Customer Reviews for Quickship Mail & Business Center
(Concessionnaire U-Haul dans le voisinage)

89 évaluations

209 S Shady Shores Dr Ste 300   Lake Dallas, TX 75065

(940) 497-0606

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 6h pm
  • Sam - dim : fermé

Services dans cet établissement :

Pour nous contacter

(940) 497-0606

209 S Shady Shores Dr Ste 300
Lake Dallas, TX 75065

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 6h pm
  • Sam - dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

TIMOTHY T. 
Évaluation :
5

Service was great! Please don't change anything.

PAMELA A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tina P. 
Évaluation :
5

The online pickup system was a disaster and did not work as indicated. Even using remote support didn't work. Thankfully, the people at the pickup location were able to take care of us.

Jonathan B. 
Évaluation :
5

Fix your rideshare app/website. I had a confirmation number under my name and email, upon arrival I could log into my reservation. When trying to use it, your app and website would make me login and then say no current reservations. I would give 1 Star except the business that helps you with this location were super friendly and helpful, I don't want to negatively impact them. They were great, only my experience with you all sucked. It cost us 45 minutes of our time that day and a lot of frustration wasted on hold. Your good music repeatedly telling me to “just log into my account” was pissing me off too. I would have been on hold for 20 minutes if I could have done that would I? A mute option would be nice for that crap it was nothing short of infuriating.

CRAIG S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dana L. 
Évaluation :
4

Pick it was alittle cumbersome but I fully understand as used cellphone. Overall very good experience.

Doug D. 
Évaluation :
5

Very pleasant and professional!!

Amanda N. 
Évaluation :
5

Very friendly and helpful, makes your moving easier. Awesome!!!

TANVIR J. 
Évaluation :
5

Please dont tell people they can pick up a truck early and you can modify the return time later when you cant. Don't tell people they can modify the return location when they can't. This made a rough moving day way worse. I know you were trying to be nice, but it ended up creating a disaster on return day.

CHAD P. 
Évaluation :
2

The uhaul was filthy someone had hauled manure in it and I had done mobile pick up so no way to tell anyone had to drive to another location in Lewisville they had no other trucks available so they did wash out all the manure but the smell never went away it was horrible wasted almost 2 ours of my time and gas and mileage I will never use mobile pick up again. I love the people at this location but maybe should check there trucks when they are turned in.

MARY B. 
Évaluation :
5

Groovy place.. Jennifer excellent.

ANGELA H. 
Évaluation :
2

I shouldn't have to spend 30 minutes taking pictures and jumping through hoops to return a uhaul. Have people available instead of just lining your pockets with extra cash and wasting the customer's time.

Lance P. 
Évaluation :
5

Excellant service

CHARLES S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ASHLEY M. 
Évaluation :
5

It was the best experience we've ever had with Uhaul!! We are going to do it this way from now on!!

Ivan R. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

kangela C. 
Évaluation :
5

No improvements at this time. Thank you for the warming experience.

SHATEEKA D. 
Évaluation :
4

The remote check in and lock box system were simple and easy to navigate. When I initially had an issue with the Uhaul website letting me check in, the help desk staff was fantastic! My only hesitation from using this service again is the price per mile on top of purchasing gas. It ended up being quite expensive for a short rental,

Lauren C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tina F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alice M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVEN B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven B. 
Évaluation :
5

This location is amazing and the service was exceptional. Merci!

John N. 
Évaluation :
3

Everything was fine, but we couldn't get a hold of the location so we had to drive up there. They listed their hours as 9:00AM but their door said 10AM when we got there. Our pick up time was at 9:30AM so we couldn't even pick up our truck if we wanted to. I didn't feel comfortable with the 24/7 app. Then we tried to call again later in the day to see if we could drop off the vehicle one way and again no answer. We had to wait on the phone with U-Haul directly for 30 mins for a 10 second answer!

Lyric A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GUY E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MONICA G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

james B. 
Évaluation :
5

Jennifer is awesome! I drive from Sanger to do business with her. Rentals, shipping, shopping, Jennifer always delivers.

Daneya W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Luis S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nancy D. 
Évaluation :
4

The location was fine and the customer service agent was awesome. The problem I had had nothing to do with her and everything to do with the U-haul online booking system. I selected this location, and pre-paid for packing materials. I then got an email saying my pickup was at a different location - neither stocks packing materials, so I had to go to a 3rd location to get the boxes. Then my order wasn't in the system, though I had a confirmation number (one for the packing material, one for the truck). The nice man spent 30 minutes making phone calls to eventually get my prepaid order refunded and sell me the packing materials. Everyone I dealt with was very helpful and friendly. The booking system is completely FUBAR.

