3rd party building associated with lock box keys came out with a gun threatening my family putting us in danger while trying to get the uhaul because she thought someone pet her cat through a cracked window in parking lot. Threatening to call police, to shoot us, saying the property was private that is shared with uhaul. Julie w/(uhual) is familiar with the women, stated they have had issues in the past stated she contacted her manager. I want a refund and will NEVER RECOMMEND this location! I booked for liberty location and got bumped to this location based on truck availability. Should audit your third party contract with that building location for the safety and well being of any customer or employee. Absolutely sickening the entire experience and hope uhaul will close this location or move it somewhere else. Extreme liability and risk.
Ariel R
Quick Move Rental
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Kansas City, MO 64118
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- 4,5 - Cote moyenne des clients
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The drivers window nearly fell out of the slot on the highway as I was driving and just rolled it down about three or 4 inches it popped out about 5 inches at the very top at about 65 miles an hour. Terrorized us. And the passenger side rearview mirror is a critical piece of equipment since you have no central rearview mirror and you cannot see it all on that side of you. And that mirror would just swing around and never be where you wanted it to be it is loose and makes the entire vehicle unsafe to drive
DAVID BAssociate at check in went way and above thanks for making it so easy-
Tom MJulie was great and Rachel who hooked us up with this location after complete U Haul cluster was helpful as well.
mIKE pJulie was very responsive and helpful
Michelle B