Le client n'a pas laissé de commentaire.Randy G.
Customer Reviews for Quinn Equipment Inc
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Marion, IA 52302
(Located at the Quinn Storage Complex on 25th Street)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun : 8h am à 12h pm
- Mar - ven : 8h am à 4h pm
- Sam : 8h am à 11h am
- Dim : fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Everyone I spoke with at this location was helpful and friendly.Mitchell G.
The U-Haul app is beyond terrible. In a previous order,it didn't work at all. This time I gave up after trying to use it to return my rental. Why bother?Peter Y.
That guy â€¦ I think his name is Matt. I mean maybe Pat â€¦. He is a super dude. He is just the best and the kindest guy. I thought Dante was good but this Quinn guy is beyond wonderful.Pat Q.
We found the owner and staff to be very prompt and pleasant to work with in arranging for use of the U-haul. We will definitely use their services again!carol B.
Very friendly and accommodatingRobert C.
Le client n'a pas laissé de commentaire.Mike M.
Le client n'a pas laissé de commentaire.Danny B.
Polite and courteous gentlemen came out to meet me before I even stepped out of the truck.Kurt M.
Trash place with trash peoplealexis tavera N.
Trailer was dirty and had old dirty door mats left in it.paula L.
Le client n'a pas laissé de commentaire.linda A.
Le client n'a pas laissé de commentaire.Tyler S.
Great service and very helpful.Lowell M.
Easier instructions for no contact pickup, also sign said open but doors were locked.Shawanna J.
The man at the counter was very helpful in completing the rental; friendly service!John B.
Air ride seats.Neks F.
Easy to find and return process online was easy to follow. We would rent from uhaul again.Brian M.
Le client n'a pas laissé de commentaire.Richard A.
Le client n'a pas laissé de commentaire.MICHAEL M.
Le client n'a pas laissé de commentaire.robert H.
Le client n'a pas laissé de commentaire.LEO H.
No issues!Brian W.
Le client n'a pas laissé de commentaire.PHILLIP O.
I had trouble with the after hours check in process and they didn't charge me in-spite of not getting the process completed! Merci.Brian W.
On the personnel question: vehicle was dropped off after hours so no contact.Doug P.
The gentlemen met me in the lot check over things with us and was very straight forward and nice. Couldn't thank him enough for making the transition easier.Crystalee L.
Le client n'a pas laissé de commentaire.Amy W.
Le client n'a pas laissé de commentaire.JADON C.
Le client n'a pas laissé de commentaire.HARDY F.
Devoid of customer service. Attendant was not friendly and acted like we were bothering him by renting a truck.ANDREW P.
Le client n'a pas laissé de commentaire.DEREK L.
Easy to pickup and convenient. Ready when I ordered the truck.MARK B.
Truck interior wasn't clean, dusty dirty floor and really foggy windows.Dale M.
The customer service representative seemed very irritated for no apparent reason. He clearly did not enjoyed being there.NAYELI C.
Le client n'a pas laissé de commentaire.JENNIFER C.
Le client n'a pas laissé de commentaire.PARKER S.
Le client n'a pas laissé de commentaire.Charles D.
Le client n'a pas laissé de commentaire.Margaret W.
The tow dolly was rusted and hard to operate. The people made it wonderful. Somehow we were charged for insurance and never requested it.PHILLIP N.
Le client n'a pas laissé de commentaire.ZACHARY S.
Le client n'a pas laissé de commentaire.SUSAN B.
Parking lot is small with uneven gravel. Lighting is very poor. Truck share app was cumbersome to use. Could not use app for return due to system problems. Wait time for support was over an hour. UnacceptableWilliam R.
Le client n'a pas laissé de commentaire.Mike S.
Le client n'a pas laissé de commentaire.DIANA M.
Was not told the UHaul had to be back by 10am or so the next morning or else I would have to pay for another whole day, USUAL wasn't picked up until after 11am so I figured I had till 11am to get it back since I did the 24 hour option. Customer service was poor. And I had a hold on my account for over $50 for almost a week and they couldn't help me get the hold off so the money could go back into my account.Kira M.
Not much, if anything. Very easy to rent and return. Appreciate itBrad Y.
Le client n'a pas laissé de commentaire.COY W.
Get your app to work. It never showed I had a reservation. Always had to call to pick up and drop off truck. Was not an easy process at all. Employee at Quinn had given me his personal number to call him at 6 am for help. Thankful!TRACY V.
Le client n'a pas laissé de commentaire.MALLORY E.
Le client n'a pas laissé de commentaire.Paul R.
Le client n'a pas laissé de commentaire.RICHARD S.
The keys were not in the lock box when we went to pick up the truck after hours.... Left us scrambling to find a way to move in the rain.Ryan B.
Le client n'a pas laissé de commentaire.RANDY K.
Le client n'a pas laissé de commentaire.MICHAEL L.
Le client n'a pas laissé de commentaire.David K.
