being that it was emissions related.
Drew MI returned the truck 2days early and drove approximately 30 miles over the given amount. It would have been nice if I hadn't been charged for those few miles when U-Haul was given back 2 additional days to rent their truck sooner.
Randy IShe is so sweet and helpful.
Ram B