I shouldn't have to spend 30 minutes taking pictures and jumping through hoops to return a uhaul. Have people available instead of just lining your pockets with extra cash and wasting the customer's time.Lance P.
Moving Truck Rental in Lake Dallas, TX at Quickship Mail & Business Center
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Lake Dallas, TX 75065
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4 Average Customer Rating
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Excellant serviceCHARLES S.
It was the best experience we've ever had with Uhaul!! We are going to do it this way from now on!!Ivan R.
No improvements at this time. Thank you for the warming experience.SHATEEKA D.
The remote check in and lock box system were simple and easy to navigate. When I initially had an issue with the Uhaul website letting me check in, the help desk staff was fantastic! My only hesitation from using this service again is the price per mile on top of purchasing gas. It ended up being quite expensive for a short rental,Lauren C.
This location is amazing and the service was exceptional. Thanks!John N.
Everything was fine, but we couldn't get a hold of the location so we had to drive up there. They listed their hours as 9:00AM but their door said 10AM when we got there. Our pick up time was at 9:30AM so we couldn't even pick up our truck if we wanted to. I didn't feel comfortable with the 24/7 app. Then we tried to call again later in the day to see if we could drop off the vehicle one way and again no answer. We had to wait on the phone with U-Haul directly for 30 mins for a 10 second answer!Lyric A.
Jennifer is awesome! I drive from Sanger to do business with her. Rentals, shipping, shopping, Jennifer always delivers.Daneya W.
The location was fine and the customer service agent was awesome. The problem I had had nothing to do with her and everything to do with the U-haul online booking system. I selected this location, and pre-paid for packing materials. I then got an email saying my pickup was at a different location - neither stocks packing materials, so I had to go to a 3rd location to get the boxes. Then my order wasn't in the system, though I had a confirmation number (one for the packing material, one for the truck). The nice man spent 30 minutes making phone calls to eventually get my prepaid order refunded and sell me the packing materials. Everyone I dealt with was very helpful and friendly. The booking system is completely FUBAR.John L.
the truck twice in two days and great service great customer service and I was able to accomplish my goal of moving my items Jennifer is great I appreciate the clothes location and the service that I received thank youBobbie D.
Awesome experience interfacing with Quickship in Lake Dallas. I would and will rent from them again. Bob MajeckiRobert M.
Jasper was an excellent customer service rep not only for the U-Haul but for the store that he works out of. He is a true jem for his stores owner and I highly recommend anyone having to deal with him with their U-Haul rentals he was very polite respectful and knew what he was doing throughout the whole experience it was very nice for a change to have excellent customer service where you felt appreciated and that your money was going to be kept locally in the community by people who cared.ALLEN V.
Agent was great to deal with. The truck's alignment was poor to fair at best.Bruce G.
Very efficient. left a voicemail early morning I wanted to reserve a van. she called me back to confirm, found me on line from phone number and all ready when i arrived. well done.SAMUEL M.
Reservation was processed quickly and efficiently.Edgar L.
This location is the best I've rented from over the past 7 years. Ready when I got there, quick, simple done. I did return rental to this location, quick simple done.Vickie R.
Very helpful and great customer serviceAngie B.
Location and truck were great. Very clean truck. Had some issues with mobile check in but that's a problem with the system, not the owner or equipment. Owner was there when we dropped the truck off and was awesome.ANGELA Q.
Good job!Katrina H.
This place was way above what I had expected. The lady at the counter was FANTASTIC, I had great quick service upon rental and return. Didn't waste my time with stupid forms.Jeff M.
Truck was beat up and it rained and leaked so it was wet insideMELANIE D.
It would be great and very helpful to a customer if Overall estimated cost of rental including tax etc can be communicated at the beginning and it at the end of returning the truck.Philips E.
Improve the pickup and return on line. I already showed my drivers license and then had to do it again and had to put in numbers?Gerald N.
Great service.KEVIN S.