John L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

orenthal H. 
Évaluation :
5

the truck twice in two days and great service great customer service and I was able to accomplish my goal of moving my items Jennifer is great I appreciate the clothes location and the service that I received thank you

Bobbie D. 
Évaluation :
5

Awesome experience interfacing with Quickship in Lake Dallas. I would and will rent from them again. Bob Majecki

Robert M. 
Évaluation :
5

Jasper was an excellent customer service rep not only for the U-Haul but for the store that he works out of. He is a true jem for his stores owner and I highly recommend anyone having to deal with him with their U-Haul rentals he was very polite respectful and knew what he was doing throughout the whole experience it was very nice for a change to have excellent customer service where you felt appreciated and that your money was going to be kept locally in the community by people who cared.

ALLEN V. 
Évaluation :
5

Agent was great to deal with. The truck's alignment was poor to fair at best.

Bruce G. 
Évaluation :
5

Very efficient. left a voicemail early morning I wanted to reserve a van. she called me back to confirm, found me on line from phone number and all ready when i arrived. well done.

SAMUEL M. 
Évaluation :
5

Reservation was processed quickly and efficiently.

Edgar L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Geoff P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert A. 
Évaluation :
5

This location is the best I've rented from over the past 7 years. Ready when I got there, quick, simple done. I did return rental to this location, quick simple done.

Vickie R. 
Évaluation :
5

Very helpful and great customer service

Angie B. 
Évaluation :
4

Location and truck were great. Very clean truck. Had some issues with mobile check in but that's a problem with the system, not the owner or equipment. Owner was there when we dropped the truck off and was awesome.

ANGELA Q. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KAI G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

KAI G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ellen S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rebecca M. 
Évaluation :
5

Good job!

Katrina H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michelle G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEPHEN A. 
Évaluation :
5

This place was way above what I had expected. The lady at the counter was FANTASTIC, I had great quick service upon rental and return. Didn't waste my time with stupid forms.

Jeff M. 
Évaluation :
3

Truck was beat up and it rained and leaked so it was wet inside

MELANIE D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kathy K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CONNIE B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

gregg B. 
Évaluation :
5

Rien

Deanna E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Don R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lucia D. 
Évaluation :
5

It would be great and very helpful to a customer if Overall estimated cost of rental including tax etc can be communicated at the beginning and it at the end of returning the truck.

Philips E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Holly C. 
Évaluation :
5

Improve the pickup and return on line. I already showed my drivers license and then had to do it again and had to put in numbers?

Gerald N. 
Évaluation :
5

Great service.

KEVIN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

samyra C. 
Évaluation :
5

Excellent easy experience

Jennifer H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nora B. 
Évaluation :
5

Jennifer and Jordan are two of the nicest warm hearted people that I've had the pleasure of meeting. I wish you had 6 stars to rate them because they deserve it!

STEPHEN W. 
Évaluation :
5

They are the nicest, cleanest, friendlies UHaul locaiton I've ever been to.

Barbara B. 
Évaluation :
5

Everything was excellent. Thank you!

jeri S. 
Évaluation :
5

Super friendly and helpful. WIll definitely use this location again.

Jannae T. 
Évaluation :
4

Don't market your trucks as a 15' box if they are only a 12' box with a 2,5' "moms attic"! Thats worse than Subway selling a 11" footlong! Deceptive marketing will cost you far more than it benefits you.

Rudy W. 
Évaluation :
5

Teach Canon City shop to operate Like Lake Dallas Shop

kathryn N. 
Évaluation :
5

Very friendly and personable! I will recommend this location to everyone!

Leroy S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Ciara L. 
Évaluation :
2

The android app had issues. The permission to use the camera didnt pop up and so I had to borrow an iphone and use the app on that to be able to pickup and return.

Robert A. 
Évaluation :
5

Very friendly location.

kris K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Desiree S. 
Évaluation :
5

Awesome customer service I called at the last min and they were very helpful and took excellent care of me. I love using u haul Recommend to everyone I know ??????

MORENA C. 
Évaluation :
5

Nothing - this location has the best customer service oriented people - if I ever need to rent a truck or can again, I am definitely going here!!!

Patricia B. 
Évaluation :
5

Very friendly

Yvonne B. 
Évaluation :
5

We were told by returning the truck early and not using all the miles we would receive a discount. This was not the case when we returned the truck.

Bruce C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leslie P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Aaron S. 
Évaluation :
5

Great service, professional, polite, kind and helpful.

kenneth I. 
Non les évaluations ont été soumises pour cet établissement.

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