The return app did not workwayne G.
Le client n'a pas laissé de commentaire.Blake W.
Nothing. It was all great!clark C.
Le client n'a pas laissé de commentaire.Jennifer A.
Le client n'a pas laissé de commentaire.PATRICK O.
Le client n'a pas laissé de commentaire.LYNNE P.
Le client n'a pas laissé de commentaire.Peter Y.
Le client n'a pas laissé de commentaire.SCOT B.
Le client n'a pas laissé de commentaire.David W.
Le client n'a pas laissé de commentaire.WILLIAM S.
Everything worked great!RYAN P.
Le client n'a pas laissé de commentaire.IVAN G.
Le client n'a pas laissé de commentaire.STEVEN W.
Use a web browser to do the checkin/check out. The mobile app times out and creates problems. Trying to call uhaul for help is long and frustrating, so be prepared to sit waiting for hours if you do need customer assistance.Shawn B.
Quinn was helpful and worked with us. We just didn't get the right truck. That was not Quinn's fault. We reserved a 20 foot truck, never got a call from Uhaul to finalize where to pick up the truck and none were available. We ended up with a 10 foot truck which was nowhere near big enough.Benjamin L.
Le client n'a pas laissé de commentaire.Phillip R.
Le client n'a pas laissé de commentaire.RYAN C.
When I made the reservation at Quinn Equipment Inc, it was for a truck and an appliance dolly. As I was only moving a couple of items in town I was okay with the 12pm-6pm time frame as I would need it maybe 2 hours max. So I told the family that I am grabbing the stuff from that I would be there at 2. The problem though was when I went to the location to get the truck and appliance dolly, the dolly was not there. I called the U-Haul number that I was given and the first time I was on hold for 15 minutes before being told that representative was in St. Louis, MO and cannot help me. She then transferred me to the Iowa department, but all that did was put me on hold for 10 more minutes. After that 10 minutes it sent me back to the representative in MO who then tells me to hang up and call again. At this point I had to call and tell the person who I was grabbing the stuff from that I was going to be late. I then called the U-Haul number again and finally got to a person in Iowa. They said the only option I had was to go to another location that was 20 minutes away to grab the appliance dolly. So I drove 20 minutes to the other location, and received the dolly. I then went back to the Quinn Equipment Inc location to finish up the truck check out on the app. During the checkout process of the truck there is a section in the app to upload pictures of the truck for damage before I sign it out. The app would not let you upload photos at it kept timing out. After all the issues I was finally able to get to the address to pick up the items I bought. That though was 2 hours later than I said we would be there by. This wasn't just a little pain, but a big issue. The items we were moving weighed over 100lbs (hence needing an appliance dolly). Not having one ready to go made us adjust our schedule, and make everyone change their plan because of this. I am very upset, over this and I do expect to get called about this.Bruce L.
Was ready to go. No issues what so ever...WADE K.
Le client n'a pas laissé de commentaire.Lynn U.
Le client n'a pas laissé de commentaire.Ross M.
Le client n'a pas laissé de commentaire.Erik H.
Very friendly and helpful.COLLEEN L.
Le client n'a pas laissé de commentaire.JOE L.
Le client n'a pas laissé de commentaire.John M.
Uhaul did not provide the truck in the city requested. We had to fight for a location that was workable but not the closest. They also bumped the price up by over a $1 000 even though I reserved it 2 months earlier. They were difficult to work with and would not commit to having a truck until the last few days.DOUGLAS K.
Unsure how we were supposed to check the truck in. Hope we did it correctly because we got done early yesterday...LOLBrad G.
Le client n'a pas laissé de commentaire.Sarah K.
GREAT STAFFJoseph H.
See above comment numbers 1 and 3 for clarification.Vicki S.
Le client n'a pas laissé de commentaire.Mahmoud E.
I thought I reserved a uhaul truck from the location closest to me but it was unavailable even though I reserved it few weeks in advance.Addison N.
Le client n'a pas laissé de commentaire.JOSEPH R.
Le client n'a pas laissé de commentaire.Casey K.
Very easy and great equipment. Not a lot of spots to park the big uhauls. Wasnt sure where to park without blocking storage container.Timothy B.
Le client n'a pas laissé de commentaire.DAVID G.
Great friendly staff! Quick and professional.Vaelan M.
Le client n'a pas laissé de commentaire.DELINDA B.
Le client n'a pas laissé de commentaire.ROBERT C.
More of an overall suggestion than a site-specific suggestion: The truck we picked up had some minor damage which we did not notice as we picked up the truck in the rain. When I notice the damage, I was very worried we would get charged. It would be nice to have a sheet saying what if any damage already existed so everyone knows who is responsible for any damage.Kenneth F.
Le client n'a pas laissé de commentaire.Krystyon F.
Le client n'a pas laissé de commentaire.Rex B.
no problems everything worked fineLAWRENCE S.